This profile has been claimed by the business owner or representative.
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They were very transparent and met my expectations. Simple and rewarding process Excellent customer service
Business response:
Thank you for the great feedback! We’re glad to hear everything was transparent and met your expectations. It’s our goal to make the process simple, rewarding, and stress-free, so it means a lot to know we delivered. We truly appreciate your business and look forward to helping you again in the future!
Michael Yemanne what's the one who sold me the car? He did an excellent job.I give him a big five , so have a good day
Business response:
Thank you so much for your kind words! We’re thrilled to hear that Michael Yemanne took great care of you and delivered an excellent experience. We’ll be sure to pass along your five-star recognition—he’ll truly appreciate it! Enjoy your new vehicle, and have a great day!
I came in for an oil change and it took almost 2 hours to complete. That's a really long time for someone with an appointment to have to wait.
Business response:
Thank you for your feedback. We sincerely apologize for the longer-than-expected wait time, especially with an appointment—that’s not the experience we want for our customers. We understand your time is valuable and are working to improve our scheduling and efficiency in the service department. We truly appreciate your patience and hope to provide you with a much quicker visit next time.
It was good. The only issue was the long wait to get with finance. We had to sit for a long time.
Business response:
Thank you for your feedback! We’re glad to hear you had a good overall experience. We do apologize for the long wait to get into finance—your time is important to us, and we’re always working to improve that part of the process. We truly appreciate your patience and your business, and we hope to provide an even smoother visit next time!
Brandon was very professional and thorough Brandon answered all my questions I feel that l can trust your service center
Business response:
Thank you for your great feedback! We’re so glad to hear Brandon provided professional and thorough service while taking the time to answer all of your questions. Building trust is what we strive for, and it means a lot to know you feel confident in our service center. We truly appreciate your support and look forward to assisting you again in the future!
I'm very satisfied It's a pleasant place, clean. Most of the employees are very friendly and I was asked several times if I was being helped ??
Business response:
Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience and felt comfortable in our clean, welcoming environment. It’s great to know our team made sure you were taken care of—providing attentive and friendly service is always our goal. We truly appreciate your feedback and look forward to assisting you again in the future!
The purchasing process was a nightmare. Service is pretty good, however I don't believe they always really investigate the issues I describe.
Business response:
Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re sorry to hear that the purchasing process did not meet your expectations; that’s never the experience we want for our customers. We’re glad to hear our service team has been good overall, but we also take your concerns seriously regarding the investigation of your vehicle’s issues. Your feedback helps us improve, and we’d really like the opportunity to address this directly and make things right. Please feel free to rea... read more
Very proficient It was a good experience just need a bigger waiting area for service area
Business response:
Thank you for your feedback! We’re glad to hear you had a good experience and found our team to be proficient—that means a lot to us. We also appreciate your suggestion about the waiting area. We’re always looking for ways to improve, and your input helps us do just that. We hope to make your next visit even more comfortable!
Always helpful Keep to the length of time the work will take to be completed and keeps pretty close to that time
Business response:
Thank you for your feedback! We’re glad to hear our team was helpful and kept you well-informed on the timing of your service. We always strive to be as accurate and efficient as possible so you can plan your day with confidence. We truly appreciate your support and look forward to assisting you again!
Reliable Nissan has a 4.4 star rating with 13,618 reviews.
Reliable Nissan is closed now. It will open at 8:00 a.m.