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9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I always have a great experience with the service department when getting my oil changes done. The staff is friendly, professional, and keeps me updated throughout the visit. They work quickly without making me feel rushed and always make sure my vehicle is taken care of properly. It’s nice going somewhere you can trust and feel welcomed every time. Highly recommend their service department!
Business response:
We deeply cherish your wonderful feedback about your service department experiences. Your trust in our team means everything to us, and we're delighted to hear that our staff consistently provides the welcoming and professional care you deserve. It's wonderful to know that we've created an environment where you feel valued during every visit, from our efficient oil change process to keeping you informed throughout your service. Your recommendation of our service department truly highlights the dedication our team puts into e... read more
The service department was informative and great service. Ramon kept meningitis the loop throughout the while process.
Business response:
We are honored to hear about your positive experience with our service department. It's wonderful to know that you found our team informative and that the service quality met your expectations. We're especially pleased that Ramon was able to keep you well-informed throughout the entire process, as clear communication is something we truly value. Your feedback helps us understand what matters most to our customers, and we're grateful you took the time to share your experience at Reliable Nissan.
From Jesse my sales person to finance where awsome did everything they could to make my purchase work
Business response:
We greatly appreciate your wonderful feedback about your recent purchase experience with us. It's fantastic to hear that your sales representative and our finance team went above and beyond to ensure everything worked out perfectly for you. We take great pride in having team members who are committed to finding solutions and making the car buying process as smooth as possible. Your kind words about the exceptional service you received truly mean a lot to our entire team at Reliable Nissan. We're thrilled that we could help m... read more
Received great customer service. They were respectful of my time and got me in and out!
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about receiving excellent service while having your time respected means so much to us. We understand how valuable your time is, and we work hard to provide efficient service without compromising quality. Thank you for taking the time to share your experience at Reliable Nissan - it truly brightens our day to know we made your visit smooth and hassle-free.
The dealership and service was great! Fast and informative. What gives you the low score is the constant harassing to rate my experience. The experience was great until the harassment started after i left.
Business response:
Why do you and every company harass your customers like this? Seriously! Ask once, fine. Ask 3 times?! If I wanted to leave a review I would've the first time you asked! Don't keep harassing me about it! If I have to deal with this everytime I visit, good service or not, I'll look elsewhere for my service needs.
Ramon and Manny are great. Whenever I need service or there is a problem with my vehicle both are very helpful and get everything done. And answer every question I have.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. Having team members who are consistently helpful and thorough with vehicle service makes all the difference. It's fantastic to know that you receive such attentive care whenever you visit us, and that all your questions are answered completely. Your confidence in our service approach means everything to us. We truly appreciate you taking the time to share your positive experience at Reliable Nissan.
I think it used to be way more friendly. It was fun going there ,not so much anymore. Was a little better this time..
Business response:
We greatly appreciate your feedback and are pleased to hear that your recent visit showed some improvement. We understand that the atmosphere may have felt different from your past experiences, and we truly value your perspective on this. Your observation about things being a little better this time gives us encouragement that we are moving in the right direction. At Reliable Nissan, we want every visit to be enjoyable and welcoming for our customers. We are committed to continuously working on creating that friendly environ... read more
Nissan reliable was very attentive and ready to assist. very helpful and friendly and professional. I feel like I am family instead of a customer. Thank you for your service and I will keep coming to you guys for my services ????
Business response:
Thank you for sharing your wonderful experience with us. We're delighted to hear that our team was attentive and ready to help you with everything you needed. It means so much to know that you found our staff to be helpful, friendly, and professional throughout your visit. Creating that family atmosphere where you feel truly valued is exactly what we strive for with every customer who walks through our doors. Your kind words about our service truly brighten our day, and we look forward to continuing to serve you and your aut... read more
Took my 2025 Nissian Kicks for service. May 2nd had a run in with my experience. Spoke to management issue was resolved.
Business response:
We are disappointed to hear about your recent experience and understand the importance of providing a smooth and professional service visit from start to finish. We are glad to know the concern was addressed through management and resolved. We appreciate the opportunity to assist and remain committed to providing consistent customer care moving forward.
Reliable Nissan has a 4.4 star rating with 13,739 reviews.
Reliable Nissan is open now. It will close at 8:00 p.m.