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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very good. From sales to service. Only place we go in Albuquerque for vehicles. N.
Business response:
Awesome customer service!
Both ladies displayed remarkable patience and offered invaluable assistance during our interaction and the entire process. My family had a great experience and is happy with the vehicle we purchased. Thank you!
Business response:
We deeply appreciate your wonderful feedback about the exceptional service you received. It's heartwarming to know that our team members showed such patience and provided valuable support throughout your entire experience. We're thrilled that your family had such a positive visit and that you're pleased with your new vehicle purchase. Your satisfaction means everything to us at Reliable Nissan, and we truly appreciate you taking the time to share your experience.
It took 2 trips to get things done, and both expericed took a lot of time sitting at the dealership waiting.
Business response:
Thank you for bringing this to our attention. We understand your frustration. Your time is valuable, and the situation you've described is far from the level of service that we strive to provide. We take feedback seriously as it helps us identify areas where we can improve our operations. We would welcome the opportunity to discuss your experience further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns directly.
My experience was overall great. The service employee helping me was very kind and helpful.
Business response:
Thank you for all your help and services.
Excellent customer service all around from sales to service and repairs. The only dealership we will work with in Albuquerque.
Business response:
We are thrilled to hear about your outstanding experience with our team. Your feedback about the exceptional service across our sales, service, and repair departments truly means the world to us. It's wonderful to know that we've earned your trust as your preferred dealership in Albuquerque. We're committed to continuing to provide the same level of excellence that keeps you coming back. Thank you for taking the time to share your positive experience with others.
Jesse has always been great, this time he went above and beyond. Very helpful and very willing to work with me!
Business response:
We are grateful for your wonderful feedback about your experience with our team. It's fantastic to hear that Jesse provided exceptional service and was so accommodating in working with you. Having team members who consistently deliver outstanding support and go the extra mile for our customers is what makes Reliable Nissan special. Your recognition of Jesse's dedication and helpfulness means a great deal to us. We're thrilled that you had such a positive experience and appreciate you taking the time to share it.
Jessica was short during check-in and ignored my request to schedule an appointment for my vehicle's recall. The service felt overpriced for the level of customer care provided, and I was disappointed that the windshield wiper fluid wasn’t topped off.
Business response:
We are concerned to hear about your recent service experience. Your feedback is valuable to us, and we understand your frustration. These concerns help us identify areas where we can work to improve our customer care standards. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address these issues directly and work toward a better experience.
I have bought two (2) vehicles at Reliable Nissan and I have had geat experiences at Reliable Nissan. As for the Service Department, they correctly diagnosed a problem with my current vehicle that was misdiagnosed at another dealership, saving me thousands of dollars in repairs and it would not have fixed the problem, so I have been very happy and pleased with the service I have receieved at Reliable Nissan and I would highly recommend Reliable Nissan to my family and friends and to anyone else.
Business response:
We are utterly delighted to hear about your wonderful experiences with purchasing two vehicles and using our service department. Your trust in choosing us twice means everything to our team. We understand how frustrating it can be when vehicle issues are not properly identified, and we take great pride in our service team's ability to accurately diagnose problems and provide effective solutions. Knowing that we were able to correctly identify the issue with your current vehicle and save you both money and further complicatio... read more
Service was great . Brandon was friendly and helpful. I will be using your service department again in the future.
Business response:
Your positive experience means everything to us. We're delighted that our service team provided excellent care and that Brandon made your visit both pleasant and productive with his friendly approach. Your confidence in returning to Reliable Nissan for future service needs shows the trust we strive to build with every customer interaction. We look forward to continuing to serve you with the same quality experience.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,458 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 5:00 p.m.