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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Normally pretty good, but this appointment they missed the appointment and I had to wait for them to work on my truck and pick it up the next day. So I was without my truck for a day and a half then had to cover the gas for a "rental" instead of just providing a loaner and covering it.
Business response:
Thank you for taking the time to share your feedback, and we understand your frustration. What you've described falls short of the reliable service we strive to provide. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your concerns and work towards a resolution.
Jesus got my car confused with another car. He was explaining someone else's repairs to me.
Business response:
Thank you for your feedback. We're sorry to hear that your experience with Reliable Nissan didn't meet your expectations that's never the impression we want to leave. We take all concerns seriously and would really appreciate the opportunity to learn more about what happened and make things right. Please reach out to us directly at your convenience so we can address your concerns and work toward a resolution. Thank you again for bringing this to our attention we hope to have the chance to earn your trust back.
Craig was awesome! He was very helpful and answered all my questions. Definitely recommend going to Reliable Nissan! Ask for Craig!
Business response:
We are thrilled to hear about your wonderful experience with our team member! It sounds like you received exceptional service and had all your questions addressed thoroughly. Your recommendation of Reliable Nissan means so much to us, and we truly appreciate you taking the time to share your positive feedback. Thank you for choosing us for your automotive needs!
Always go above and beyond to really hear what you are wanting out of a vehicle. They make you feel like you're not just 'another sale'.
Business response:
We are elated to hear about your wonderful experience with our team. Your feedback about how we listen carefully to understand what you truly want in a vehicle means so much to us. We believe every customer deserves personalized attention and genuine care throughout their journey with us. It brings us great joy to know that you felt valued as more than just a transaction. Thank you for taking the time to share your positive experience with Reliable Nissan.
They did good but terrie the fiance lady was great she was able to do what Issac couldn't do she was awsome
Business response:
We are thrilled to hear about your positive experience with our team. It sounds like our finance department really made a difference in helping you with your needs. We're pleased that Terrie was able to provide the exceptional service you deserved and find the right solution for your situation. Your feedback about her awesome support means a great deal to us. We're glad we could deliver good service overall and appreciate you taking the time to share your experience at Reliable Nissan.
Everthing is good on time end check my car Everything was fine Ramón is very helpful and told me what you need my car to repair
Business response:
We greatly appreciate your positive feedback about your recent service experience with us. It's wonderful to hear that everything went smoothly and that your appointment was handled promptly. We're pleased that our team member was able to clearly explain what your vehicle needed and provided the helpful assistance you deserved. Your satisfaction with the thoroughness of your car's inspection means a great deal to us at Reliable Nissan. We look forward to continuing to provide you with excellent service in the future.
They are always quick and efficient. The staff are friendly and polite. Thank you reliable
Business response:
We greatly appreciate your kind words about our quick and efficient service. It means so much to hear that our team consistently provides the friendly and polite experience you deserve. Your recognition of our staff's dedication truly motivates us to continue delivering excellent service. Thank you for choosing Reliable Nissan and for taking the time to share your positive experience.
Excellent Very welcoming and advise me of what I could get took patients with me and figured out what I could afford. Thank you.
Business response:
Thank you for your review! We're delighted our team provided a welcoming experience and worked patiently with you to find a solution that fit your budget. We appreciate customers like you who recognize our commitment to understanding your needs.
I recently came in for an oil change and had a great experience. Jesus was the mechanic who helped me, and he was incredibly kind and professional throughout the entire process. He took the time to explain what he was doing, answered all of my questions clearly, and made sure I felt confident about the service my car was receiving. It’s not always easy to find someone who is both knowledgeable and genuinely friendly, but Jesus definitely stands out. I really appreciate his honesty and attention to detail. I’ll definitely be ... read more
Business response:
Thank you for the wonderful feedback about your oil change experience! We're thrilled that Jesus provided such attentive, knowledgeable service and took the time to explain everything clearly. His professionalism and friendly approach are exactly what we strive for. We appreciate your recommendation and look forward to serving you again!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,587 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 7:00 a.m.