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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Traded in a 2022 nissan frontier s for a 2025 nissan sentra s. Our salesman justin was very knowledgeable on the handful of vehicles my wife and I test drove. This was our 3rd vehicle purchased from reliable. Justin and Jesse worked tiresley to get us approved and it's much appreciated. Definitely recommend Justin as a salesman.
Business response:
We greatly appreciate your loyalty in choosing us for your third vehicle purchase. Moving from your 2022 Frontier to the 2025 Sentra sounds like a great upgrade, and we're pleased that the test driving process helped you and your wife find the perfect fit. Justin's expertise with our vehicle lineup clearly made a difference in your experience, and both he and Jesse's dedication to securing your approval demonstrates our commitment to going the extra mile for our customers. Your recommendation means everything to us at Reliab... read more
Tiarre and Abdul were great. They helped me get into the vehicle of my dreams and made it affordable and made sure we were covered for the life of the loan.
Business response:
Thank you for your wonderful feedback! We are delighted to hear that our team helped you find your dream vehicle while keeping it within your budget. It sounds like you received excellent support throughout the financing process, and we're pleased that you feel well-protected for the duration of your loan. Your satisfaction with the entire experience means so much to us at Reliable Nissan. We truly appreciate you taking the time to share your positive experience with others.
Friendly, no pressure, great service Helpful explaining technology and setting up phone. Showing spare tire etc
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about receiving friendly service without any pressure means so much to us. We understand how important it is to have someone take the time to walk you through new technology and help with phone setup in a way that makes sense. It's wonderful that our team was able to show you practical details like the spare tire location - we believe these small touches make a real difference in helping you feel confident with your vehicle. Thank ... read more
It was ok. Needed a light to be checked and was told I needed to make another appointment. When I made appointment I told them about the light. Very frustrating to have to go back.
Business response:
We understand how inconvenient it can be to schedule multiple visits for a single concern. Our goal is always to provide efficient service while ensuring each issue is properly addressed. Feedback like yours helps us evaluate ways to streamline the process and improve customer experience. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can assist you directly.
Short staffed Had to wait 15 minutes to be waited on. Did not inform me I would be notified by text when car was ready. Didn't hear text notifications over TV and general noise. Discovered text when I went to use phone only to discover my car was ready 20.mins earlier. No one bothered to question why I didn't respond.
Business response:
Thank you for letting us know about your experience with our service team. We understand how frustrating it can be to experience longer wait times, especially when our team is working with limited staff. Your patience is appreciated during this time. Your feedback helps us improve our processes to better serve our customers in the future. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and ensure better communication moving forward.
Great customer service. .. very knowledgeable... great deals and savings... 2nd purchase there and we're very happy and satisfied... definitely recommending it to our friends and family
Business response:
We are delighted to hear about your positive experience with our team. Your words about our customer service and knowledgeable staff truly mean a lot to us. It's wonderful to know that you found great value and savings during your visit. Having you return for a second purchase speaks volumes, and we're thrilled that you remain happy and satisfied with your experience. Your recommendation to friends and family is the highest compliment we could receive. We look forward to continuing to serve you and providing the same excelle... read more
Isaac was wonderful. Very knowledgeable and listened to what I was looking for and really cared that I got what I was looking for. He stayed after his shift did not make me feel like he was in a hurry to get me out of there. Once the deal was made he kept on top of making sure my car was clean and ready for delivery and paperwork signed all in 1 hour. Thank you so much Issac!
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that Isaac provided such exceptional service during your visit. It sounds like he truly understood what you were looking for and went above and beyond to ensure you found the perfect vehicle. His dedication to staying late and making sure everything was handled efficiently, from keeping your car ready for delivery to completing all the paperwork within an hour, reflects our commitment to putting customers first. Your positive feedback abo... read more
Keep up the good woik! Abdul is very knowledgeable and respectful! Abdul has Superior customer service skills! Keep up the good woik Abdul!
Business response:
We are thrilled to hear about your excellent experience with our team. Your feedback about Abdul's knowledge and respectful approach means so much to us. It's wonderful to know that his customer service skills made such a positive impression on you. We truly appreciate customers like you who take the time to recognize outstanding service, and we'll be sure to share your kind words with Abdul. Thank you for choosing Reliable Nissan and for your encouraging feedback.
I was very happy with the service David gave to me and the reliable service team.
Business response:
Thank you for sharing your wonderful experience with our team. We are delighted to hear that you received excellent service and that our team took such great care of you. Your satisfaction means everything to us, and we truly appreciate you taking the time to recognize the outstanding work. We look forward to continuing to provide you with the same level of quality service in the future.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,841 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.