This profile has been claimed by the business owner or representative.
Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst plz everrr. I want to run to Center to surprise my fianc with an Xbox for his birthday. The big manager told me I cant take nothing under my name because one of their employees took something under my name and until they dont go or get to the bottom of it Im not allowed to take anything under my name we call the police the police showed up. He said theres nothing to file because I wasnt gonna charge for it and the manager then started saying that he never told me I couldnt take nothing out of my name. He started changi... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Please do not do business with these people. We were in auto-pay with them when they decided to charge us 3 times in one month without our consent claiming their billing department did not charge us for the month of July. After we asked them to not charge them without asking they agreed. Only to have two of their employees come to our house at 6pm at night (after they closed) banging on our door screaming my husbands name and having the other one check out the back. We werent home but our ring camera caught everything. We ca... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
DONT PURCHASE FROM THEM AT ALL THE WORST PLACE EVER , THE SELL USED PRODUCTS THEY KNOW DONT WORK AND THE GET UPSET BECAUSE YOU DONT WANT PAY , I WAS WITHOUT A **** FOR A MONTH AND TOLD MANY LIES , AND M0RE LIES WE GOT TO GET FROM ANOTHER STORE , I AM GOING ON MY OFF DAY , SOMEONE COMING AT 4PM, ALLL LIES LIES MORE LIES AND THEN SEND SOMEONE TO MY HOUSE ON THE LAST PAYMENT LIKE HE SUPERMAN BOY STOP , ***** IS A BIG LIES AND TELL MORE LIES THEN A LITTLE AND JUST SIMPLE AVOID PURCHASING FROM HERE. IF I COULS RATE THIS STORE AS ... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
About during my lease the item I was renting and paying $138/month for started literally falling apart and the battery went out rendering it useless. 2 months after dozens of phone calls and round trip visits to the store with the item they placed my payments on hold long enough to source a replacement item. 4 months after the item went out they found me a replacement that was merely an open box of parts that was incomplete and the bike frame was rashed and dented beyond repair. No battery pack at all. No way anyone inspecte... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Was treated like trash by manager ***** and store employee ***. My due date was Saturday. I was at work. I had not logged into my account to pay them yet. They continually kept calling my phone and texting me. I sent a quick text back that I was at work. I paid my bill online after work , like I always do. I called them to see what the problem was. The one who answered was *** She literally started yelling over the phone and over talking me. I should be treated like a valued customer. I am no problem to them. I pay my bill a... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
If I could give it a 0 I would so I became homeless staying in a hotel and I told the Saratoga store I couldn't afford the bed and tv anymore they refused to pick it up saying I had to pay because they can't take the bed back. So now my bill is **************************************************** over this when I told them where the merchandise was they went as far as disclosing my information with a relative who is not on my contact list the worst company to do business with they thrive on the poor and harass when thing don... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
i got a washer and dryer set that when i got them home there were bugs in them turned them back in the next day now they wont give me my money back cant even give a star for this store but you are making me give one and manager is so mean need to be fired
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I made a payment and the website took two payments - on for 79 & the other for *****.. Its been 18 days and they "swear" it got refunded 12/7 but it hasnt hit my bank. I even called my bank and they said it should have hit the account already and they most likely havent submitted it yet. They send me "screenshots" of a refund receipt that doesnt even provide much info. I've been told 4-5 times in the last 7 days that the District manager will call and she never has. It's gotten to the point where i had to hire a lawyer and m... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Horrible service by ******. I just purchased a home and went the not so expensive route and decided to order my bed through rent a center. Mistake! On the phone with ****** to order a bed frame the mattress in the box. Was on the phone for over 40 mins. Waited for over a week for someone to call me. No call. I was then able to schedule delivery online and went home to wait. No call no show. Was told no delivery yet. Then I was told no mattress came with it as well. I then wanted my money back and they gave me a partial refun... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 467 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open at 10:00 a.m.