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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 12:00 p.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
On my last account the worker deleted my card from my account because each month there was issues processing. So they deleted my card but did not know how to put a card back on. Making my payment late each month. I was over it and paid them off early. Wanted a tv so went to give second chance all went well signed my contract and paid my deposit. Received a text from store stating they was refunding my deposit and not letting me get tv. Because of late payments that was not my fault. He stated I had to pay him ****** or not g... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
This place is a rip off!!!!!! Paid close to 2000 dollars on a PlayStation 5!!!!! And is still harassing us over 40$. I hate this company. They think by sending muscle bound idiots to your house they are gonna scare you into paying more.
Business response:
Rent A-Center appreciates the opportunity to address your concerns. Please note, you agreed to the terms of the rental purchase agreement and were disclosed the payment obligations to rent our property. To better assist you and address your allegations, please contact our customer service at ************.
I did the Cash and Carry option at Rent a Center on ************************* **. I was given a cash price for the items I wanted to purchase. I explained to the manager that I did not want to rent the Items I wanted to purchased them with the six months same as cash option. He said it would be fine and that I was able to purchase that way. He gave me a monthly price for the Items and told me that would be the price for the 6 months. I made the first months payment and discovered more money was taken out of my account withou... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. Please note, every customer is provided the opportunity to read their rental purchase agreement before signing and it is their responsibly to ask questions if they are not fully aware of its terms. To better assist you and address your allegations, please contact our customer service at ************.
The location in ******, ** calls me 20 times before the afternoon on the day my payment is due. Then, if I answer, tells me that I only have until like 2 pm to make the payment when they don't close until 6pm. Tells me once my payment is late that the next 5 have to be on time or it's automatic pickup. I'm paying the payment either the day it's due or a day late plus a late fee. As long as I pay it why does it matter??
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Please note, you rent our property and if you are unable to make timely payments, you may look into our Worry Free Guarantee program. To better assist you and address your allegations, please contact our customer service at ************.
Discrimination and misuse of their Product agreement, will not replace or repair, as well as mistreatment because of bills from them being paid online. "Miss *****" and "*******" Manager and employee mistreating me as a customer, and not upholding their end of the agreement for replacement even for special order. So I have a defective pair of headphones made by **** that don't work properly and they said they will not do anything about it and I'm still paying them off. almost a $1000 set of headphones. I have been doing busi... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Rent A Center, located at ************************************************************************ has a Manager at this location name "********" who took two weeks to get back to me about a question I asked pertaining to my purchase. Prior to her responding to my question, I had filed a complaint because it should not have take almost two weeks to answer a question that the manager of the store should know.******** then took my employment information and contacted the store where I worked indicating that I was rude and disr... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better investigate your allegations, please contact our customer service at ************.
The staff at the *******, ** location (****************************************************) has been nothing but rude and unwilling to be helpful. I went to them for a new refrigerator, which I did online. I was told that the one I wanted was not available, and got me a different one. The one I got showed in stock in store. I am being told that it cannot be put on the truck for delivery today May 7,2024). I am very disappointed with the customer service I have received. I was also told that I should have gotten a text or em... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I wouldn't recommend anyone one to rent a center! They don't call you back and its like a game to them. What is the point of having benefits plus if the store doesn't want to make a claim!?! My mattress has rain damage from a leak in the ceiling. They wanted pictures and to come out to clean the mattress. Why would you put water on top of water and then we would have to let it dry. It's not a carpet. There is no way the cleaner is going to reach all of the water damage. We will be paying 2000 for a dirty mattress. That makes... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I purchased a E-bike from rent a center in august 2024, the brakes werent working &I was told they would be ordered & replaced asap. After months of calls, store visits ect I got nowhere & I live in ******* where nobody knows how to drive. I almost got hit on a regular basis. It wasnt until December that they actually did something by ordering a bike to replace mine. Fine with me I was ready for my transportation to be reliable. ( in the past months I had also purchased and paid off a deep freezer &a very large party speaker... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 479 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.