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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolute worst place to rent anything from! I recently had surgery so Ive been out of works a few weeks, havent been able to pay and if I try to pay with something OTHER than the amount they constantly berate me and tell me its not enough! Well atleast Im trying! I received a credit in the mail of $199.92 from a ps5 I used to rent. It stated, use the credit towards the ps5 again, something else or give the credit to a friend. I wanted to use it for my couch since Ive been behind and havent been to work due to my surgery! The... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I have been holding off trying to do this, but this store needs very specific training and probably just needs shut down. I filed a complaint and it has been escalated over and over again and I still have not gotten a resolve. I went in to this location after receiving texts all month to get me into an agreement. I am a coal miner, and I have limited time home. Short Summary: I come home to find out your employees have been shown with video evidence, of fear mongering my wife and kids outside our door and home, after making ... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you and address your allegations, please contact our customer service at ************.
Rent a center is over charging. After a couple months of paying $50 more than I was told, I asked how much it would be to pay in full for an item. The item was advertised at approximately $250. When I went to make a payment and ask how much it would be to pay for it in full, they informed me it would be $840 and some cents.
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
This company is not a good company to rent from if you are even one day late they call you 10 times before noon, they don't care if you have to get your vehicle fixed if they don't get their money that day they want to pick up your product, my experience is from the Jasper ******* location, tried reasoning with them but they don't care! I would give a no star rating for them but sadly I have to leave at minimum a 1 star
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
The management in Brooklyn keeps changin at the store. Received broken items many times that they promised to change but then tell me that since I bought it and they changed they management theres nothing they can do about it. I paid off all of my items in full over the years and all I wanted was better service. Ive been over priced and scammed from this store in Brooklyn on *********. I been trying to return an item for over 3 weeks now and they still havent came to look at it and take it. The manager said she had no idea n... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
******* complaint ticket number with ******************* She would not give me the previous representatives name and did NOT take down a formal complaint statement to determine what happened between my mother and store manager **** ( ************************************************************). He cursed at my mother several times and threatened to come to her home on his days off of work all because of her being late on rent a center payments ($143.57)- extremely unprofessional and unbecoming of a STORE MANAGER to behave t... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I'm not giving any stars this store is not worth any kind of stars this business is not worth any kind of stars their service is c*** their employees are rude you tell them you're frustrations and they just put you on hold or hang up on you they don't listen to hear you out they listen to shut you out and their GM is just a headache and a half he don't do anything that he's supposed to be doing they rent out stuff that's not fully able to be rented and then they tell you you got to wait for it to come in that they have to or... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Received a broken TV and am being strong armed to pay for it as well as was lied to about contract price of items Received and treated with hostility and being harrased while waiting for dist manager to call for well over a week.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Was told after being approved online for a tv that I wasnt approved. 2 weeks later I have the same tv froze on my account pending delivery and taking my approval amount and they wont fix it
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 467 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.