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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 12:00 p.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
One star is too much. The worst experience Ive ever had with rent a center ***** and **** at the ************ location were both advised to come and get there item it was sitting outside they refused to get it and continued to harass me. I ended up blocking them because while I was working they called multiple times in one day text they were trying to help and then sent someone to my door because I didnt answer respectfully I gave them there tv stand back and the guy they sent refused to move the stand from the middle of the... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
The worst experience : I never been so stressed and uncomfortable with a company til now : these people literally so unprofessional: rude and they think their in **** where they can do whatever they want : its not right to blow up someones phone when your only one payment behind is not right for them to grab my parents phone to call me when Ive been communicating with them : so I would like this be situated cause not ever once I ever felt this uncomfortable with a company : I hate this company cause the people that work on t... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Im crying right now. I receive offers and propaganda for approvals for items to rent. I got a propaganda for memerial day weekend. I paid the $ 5.27. And I have to pay ****** every month.. I followed instructions to call my local rent a center. Then im told to email proof of identity, proof of address, and 4 references then i am asked to pay a down payment of ****** dollars the item costs ****** - ****** or they wont deliver the a.c then why am i paying monthly ******. This has been extemely overwhelming. I am exahausted of ... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I used their website to set up an order to help us with an upcoming surgery. I was stopped in the online process. I called the local store and corporate office. I explained the issue and they simply refused to help me. There is zero foundation for this and they have not created an unfair business practice as well as safety and health violations.
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I needed more time to pay this location, they have been harassing me and calling me for their money. If I return all but 1 item, will I get all my money back or they going to hold my money? They keep coming around my moms house for the items and they keep harassing me every day because I dont have any funds since I am unemployed at the moment and also have a very sick body that Im trying to get better. This company does a lot of bad practice and is scheming to put some of our money into their pockets by overcharging more tha... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. Please note, we offer a Worry Free Guarantee program where you may return the property and pick up where you left off with your payment obligations when you are able. To better assist you and address you, please contact our customer service at ************ or seek further options through your local store.
For the quality of products they resale they are very harassing I been paying consistently my bill and I missed a payment only has cash so would have to go in to make payment but before I get there I have gotta numerous calls emails voicemails text messages and every time I spoke with someone told them Ill be there tomorrow they sen someone to my house at 10am to collect I bring the money they dont even have change now why you come to my house after I talked to someone then you come here and dont have change serious I hate t... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I have been a customer for a few months now, I got a washer and dryer set which was great at first. My washers self lock would no longer lock, which why should this be happening with a "new" set but things happen right ok whatever, I called to have someone come out to find out the location I got them from closed I needed to contact the **********,** location which I did and they sent someone out to repair. They were not able to repair it so they said they'd be back the next day to pick up to take it and fix it while I got a ... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. Please note, we utilize a 3rd party service and cannot control delays in scheduling. However, we request you contact our customer service at ************ so we can expedite your concerns.
We tried to rent a Queen ********* but they delivered a full sized mattress. When we called them to ask where our queen was, they replied that the queen measures 54 x 75, which is not true. The delivery person, lied to my face about it being brand new, when we already knew it was previously rented. The manager also lied about sizing. I called another store, to get the district manager to call me, and they refused to take my information. They stated he doesn't deal with customers. I called corporate, and they took my informat... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. *********************** note, we will require proof that the property has been used.
RENT A CENTER HAS RUDE AND AGGRESSIVE EMPLOYEES THEY CAME TO MY WORK AND BARGED RIGHT UPSTAIRS WHERE ONLY EMPLOYEES ARE ALLOWED PAST MY RECEPTIONIST MADE A SCENE INFRONT OF ALL MY OTHER COWORKERS THESE PEOPLE ARE HORRIBLE. I CALLED AND TALKED TO ***** AND HE ALSO WAS RUDE I TOLD HIM WHAT HAPPENED AND HE DID NOT BELIEVE ME I TOLD HIM I HAD WITNESSES AND CAMERA FOOTAGE.
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 479 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.