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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The associates are very rude and unprofessional. I ordered an item and it was rescheduled 4 times and they didn't even come during the scheduled time frame. They came earlier when I wasn't home and acted like it was my fault. So the next day instead of coming when they scheduled me in they literally put me at the very last of their delivery orders. Almost like a punishment of some kind from the day before. Anytime the manager has told me they were going to call me back regarding my account or my items, not one time have they... read more
I was looking to buy a washer and dryer set because going to laundry mat was pricey. So my wife and I decided to give rent a center a try. The location I purchased it from has recently closed my account had 2 payments for my 6months same as cash. Paid it off in February and now my washing machine is acting up. And I called in to see if Im covered but the stated I was not covered because I didnt purchase the extra warranty. Which I wasnt offered anything like that. I was offered a 6 dollar by weekly. Policy thinking it was fo... read more
If I could give rent a center a 0 star rating I would this is the absolute worst business to go through I have scoliosis and my most recent employer saw my restrictions and terminated me said they were no able to accommodate me any further yet I still hade rent a center plus and am currently fighting for disability and my local rent a center ******************************************************************************* will not show me any sympathy they want their money now this is no doubt the worst company to go through I... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
******* @ *********************************************** has let his character display discriminatory acts of violence and sexist treatment towards customers. Definitely isnt practicing Rent-A- Centers core values. {Our Values}**At RAC our mission is to Improve the quality of life for our customers and coworkers. These are our core values:** (from website copy/pasted)And now their core values, (copy/pasted)1. Have a winning spirit- We work hard and are self-motivated to exceed expectations.2. Act with a servant's heart- We ... read more
Business response:
Rent A-Center appreciates your feedback and will handle this situation accordingly. Should you have further issues, please contact our customer service at ************.
I owe 100 dollars that will be payed today Friday March 15th when I get off work. My wife an little 5 year old girl at home as she recovers from surgery(my 5 year old). I get a phone call from my wife at work saying 2 of your employees came to my house banging on my door as hard as they could for 5 minutes straight cussing on the otherside of the door. then continued to knock, finally they get back in the truck, slam there truck doors an continue to drive away. I will be calling corporate today after I call the aiken store t... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Please note, should your lease account go delinquent, we are authorized to contact for payment for our rented property.To better assist you and address your allegations, please contact our customer service at ************.
After being approved for Credit through March 17 on the day of my delivery, I was told to come get my money that I had been declined. I have asked repeatedly for a letter detailing why I was declined to no avail. I have been accused of nonsufficient funds, but I have never had an open account with **********************, I can prove from my checking account. There are no sufficient fund returns. I want a detailed letter stating the reason for my being declined that your company says I should receive. This complaint stems fro... read more
Business response:
Correction, I did rent a desk from RAC in ***********, ** in 2020 or 21. Very pleasant experience unlike the one in ******* **. I have also called RAC customer support line to no avail. I was told a regional manager would call me back. That too has not happened. I have lost all respect for the integrity of RAC. It appears this disregard for customer satisfaction reaches up to a corporate level. RAC does not stand behind their published policies.
If I could rate this store a 0, I would. Why put items on clearance that you dont have? then.. leave them there for a week or more? Besides the point; I was trying to get a laptop that was on clearance and it was a good deal. I was very interested, however, they sent me forms to sign that were not correct. I go into the store to pick up my so called laptop that was in stock (I also got on the phone to confirm this). So then the manager says the higher priced computer is correct and what I have in my cart is incorrect. They a... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better address your allegations, please contact our customer service at ************.
I placed an order off a promotion that stated I was to get one month(February) free. That was not the case at all. Instead I was charged half off of half for my first week and then was I charged for the price of a NEW product not USED.My item was supposed to be NEW not USED and i received a USED product INSTEAD. Very deceitful move!!!I WANT TO MOVE FORWARD FURTHER WITH MY COMPLAINT TO BE RESOLVED!!NO STARS IF I COULD!!
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Rent-A-Center is the worst and very disrespectful. I order some sofa since November they came in November did damage with ***** and on them and they told me they gonna bring me new in 2 to 4 weeks. Its been 5 1/2 months and I havent received anything Ive been making payments at the payments and still no update on my sofas. Im done Im not making another payment until I get my sofas. These people are ridiculous.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 467 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.