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Renters Warehouse
- Atlanta, GA
About this business
Location details
695 Pylant Street NW, Suite 223, Atlanta, GA, 30306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jenise and the team at Renters Warehouse are awesome. They found a great tenant for my house and were always very responsive to both our questions and the questions of our tenants. We've been very happy with them and would definitely use them again in the future!
Business response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Loo... read more
!!!!BE AWARE!!!!!! I just got out of the worst nightmare of my life with these guys. My rental property is in Cobb County. They are very quick to take your money and sign you up for a $99/month management fee, but service they provide is worthless and can get you in legal issues with tenants that, of course, is extra charge for them to handle. Their Contractor is 3X overpriced as they are probably getting a kickback from repairs. I invested about $4,000 to bring the property up to par, since last tenant moved out, and they a... read more
Business response:
Dragan, I'm sorry to hear of your dissatisfaction. i would love to review your case and give you a more detailed answer in process and how we work. please reach out to us so we can review your property address. Reviews@renterswarehouse.com thank you so much in advance and have a wonderful day.
They are the worse property management team. I was at the end of my two year lease at the end of August, I began to receive notices in June that the owner would be renewing my lease which I accepted. I received notices in July and beginning of August I received an email that I will be receiving renewal documents. I left for out of town for medical treatment for a severe respiratory problem for a month and a week after I left, after questioning where the renewal documents were, I received an email stating "the owner had reco... read more
The one thing Renters Warehouse did well was find me a tenant quickly. Literally every step after that has been an exercise in frustration and terrible customer service: 1. As a result of RW failing to file their paperwork timely, my tenants couldn't move in at the time we'd agreed, and it cost me $100/month in rent to renegotiate the deal. 2. It took almost 2 months to "set up" my account. Of course, they managed to cash the large check I wrote them for initial fees within days, but getting me my first month's rent took me ... read more
I reached out to Renters Warehouse to rent a one-bedroom unit in the Art Foundry Building in Atlantic Station. James Jackson showed me the unit, and was extremely responsive to my inquiries, he was professional, and he went out of his way to be helpful during the application process. Jenise Flye assisted me once my application had been received, and she was also helpful and responsive. Even though I ultimately decided to live in another part of the city, I can confidently say that I would use Renter's Warehouse again for fut... read more
Business response:
Thank you so much for taking the time to write such a nice review. We are so delighted to hear that your experience exceeded your expectations. It is because of feedback like yours that we are able to select meaningful services of superior quality. Please consider utilizing our services again, for continued value. We are confident you will continue to be pleased! Also, consider joining our mailing list with exclusive promos and discounts for our best customers. Kindly, Renters Warehouse
Are they horrible? Absolutely. Is there a better option? It doesn't seem so :( These are the third property managers we have had in the past 3 years. Property management seems like the best gig if you have no personal investment in the property. Collect that 10% and do jackshit in return. Sounds like a great deal to me! Maintenance costs are criminal, as many have already said. Customer Service is nonexistent. And for the amount of people they have working for this company, none of them communicate! It's beyond frustra... read more
ABSOLUTELY SHADY!!!! Wish I had read these reviews before I signed a contract w/them to manage my property: A. they NEVER return phone calls or emails B. their maintenance fees are outrageously CRIMINAL!! First they charge you up to $175 to send a tech out to your property just to SEE what the problem is. The people they send out gouge you with crazy prices - I'm guessing in my case its because i'm an out of state owner exhibit A: charge of $300 to cut grass for a postage sized yard which I got cut myself for $50!!!! exhibit... read more
As a landlord, I've been less than impressed. They will NEVER answer phone calls, apparently that goes for renters as well. Other than check cashing, I'm not sure what they do for $99 a month other than let you know when a tenant has an issue, then you go and find someone to do the job. They will help you find someone but a couple of times they found people for me I read reviews on their recommended people and decided to go another direction based on over all 2-star reviews. There are free services available online that do w... read more
Let me say that's renters warehouse is a gem they have a great turn around time an the new lady in the office is absolutely the best you won't be disappointed with the customer service from theses guys
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4.1 star rating with 1,347 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open tomorrow at 8:30 a.m.