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Renters Warehouse
- Atlanta, GA
About this business
Location details
695 Pylant Street NW, Suite 223, Atlanta, GA, 30306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just a quick update on Jenise Flye: The tenant Jenise helped me source in December 2014 is still my tenant going on four years strong. My tenant just renewed for a fourth time! If you screen your applicants properly upfront, you will have minimal problems. Jenise knows what she's doing so ask for her. Please note that I have also had positive experiences with Renters Warehouse Renewal Dept and Maintenance Depts. Keep up the good work!
Business response:
WOW! We can't begin to tell you how nice it is to hear words of encouragement, appreciation and praise. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. It is customers like you taking the time to tell us what we are doing right, that we are able to constantly strive for excellence. We may not be as large as other businesses but we are committed to our customers as our #1 priority! Thank you once again for giving us a pat on the back.
I rented from renters Warehouse for 2 years and that had to be the worst two years of my rental history. From the beginning I should've known, Seamstress was late to everything and brought her mom and child to the rental while showing me. I had constant issues with rodents that they took forever to fix. Even after so called taking care of the issue, it continued and they said they couldn't tell where the issue was coming from. I felt worthless to them and they only wanted my money every month. Not to mention they took foreve... read more
We worked with Jenise to obtain our house and we enjoyed the experience. She was very responsive throughout the process, and continues to be as we still have questions. She always gets back to us quickly. Overall we had a great experience with Renter's Warehouse and Jenise.
Jenise and the team at Renters Warehouse are awesome. They found a great tenant for my house and were always very responsive to both our questions and the questions of our tenants. We've been very happy with them and would definitely use them again in the future!
Business response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Loo... read more
!!!!BE AWARE!!!!!! I just got out of the worst nightmare of my life with these guys. My rental property is in Cobb County. They are very quick to take your money and sign you up for a $99/month management fee, but service they provide is worthless and can get you in legal issues with tenants that, of course, is extra charge for them to handle. Their Contractor is 3X overpriced as they are probably getting a kickback from repairs. I invested about $4,000 to bring the property up to par, since last tenant moved out, and they a... read more
Business response:
Dragan, I'm sorry to hear of your dissatisfaction. i would love to review your case and give you a more detailed answer in process and how we work. please reach out to us so we can review your property address. Reviews@renterswarehouse.com thank you so much in advance and have a wonderful day.
They are the worse property management team. I was at the end of my two year lease at the end of August, I began to receive notices in June that the owner would be renewing my lease which I accepted. I received notices in July and beginning of August I received an email that I will be receiving renewal documents. I left for out of town for medical treatment for a severe respiratory problem for a month and a week after I left, after questioning where the renewal documents were, I received an email stating "the owner had reco... read more
The one thing Renters Warehouse did well was find me a tenant quickly. Literally every step after that has been an exercise in frustration and terrible customer service: 1. As a result of RW failing to file their paperwork timely, my tenants couldn't move in at the time we'd agreed, and it cost me $100/month in rent to renegotiate the deal. 2. It took almost 2 months to "set up" my account. Of course, they managed to cash the large check I wrote them for initial fees within days, but getting me my first month's rent took me ... read more
I reached out to Renters Warehouse to rent a one-bedroom unit in the Art Foundry Building in Atlantic Station. James Jackson showed me the unit, and was extremely responsive to my inquiries, he was professional, and he went out of his way to be helpful during the application process. Jenise Flye assisted me once my application had been received, and she was also helpful and responsive. Even though I ultimately decided to live in another part of the city, I can confidently say that I would use Renter's Warehouse again for fut... read more
Business response:
Thank you so much for taking the time to write such a nice review. We are so delighted to hear that your experience exceeded your expectations. It is because of feedback like yours that we are able to select meaningful services of superior quality. Please consider utilizing our services again, for continued value. We are confident you will continue to be pleased! Also, consider joining our mailing list with exclusive promos and discounts for our best customers. Kindly, Renters Warehouse
Are they horrible? Absolutely. Is there a better option? It doesn't seem so :( These are the third property managers we have had in the past 3 years. Property management seems like the best gig if you have no personal investment in the property. Collect that 10% and do jackshit in return. Sounds like a great deal to me! Maintenance costs are criminal, as many have already said. Customer Service is nonexistent. And for the amount of people they have working for this company, none of them communicate! It's beyond frustra... read more
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4.1 star rating with 1,338 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open tomorrow at 8:30 a.m.