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Renters Warehouse
- Atlanta, GA
About this business
Location details
695 Pylant Street NW, Suite 223, Atlanta, GA, 30306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've lost my job with ALL THE REPAIRS!! They could care less about the tenant. Believe me, I've had to use my entire 2 week vacation time to stay home to fix repairs. Who does that??? Keep your attorney close if you choose to rent from them, that's the most I can say. HORRIBLE!!! I hate giving them 1 star...
These ppl R straight out Crooks, slumlords preying on renters in a state w/ weak consumer protection. I helped my sister find a house in Marietta, Ga for 2600.00 .; big mistake! The house was pretty to look at without the utilities on but after money changed hands, over $5500.00, utilities turned on, it was all a piece a piece of garbage! The house was filled with props; appliances that didn't work from day one. RW response was you should have known it was old and nonfunctional when you saw it. The property owner said; They ... read more
The absolute worse company I've ever dealt with in my life. Been calling for almost 2 years to get maintenance on the house I'm renting and nothing. No call backs, nothing. Have black mold all over bathroom ceiling and the other bathroom ceiling fell in on top of my head yesterday while getting out of the shower. Had to buy and install my own stove, because this company wouldn't call me back after being without a stove for nearly a year. Recently paid $730.00 for a pest control company to remove what I thought was squirrels ... read more
Don't walk but run away from this company. Darlene Grace Kelly is the absolute worst agent to deal with. She doesn't respond and she's late to every showing if she even shows up at all. She's very unprofessional. Her manager is just as useless. I offered to email him our text conversations showing that she left me sitting at a home and never showed up, and also to show that she wouldn't respond to my housing requests. Judging from our initial phone conversation, her manager appeared to be aware of the complaints being made a... read more
Jessica Chadwick, the maintenance manager, has zero customer service skills and also no accountability. We sent out a request to fix our A/C 1 week ago and received an email directly from her confirming receipt of our service request. Nowhere in this email did it state that it is the responsibility of the tenant to call and schedule their own appointment. Jessica texts us this morning, the morning we requested as our appointment time 1 WEEK AGO, asking if our AC issue has been resolved and saying WE need to call a completely... read more
She was exceptional, very detailed, extraordinary customer service. My experience was fantastic love the lady she rocks.
I just started my lease in Atlanta in April. I have a notice for an annual inspection so I called to question it. The inspections do no follow the lease terms. I was asked to take off early so they could have inspections complete between 9am and 3pm. The lease states 9am to 6pm. Additionally, the owner was at the property the day of move, has been by 2 additional times for mail that I offered to drop off at renter's warehouse and called me yesterday about Terminix being on the property and couldn't access the back gate (I ha... read more
The Bee team (Trish Beeman and crew) were awesome. Our renters dropped out right before we were set to move overseas. They found tenants and got us signed up for property management services in a flash. They responded quickly, even on nights and weekends.
Forget about using their phone number I have left 4 messages over two weeks, each time leaving my contact information that they also have on file as a landlord. After finally trying different ways to contact them I got a reply via Facebook saying to email them. As stated by other people they do not reply in a timely manner overall, the agents that came out and you meet are responsive but once you sign a contact you do not deal with the agents anymore and that is where the unresponsiveness starts. Just take the phone number... read more
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4.1 star rating with 1,338 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open tomorrow at 8:30 a.m.