How Jo Cool Whitegoods took control of their online reputation and simplified communication for more retail customers.
Jo Cool Whitegoods is a family-owned and operated business located in Mooloolaba, Queensland, Australia. They specialize in the sales, service, and repair of domestic and commercial white goods, including refrigerators, washing machines, dryers, and dishwashers. With over 20 years of experience in the industry, their team of qualified technicians is dedicated to providing their customers with the best possible service. They offer a fast, reliable, and affordable service and are committed to ensuring their customers are completely satisfied with their work.
Jo Cool Whitegoods has seen the following key improvements in the past 12 months with Birdeye:
- 373 new reviews generated
- 111% increase in calls to the business (1,614 calls)
- 159% increase in website visitors (8,242 clicks)
- 138% increase in direction requests (2,621 requests)
- 82% increase in discovery searches (90,356 appearances)
- 89% increase in Google profile views (151,504 views)
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