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Riata
- Apartments
- Austin, TX
About this business
Location details
12300 Riata Trace Pkwy, Austin, TX, 78727, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
The worst experience ever! Very stressful! This is the worst experience I have ever ever had as a tenant. 1. The staff is very unprofessional that doesn't communicate in a timely manner. 2. I was provided misleading and false information multiple times 3. Bell Partners is the new management at Riata's and I am glad I don't have to deal with this place anymore. 4. They tried to charge an extra day of rent without reasonable justification. 5. That extra money that appeared on my rental portal was their miss. 6. My move in date... read more
Business response:
Thank you Viktor for the constructive review. We apologize for your negative experience with Riata and wish you nothing but the best in the future.
Overpriced, terrible management You can tell this place used to be great, and it has the potential to be. However, management takes extremely long to answer, have been unable to get ANY of the gates working (promised to be completed MONTHS ago), and simply seem to not care about solving any of the issues affecting residents, including amenities that simply do NOT work (while charging residents high fees to maintain them ???). Just stay away, there is definitely better out there for the price. You can tell the place can be am... read more
Business response:
Hi, Saul. We are sorry to see you had a negative experience with our community. Please reach out to us by calling 512-437-1333 or e-mail riata@bellpartnersinc.com so that we can discuss your experience further.
Verified Renter Almost everything is good except maintenance and rent price.
Business response:
Hello. We are sorry to see you had a negative experience with our community. Please reach out to us by calling 512-437-1333 or e-mail riata@bellpartnersinc.com so that we can discuss your experience further.
Verified Renter Community is really good , but little expensive for me. Management is not supportive at all.
Business response:
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (512) 437-1333 to discuss this further.
Verified Renter Worst manitenance and more charges on monthly for no reason.
Business response:
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (512) 437-1333 at your earliest convenience and we will do our best to resolve this with you.
Verified Renter Don’t do it! You will regret moving to Raita within hours . Poorly rundown apartments with zero security for yourself, packages/mail.. both WILL get stolen.
Business response:
Hello, we regret to hear that your experience with us was not a more positive one. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
Verified Renter this place as been the worst place i have ever lived. management was awful as well as the maintenance team.
Business response:
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (512) 437-1333 to speak to our manager directly.
Verified Renter Riata physically is beautiful, but maintainance service and communicating with staff sucks!
Business response:
Hi there, we regret to hear that you are displeased with your recent experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Verified Renter Greystar only seems to care about rent and not the residents.
Business response:
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you're willing to discuss how we may do so, our resident services manager, Denzell, would love to speak with you. Please reach out at 512-437-1333.
Frequently asked questions about Riata
How is Riata rated?
Riata has a 3.9 star rating with 2,083 reviews.
When is Riata open?
Riata is open now. It will close at 6:00 p.m.