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Richard's Total Backyard Solutions

4.7

About this business

Location details

1701 S Texas 6, Houston, TX, 77077, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.71,599 reviews
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Lisa J's profile image
Lisa J 
2 months ago

More than just competitive, Richards provided great drafts and edited to create the exact design I wanted. Entire process from design to the build was a great experience. **** was our Project Manager and he ensured that every detail was taken care of. I now have a space that generations of family members will enjoy for years to come. We love our pool! Highly recommend to anyone looking to add a relaxing outdoor cooling spot to their landscape. 

Business response:

Thank you Lisa for sharing your overall experience. We appreciate it. 

Claire L's profile image
Claire L 
5 months ago

******* ****** was an outstanding help to me to solve the problem of my waterlogged hot tub cover. She was knowledgable, friendly, and assisted me in everything I needed to get my core replaced. Thank you ******* and the whole service team! Thank you so much for the review! We appreciate it. 

Claire L's profile image
Claire L 
5 months ago

******* ****** was an outstanding help to me to solve the problem of my waterlogged hot tub cover. She was knowledgable, friendly, and assisted me in everything I needed to get my core replaced. Thank you ******* and the whole service team! 

Business response:

Thank you so much for the review! We appreciate it. 

Dan B's profile image
Dan B 
6 months ago

******* ****** is an awesome person to deal with at Richards. She knows her business and is always a pleasure to deal with. I wouldnt use any other company as long as ******* is at Richards 

Business response:

Thanks ***! We appreciate the feedback. 

Phillip R's profile image
Phillip R 
6 months ago

They have a great team at Richards....******* ****** and ***** got my repair done quickly and professionally. Good customer service is hard to find but they have it down at Richards. ******* 

Business response:

Thanks ******* for the kind words and review! 

Fabrizio G's profile image
Fabrizio G 
7 months ago

A bit expensive, but excellent service and a professional and responsive team. 

Business response:

Thanks ******** for taking the time to leave us this review. We appreciate it! 

Gerald B's profile image
Gerald B 
7 months ago

Angel, the Richards technician, provided an excellent service. He was early to arrive, nice in appearance, and extremely competent in his skills. Angel thoroughly troubleshot the hot tub issue and concluded a resolution. He followed through and brought the hot tub to full operational status. Angel then spent the time to familiarize me with salt water startup and demonstrated tub features to complete an excellent service. 

Business response:

Thanks ***** for taking the time to leave us this review. We appreciate it! 

Tara R's profile image
Tara R 
7 months ago

Kristin was extremely helpful. Incredible customer service skills! Her sunny disposition and solution oriented actions made my call a true pleasure. In dealing with many people from different departments of various organizations, I can say the interaction was one of the very best experiences I’ve had. Thank you! 

Addie S's profile image
Addie S 
7 months ago

Customer Service was extremely friendly, personable, and prompt! The service coordinator followed up quickly and provided clear guidance same day! 

Business response:

Thank you so much Addie! We appreciate the kind words. 

Frequently asked questions about Richard's Total Backyard Solutions

How is Richard's Total Backyard Solutions rated?

Richard's Total Backyard Solutions has a 4.7 star rating with 1,599 reviews. 

When is Richard's Total Backyard Solutions open?

Richard's Total Backyard Solutions is closed now. It will open on Monday at 9:00 a.m.