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RingEX
About this business
Ring Central Pros: The ease of teaching yourself how to use it, customer service is great as well. Highly recommend! Cons: I don't like that you can't save text messages from and to clients to save in the file when we close a file. Overall: Pretty good, customer service has been pretty good as well.
The ability to answer calls anywhere Pros: The best feature on RingCentral is the text message-like feature. Loan Officers can send automated text messages to clients informating them about their loan. The messages would inform the clients when their loan reached a milestone. Cons: RingCentral only gives 2 options; clients can leave a voicemail or stay on hold. This is not the most efficient, especially when clients want quick prompt service. Overall: RingCentral gives Loan Officers the ability to answer calls anywhere and s... read more
Scoot over, ZOOM! Pros: How we can easily connect with clients and each other. Multiple uses make it super essential. Cons: Sometimes, it does buffer and needs frequent updates.
Ms. Auditor Pros: The recording and easy to navigate- user friendly and has everything I need Cons: Nothing so far. I like everything, text, chat, calls and meeting app Overall: Excellent! Have no issues, connects quickly, records and sends reports in instant and no other issues Ive experienced since have been using it for auditing purposes and some calls I make
An easy Phone system Pros: I like the ease of making outbound calls. Cons: No issues with use currently, only used to do outbound calls.
Sufficient, but some things are tricky Pros: I like that there's a portal and an app. Certain functionalities are easy to use. Fairly cost effective. Cons: There are issues with VoIP sometimes. Ultimately my least favorite thing about RingCentral is changing/updating voicemails, messaging, prompting to for each different line because there are multiple places you have to go to make changes. It's not straightforward to click on the line and make the changes. You have to go to multiple pages and screens to address each line. O... read more
Ring Central is a solid small business phone service Pros: We used Ring Central for about a year and it was always pretty good. I really liked the mobile app because it allowed us to work remotely and not have to pay for phone service at our employees homes. Cons: The phone service only ever had a problem when the internet went down on our office or in my neighborhood. Ring Central was great, the internet was not reliable enough. Overall: Overall we really liked Ring Central. The only reason we switched away was because a fr... read more
Ring Central Review Pros: Was very easy to use, able to access from mobile device and handle calls when internet went out. Cons: The 2 plus years I used it, I had no issues that I would rate as dislike. Overall: Overall very satisfied with Ring Central
Great For Small Businesses Pros: A great alternative to having to get a traditional phone line for your small business. Very user friendly app and I like that my whole team can access it from all of our devices no matter where we are. I also love the feature that it transcribes all of our voicemails for easy access. Cons: We would love to see more features preventing spam callers as we sometimes get multple per business day. Overall: Easy to navigate, and I like that it's an app that the whole team can access and use.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,611 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.