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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Incredible Phone Management Pros: We utilize the ability to manage all our users phones and licensing form the admin portal. Uses connections are very reliable and the VoIP options help us be more mobile. The administration is easy to learn and setup. Users are able to quickly pick up how to use phones. Cons: If we had to pick a con for this it would be that it really makes you use their phones if you want a physical phone at desks. It would be nice to use other brands. Overall: We have had an excellent experience using Ring... read more
Access your office phone from anywhere in the world with the phone App. Pros: I love that I can be anywhere and make or receive calls on the App without having to use my personal cell phone number. Cons: I honestly don't have anything negative to say about it. Overall: I've loved using Ring Central. It's easy and accessible to handle any business necessary without the need to get my personal phone number involved. Ring Central also receives faxes from my company just by using the App.
Advanced Telephone System for the Contemporary Era Pros: Unrestricted complimentary calls within the United States and Canada, Text transcription of voicemail messages, Global telephone communication, as well as Conferencing facilities. Cons: Restrictions in terms of character count for written communication via short message service (SMS). Overall: I must say, RingCentral has been absolutely amazing for me! It's been my go-to communication system for the past 2 years, and it has truly been instrumental in helping me reach m... read more
Pretty good... Pros: RingCentral was one of the OG softphones. What has been released works, and they don't release new features until they work (unlike some other providers). The app is robust and feature-rich. The service is reliable and pretty much foolproof on wifi. The search feature within the app is amazing... literally indexes everything. The new layout is also very sleek and streamlined. Cons: Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes f... read more
Good, if not slightly outdated, option Pros: I enjoy how easy it is to start using the software, especially if you're already experienced with other video conferencing systems. It feels a bit outdated to me, and I do prefer the interface and functionality of competitors a bit more, but overall, RingCentral MVP is a solid pick. Cons: It feels and looks a little outdated and I see some potential to improve the interface, functionality, customization, and options available. Overall: It worked very well for what we needed: video... read more
Ring Central Pros: I like that I can see my voicemails, faxes, etc all in one place Cons: I've had problems with it freezing and not working correctly
Streamlined Communication and Stellar Service Pros: We used the optional onboarding PM for our deployment to free up time with our IT Department and it was well worth the investment. This allowed us for a seamless go-live deployment! Cons: While the admin user interface is nice looking, it can be a little daunting at first because configurations can be done many ways. Further to this, it is not possible to test a 'what-if' after you are done programming (for example what-if a call comes in on X and they do Y where does the c... read more
Trusted solution for Chat & Telephony Pros: Decent cloud solution and straight forward in deployment. Cons: If you are emphasizing on Video calls then I would recommend Teams or Zoom One.
A little tricky sometimes but overall great system! Pros: The set up was pretty easy overall and being able to assign phones for home use on the fly was imperative during the pandemic. The call forwarding system is amazing and very reliable. Cons: Have had a few hiccups with some of the handsets not working correctly and "park"s getting stuck but customer service has always been very responsive to our issues. Overall: It has been extremely beneficial to have a unified system across all of our locations. Being able to pick up... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,517 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.