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RingEX
About this business
MSP Use Case for RingCentral Pros: We both use and resell RingCentral. Our self-use is for our IT Service Desk support number and this works wonderfully. It provides us the flexibility to be out in the field and still receive calls from our clients. The medical practices that we've migrated to a RingCentral phone solution find great value in the additional features beyond just a plain old desk phone. These include faxing, SMS messaging, video conferencing, call analytics, etc.. Cons: There are times where it can be difficult... read more
Business response:
Jon, the Review Team appreciates your valuable feedback. Thank you for taking the time to articulate your positive experience with our product. If you would like to continue the conversation, do not hesitate to email us at review@ringcentral.com!
Good Product that Does What Is Needed Pros: The user interface is easy to navigate and can be picked up relatively quickly. Customer support is helpful Cons: Not much in the negative side. Sometimes it does run slow but note sure if it's the program or internet connectivity Overall: Easy to product to use and does what was advertised
Business response:
Moises, the Review Team appreciates your feedback. Thank you for taking the time to express how RingCentral benefits you and makes your life easier!
Es de vital ayuda. Pros: Este aplicativo es de facil uso e implementacion, me a ayudado de mucho en mi trabajo. Cons: hasta el dia de hoy no tengo queja de este aplicativo.
Great System Pros: It's just so easy to use. Adding your contact is a few clicks, transferring calls is easy, conferencing is easy as well. The video calls are great quality, everything just runs smoothly, i highly recommend getting RingCentral. Cons: I really don't have any complaints about RingCentral. It might be more expensive than their competitors but you get what you pay for. Overall: I can switch mid call from my computer to my cell phone seamlessly.
Amazing Pros: The feature we fine most intriguing is the capacity for voicemail automation that captures our business name. I love that my clients can call and text our business number. Out e-fax has been the best feature because I can get faxes from anywhere. Customer service is also amazing. Cons: There is no complaint with ring central, we have enjoyed using the product. No issues, I am a happy customer Overall: I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any iss... read more
Ring Central - Easier to control the call flows Pros: It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to our on call staff so much easier than if I had tried to forward each phone individually. Cons: The beginning was a little difficult for set up, it takes a while to understand (Or it did for me!) but once I understood everything it was so easy to get going. Overall: Would definitely say it is a time saver and you can get it o... read more
Incredible Phone Management Pros: We utilize the ability to manage all our users phones and licensing form the admin portal. Uses connections are very reliable and the VoIP options help us be more mobile. The administration is easy to learn and setup. Users are able to quickly pick up how to use phones. Cons: If we had to pick a con for this it would be that it really makes you use their phones if you want a physical phone at desks. It would be nice to use other brands. Overall: We have had an excellent experience using Ring... read more
Access your office phone from anywhere in the world with the phone App. Pros: I love that I can be anywhere and make or receive calls on the App without having to use my personal cell phone number. Cons: I honestly don't have anything negative to say about it. Overall: I've loved using Ring Central. It's easy and accessible to handle any business necessary without the need to get my personal phone number involved. Ring Central also receives faxes from my company just by using the App.
Advanced Telephone System for the Contemporary Era Pros: Unrestricted complimentary calls within the United States and Canada, Text transcription of voicemail messages, Global telephone communication, as well as Conferencing facilities. Cons: Restrictions in terms of character count for written communication via short message service (SMS). Overall: I must say, RingCentral has been absolutely amazing for me! It's been my go-to communication system for the past 2 years, and it has truly been instrumental in helping me reach m... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,563 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.