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RingEX
About this business
Trusted solution for Chat & Telephony Pros: Decent cloud solution and straight forward in deployment. Cons: If you are emphasizing on Video calls then I would recommend Teams or Zoom One.
A little tricky sometimes but overall great system! Pros: The set up was pretty easy overall and being able to assign phones for home use on the fly was imperative during the pandemic. The call forwarding system is amazing and very reliable. Cons: Have had a few hiccups with some of the handsets not working correctly and "park"s getting stuck but customer service has always been very responsive to our issues. Overall: It has been extremely beneficial to have a unified system across all of our locations. Being able to pick up... read more
Overall works really well but they WILL NOT STOP PESTERING for reviews/feedback Pros: Features and functionality is great. Very extensive and works reliably. Apps are available for desktop, mobile, and tablet that all work pretty well (once you get past the takeover-popups) Cons: $3 Overall: Their platform is solid. The features are extensive. The call quality is good. The configuration backend is a bit wonky. They simply beg for feedback way way WAY too often. This has been going on for years.To everyone at RingCentral read... read more
Ring Central Pros: The ease of teaching yourself how to use it, customer service is great as well. Highly recommend! Cons: I don't like that you can't save text messages from and to clients to save in the file when we close a file. Overall: Pretty good, customer service has been pretty good as well.
The ability to answer calls anywhere Pros: The best feature on RingCentral is the text message-like feature. Loan Officers can send automated text messages to clients informating them about their loan. The messages would inform the clients when their loan reached a milestone. Cons: RingCentral only gives 2 options; clients can leave a voicemail or stay on hold. This is not the most efficient, especially when clients want quick prompt service. Overall: RingCentral gives Loan Officers the ability to answer calls anywhere and s... read more
Scoot over, ZOOM! Pros: How we can easily connect with clients and each other. Multiple uses make it super essential. Cons: Sometimes, it does buffer and needs frequent updates.
Ms. Auditor Pros: The recording and easy to navigate- user friendly and has everything I need Cons: Nothing so far. I like everything, text, chat, calls and meeting app Overall: Excellent! Have no issues, connects quickly, records and sends reports in instant and no other issues Ive experienced since have been using it for auditing purposes and some calls I make
An easy Phone system Pros: I like the ease of making outbound calls. Cons: No issues with use currently, only used to do outbound calls.
Sufficient, but some things are tricky Pros: I like that there's a portal and an app. Certain functionalities are easy to use. Fairly cost effective. Cons: There are issues with VoIP sometimes. Ultimately my least favorite thing about RingCentral is changing/updating voicemails, messaging, prompting to for each different line because there are multiple places you have to go to make changes. It's not straightforward to click on the line and make the changes. You have to go to multiple pages and screens to address each line. O... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,542 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.