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Smooth UCaaS implementation Excellent pricing scheme, supportive customer service team. PBX was setup in one hour including ported numbers, CLI, call forward, voicemail and Sip trunking. Voicemail to text functionaly is pretty accurate too.
Lots of Functionality, Set up could be easier RingCentral replaced a more traditional physical phone tree system. It has powerful tracking capabilities and functionality to make a large volume of calls.
RingCentral is a modern, app-centric, cloud-based VoIP provider with a future-first focus RingCentral has been a solid provider of VoIP telephony services since our implementation. Although their focus is on app-based communication, they do still support desk phones, though in a limited way.
Good stuff! Great ability to take my desk remote. With the slew of apps I'm able to work as if I'm sitting at my desk.
Ring Central is a great tool to move your phone system to the cloud... I really like the ease of getting set up quickly with Ring Central. I was able to choose a number with an area code of my choosing and it is virtual, so I can access and use this from anywhere. The interface is easy to understand and navigate through. Whenever I've had a question or issue, their customer support has been pretty helpful. I am also able to create other numbers/extensions for other people in my team under my account. I have also used their f... read more
Review for RingCentral Office Excellent product and support. Product continues to add new features and innovate. Integration with Google and Office 365 continues to improve. Usability and integration with additional apps is also improving.
Use static. Easy to use, but lack of help/account touches from Account Manager. Ease of use. Lack of communication from account manager about how to successfully use. Moving away from phones to application (mobile/desktop) now.
Rich product and feature set that's continually being developed and enhanced A good experience from initial engagement through to scoping and project implementation. Some minor billing challenges.
RingCentral has changed how we communicate and made us much more efficient Working with RingCentral, we have now deployed about 600+ offices to this new phone system and the patient experience is much better! Connectivity and voice quality have dramatically improved. Calls forward to our Contact Center after 5 rings so a live human almost always answers the phone and can usually help them straightaway. We are now working on enabling bidirectional text messaging with patients so we can do follow-up after their care. Instead o... read more
RingEX has a 4.3 star rating with 3,302 reviews.
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