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RingEX
About this business
A reliable and cost-effective solution for Internet Telephony Pros: 1-The Customer service staff are very helpful especially that you are assigned to an account manager who is responsible to answer all your queries and account. 2-The trial period gives you a taste of all features. 3- You can access the windows software , chrome extension and PWA 4-Price is amazing for the quality service. 5-The switching between the windows app and the web based one . 6- Adjusting the calling welcome tone. 7- Zero down-time 8- You get what y... read more
Solid option for video and conference calls Pros: Stability, ease of use, and integrations. Cons: I haven't come across a big con. I'd say sometimes having meetings with individuals out of our company, they have had a few problems connecting.
RingCentral Pros: Very easy to use. Very little training needed Cons: Not many for this product. No concerns at this time.
Good calling software, for internal & external business needs Pros: It is a super easy to use system and has good I integration options. E.g. IVR, Zendesk Cons: IVR system can be tricky to use, sometimes the app crashes so I find using it via a browser is more reliable.
Decent Meeting Software with Phone System Pros: They always have some type of promotion going on where you can sign on with a discount. Software has been pretty ease to use and adjust settings. Cons: I have had all clients struggle when signing on the first few times. This is because Ring Central prompts users to download the app to join the meeting. After waiting for a few seconds, only then it will give the option to join via web browser. Clients will often join the meeting late or not at all because of this, so I started ... read more
This software is amazing and extremely helpful! Pros: I love being able to make and receive calls via a business line and being able to join and host meetings. Cons: The customer service could be improved. They are very polite but it seems to take a while to fix issues. Overall: Overall, my experience has been good with minimal complaints. I will continue to use RingCentral for my business.
One of the leading phone systems Pros: Excellent for remote teams. Simple to use and integrate. The quality of the calls is great. Cons: Customer service needs to be improved a bit.
Great Platform for Video, Phone and Messaging, Easy to manage and inplement! Pros: Video Meeting and easy to share documents, really great and complete, lots of features and full report. Cons: To get more customized features you need to escalate plans, instead of just adding some features you could need without choosing full plan features and prices. Overall: It was a great complement to our contact center for a specific campaign and client, really great as we are getting to used with Ring central.
Quality isn't up to par with pricing Pros: Better reliability than the competition Cons: Pricing especially for small businesses is overpriced Customer service is hard to get help
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,542 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.