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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Great Business Phone Company" Overall: Overall positive experience.Pros: Very easy to use and customizeable. Anytime there is an issue of any kind their department can be reached quickly and takes care of the problem promptly.Cons: There are a few features in the initial setup that have to be implemented the way you want, but after you learn the system it is user friendly.
"Ring Central - critical for business continuity " Overall: Exceptional, it is a daily based tool for our organization and now we are introducing to our clients too.Pros: Ring Central is more than a phone as it covers e-meet, internal transfer, PABX, and much moreCons: It has so much to offer, that we can't fully utilize the features.
"Review" Pros: Really liked the ease of use for messaging internally - groups were a huge plus to this service! Outbound call tracking + video was very clear!Cons: The mobile app was sometimes challenging to stay up to date. Think ahead of the competitors like Slack and this will be a promising platform
"Good for your money but it might come short if you need custom automations" Overall: It's a convenient solution for remote employees and the quality of the connection is impecable.Pros: RingCentral is very easy to use and it's almost an industry standard for VoiP. It integrates with most of the CRMs.Cons: The integration with some CRMs is overall good however there are some CRMs which it's useless, especially with Copper. I would like to have better and more user-friendly per-user stats.
"Balanced and Easy to use" Overall: PerfectPros: This service was used to replace Dialpad which gave us endless problems. no such troubles with Ring CentralCons: I cannot think of a downside when compared with DialPad
"Review of Ringcentral" Overall: Ringcentral replaces our previous phone system in its entirety, allowing us to utilize soft phones and providing a means for video and text communications. Although we later transitioned to different services for chat and video, initially it was a welcome addition when we were just needing the phone/fax. Overall ring central is a high quality soft phone.Pros: Ringcentral gave us a lot of options with a low barrier to entry. We came from an environment with no soft phone capability so the tran... read more
"Ring Central Review" Overall: It's useful because it works with our ATS System. However if there were other systems similar that did that, we'd probably explore them.Pros: We got Ring Central as it integrates with our ATS system. That was the sole reason.Cons: There seems to be constant connectivity issues where it just stops working for no reason. Also, we have issues when new updates come out.
"Ringcentral is great!" Overall: Overall it's been easy and convenientPros: Easy method to communication in a variety of ways with customer, such as texting, calling, video etc. Easy integrationCons: Sometimes it has issues like not logging calls, or the calls get "stuck" and I can't close out even once the calls are done.
"Small to Large business RingCentral can accommodate at reasonable price." Overall: Keep record of company correspondence in open for review, and to maintain transparency in all communications from staff and customers alike.Pros: Ease of use by all users remains fluid for simple control ability by your team. The real plus is accessing from any device anywhere your are on the internet, which is just about everywhere.Cons: rate is plus $10 per month if not paid annually. Makes lowest rate entry-level plan is $29 per month.
RingEX has a 4.5 star rating with 2,386 reviews.
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