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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Review of Ringcentral" Overall: Ringcentral replaces our previous phone system in its entirety, allowing us to utilize soft phones and providing a means for video and text communications. Although we later transitioned to different services for chat and video, initially it was a welcome addition when we were just needing the phone/fax. Overall ring central is a high quality soft phone.Pros: Ringcentral gave us a lot of options with a low barrier to entry. We came from an environment with no soft phone capability so the tran... read more
"Ring Central Review" Overall: It's useful because it works with our ATS System. However if there were other systems similar that did that, we'd probably explore them.Pros: We got Ring Central as it integrates with our ATS system. That was the sole reason.Cons: There seems to be constant connectivity issues where it just stops working for no reason. Also, we have issues when new updates come out.
"Ringcentral is great!" Overall: Overall it's been easy and convenientPros: Easy method to communication in a variety of ways with customer, such as texting, calling, video etc. Easy integrationCons: Sometimes it has issues like not logging calls, or the calls get "stuck" and I can't close out even once the calls are done.
"Small to Large business RingCentral can accommodate at reasonable price." Overall: Keep record of company correspondence in open for review, and to maintain transparency in all communications from staff and customers alike.Pros: Ease of use by all users remains fluid for simple control ability by your team. The real plus is accessing from any device anywhere your are on the internet, which is just about everywhere.Cons: rate is plus $10 per month if not paid annually. Makes lowest rate entry-level plan is $29 per month.
"The Only Software You'd Need For Phone Communication" Overall: It's a great experience, and I would definitely recommend to others.Pros: It's ability to integrate seemplesly into 3rd party CRMsCons: It's transcribing feature though nice, relys on the clarity of another's voice and phone line.
"Great System for integration with lead management software" Overall: Calls are directed easily to relevant departments and the log of calls allow us to follow up with missed calls on each student's accountPros: It was a smooth integration with our CRMCons: Not all the features are easily adapted to mobile phones. All calls are logged into our leads system, even those calls that are not meant for admissions
"Super Powerful System" Overall: My overall experience has been excellent. Same goes for all of our clients that have switched over as well. No complaints.Pros: Support system is great. Hardly any down time whatsoever. Also very price competitive. Strongly recommend this system to any organization looking for a highly reliable VOIP service.Cons: Like with any new phone system, there will be a learning curve but Ring Central has a great support and training system.
"Easy communication " Pros: Ring central has many features to communicate with the clients. It includes sms, fax, video calls, call conference features. The ring central dashboard allows managers to check employee metrics easily.Cons: As I work in the call center environment, I think there should be a feature to record outcome of my call. As for example, if the clients want me to call at a particular time, there should be feature to record that.
"Sensational and outstanding tool for unified communication." Overall: Ability to make HD video and voice calls. Ease to conduct online meetings.Pros: It's simple to send instant messages to my colleagues with this tool. It's enables me to make high quality phone calls.Cons: To make HD and clear voice and video calls,stable internet connectivity is a must to have.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.