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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Keep personal number private by using Ring Central " Pros: My employer asked me to download the application to my cell phone until my desk line was set up. I was able to make and accept calls and use text messages. The recipient only saw our office number. Task, notes, and photo us also availCons: I don't like the the app will repeatedly ask if I want to sync my contacts when I am making a call to a new number.
"Expensive option for small business" Overall: We recently migrated from RingCentral to another provider due to ongoing call quality issues and not-so-great customer support.Pros: The app for RingCentral was really good and very user-friendly to use compared with other providers' apps.Cons: The price is quite expensive compared to other similar services. Calls dropped often and customer service is not great. The texting platform is also quite limited.
"RingCentral works!" Pros: The texting capabilities with our clients.Cons: There is no complaint I have at this time. Everything is great!
"Not my favorite, but it works for many uses." Pros: Has the ability to use a lot of different features like phone calls, meetings, & texting.Cons: This product is very expensive for having calls drop from time to time.
"Great Business Phone Company" Overall: Overall positive experience.Pros: Very easy to use and customizeable. Anytime there is an issue of any kind their department can be reached quickly and takes care of the problem promptly.Cons: There are a few features in the initial setup that have to be implemented the way you want, but after you learn the system it is user friendly.
"Ring Central - critical for business continuity " Overall: Exceptional, it is a daily based tool for our organization and now we are introducing to our clients too.Pros: Ring Central is more than a phone as it covers e-meet, internal transfer, PABX, and much moreCons: It has so much to offer, that we can't fully utilize the features.
"Review" Pros: Really liked the ease of use for messaging internally - groups were a huge plus to this service! Outbound call tracking + video was very clear!Cons: The mobile app was sometimes challenging to stay up to date. Think ahead of the competitors like Slack and this will be a promising platform
"Good for your money but it might come short if you need custom automations" Overall: It's a convenient solution for remote employees and the quality of the connection is impecable.Pros: RingCentral is very easy to use and it's almost an industry standard for VoiP. It integrates with most of the CRMs.Cons: The integration with some CRMs is overall good however there are some CRMs which it's useless, especially with Copper. I would like to have better and more user-friendly per-user stats.
"Balanced and Easy to use" Overall: PerfectPros: This service was used to replace Dialpad which gave us endless problems. no such troubles with Ring CentralCons: I cannot think of a downside when compared with DialPad
RingEX has a 4.5 star rating with 2,304 reviews.
RingEX is closed now. It will open on Monday at 9:00 a.m.