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RingEX
About this business
Good calling software, for internal & external business needs Pros: It is a super easy to use system and has good I integration options. E.g. IVR, Zendesk Cons: IVR system can be tricky to use, sometimes the app crashes so I find using it via a browser is more reliable.
Decent Meeting Software with Phone System Pros: They always have some type of promotion going on where you can sign on with a discount. Software has been pretty ease to use and adjust settings. Cons: I have had all clients struggle when signing on the first few times. This is because Ring Central prompts users to download the app to join the meeting. After waiting for a few seconds, only then it will give the option to join via web browser. Clients will often join the meeting late or not at all because of this, so I started ... read more
This software is amazing and extremely helpful! Pros: I love being able to make and receive calls via a business line and being able to join and host meetings. Cons: The customer service could be improved. They are very polite but it seems to take a while to fix issues. Overall: Overall, my experience has been good with minimal complaints. I will continue to use RingCentral for my business.
One of the leading phone systems Pros: Excellent for remote teams. Simple to use and integrate. The quality of the calls is great. Cons: Customer service needs to be improved a bit.
Great Platform for Video, Phone and Messaging, Easy to manage and inplement! Pros: Video Meeting and easy to share documents, really great and complete, lots of features and full report. Cons: To get more customized features you need to escalate plans, instead of just adding some features you could need without choosing full plan features and prices. Overall: It was a great complement to our contact center for a specific campaign and client, really great as we are getting to used with Ring central.
Quality isn't up to par with pricing Pros: Better reliability than the competition Cons: Pricing especially for small businesses is overpriced Customer service is hard to get help
Good VoIP System Pros: Very easy to use and understand system. Cons: Sometimes has outages that can virtually shut down business.
Ease of being mobile in/out of the office Pros: RingCentral has enabled us to be mobile during the day and not having to sit by the phone all day. Cons: na
Replace Landlines ASAP! Pros: This is a great option to replace land line. I like that voice mails are sent to my email. i like that i can fax from it . I like that calls can be forwarded to my cell phone, this way i don't have to give my clients my cell number. its easy to conference with several people and to transfer calls. Cons: what i like least is that my current employer doesn't use this software yet. I am one of few remote workers and i have to use my cell.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,611 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.