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Great Platform for Video, Phone and Messaging, Easy to manage and inplement! Pros: Video Meeting and easy to share documents, really great and complete, lots of features and full report. Cons: To get more customized features you need to escalate plans, instead of just adding some features you could need without choosing full plan features and prices. Overall: It was a great complement to our contact center for a specific campaign and client, really great as we are getting to used with Ring central.
Quality isn't up to par with pricing Pros: Better reliability than the competition Cons: Pricing especially for small businesses is overpriced Customer service is hard to get help
Good VoIP System Pros: Very easy to use and understand system. Cons: Sometimes has outages that can virtually shut down business.
Ease of being mobile in/out of the office Pros: RingCentral has enabled us to be mobile during the day and not having to sit by the phone all day. Cons: na
Replace Landlines ASAP! Pros: This is a great option to replace land line. I like that voice mails are sent to my email. i like that i can fax from it . I like that calls can be forwarded to my cell phone, this way i don't have to give my clients my cell number. its easy to conference with several people and to transfer calls. Cons: what i like least is that my current employer doesn't use this software yet. I am one of few remote workers and i have to use my cell.
Critical for remote work Pros: Was able to migrate my existing number easily and fax feature is easy to use. Cons: The migrate process was not clear when I migrated my US number to RingCentral Overall: It is critical to my business and is a low-cost option. It works when other systems do not.
Great Phone Service Company Pros: This product is extremely easy to use on a cell phone or computer. Cons: I do not have any cons at this point and time.
RingCentral for online meeting Pros: Competitive pricing as compared to other providers such as Cisco, GoToMeeting et al. Cons: User interface is not intuitive. Requires coaching for new users and some practice before they get use to the tool. Overall: Ok based on the price we paid but I would pay more and get a better service.
Ring Central usage as Office Manager Pros: Its easy to use and customer service is fantastic. Cons: Ive never had a problem using the application on mobile phone or online. I cannot thing of anything I dont like about it. Overall: all in all a great experience with the product and customer service
RingEX has a 4.2 star rating with 2,557 reviews.
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