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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Substance Abuse Counselor" Overall: I have had no problems with the app.Pros: I do not have to have two phones . I have to use the app from my personal phone. I am in compliance with my job while communicating. I can easily turn off my app when I m at home. I love all the features I have access to while at work. I can fax documents and communicate with my co-workers.Cons: I do not have any problems with this program.
"Identical to zoom " Pros: I like that it's basically the same as zoom do it's familiar to most of us.Cons: I don't get why it is its own thing? People have to download a separate software package.
"Functional business communications platform" Overall: It works pretty well. I have not used other professional business communications software.Pros: Works across all my devices. Reliable calling/meeting/messaging/faxing service. I like that I can send and receive faxes from the app. I like voice to text message recording.Cons: I think they've ironed it out. But for a long time There were 2-4 different apps for different things/legacy apps. And it took forever to figure out which one did what where. Very confusing. We also ... read more
"The rocah motel of phone systems" Overall: Buyer beware- they require a long contract and make it hard to cancel. I spent 45 minutes listening to very bad hold music while they did stuff like "look up your account" or "talk to my supervisor". When you try to cancel they send you to the "Retention" group that will try to upsell, ask questions a lot of questions and repeatedly put you on hold. Finally had to tell them "stop trying to upsell me and cancel this contract" in the midst of another set of questions. All in all an O... read more
"Great product, convenient and easy to use." Overall: Great!Pros: The features allowed are great. Allowing fir messages, chats, faxes, phone calls, meetings, etc.Cons: The voice connection in the afternoon is not always stable.
"Great VoIP Service" Overall: Overall, my experience with RingCentral is positive.Pros: I like its simplicity to use for phone calls, text, faxing, and even internal messaging. Also like that you can have both desktop and smartphone apps and use them interchangeable, i.e. switch a call from desktop to phone and vice versa.Cons: There are sometimes delays when connecting to a call.
"Ring Central" Pros: The software is easy to install and very helpful with communicating to other businesses.Cons: The software would be improved if captions were available.
"Great team helps all the way to setting up everything to fit your business" Pros: Great voip provider and great for customer service businessCons: Lags sometimes on the phone app where you don't receive calls but get only notifications of a missed call which is bad for business
"Administrator/ user comment" Overall: Very goodPros: I can easily set call forwarding to any other store or cell phone when the internet is down. When using the meeting function the audio and video streams are clear and clean. Training and help sections are very useful.Cons: Sometimes, depending on the search for help topic I need to plow through too many document to find what I need
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.