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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Unfortunately one of the better options out there" Overall: Our office uses VOIP soft phones, and RingCentral offers this service with all the features a business may want, at a competitive price. We complain about the bugs we experience with RingCentral service regularly, but ultimately there are limited options for VOIP soft phones with business ready feature set and RC seems to be top of the heap. I wouldn't necessarily recommend them (as we complain about them seemingly consistently,) but if you need this service they a... read more
"Helps us run our business in and out of the store " Pros: I love that it can ring away from the store and has an answering tree to make sure we can help our customers even if we aren't thereCons: I can't seem to switch from the two lines we have on the app so that I can see how many calls we are getting to each line. I have to log in and log out each time.
"Like it for general business phone use and faxes. " Overall: All in all, pretty good system but the glitches can be an annoyance.Pros: Ring central is great for general business phone use and faxes. Easily download it on your phone and be able to have calls go to your phone on the go.Cons: There will be times where it says you missed a call but you're phone never rang. Voicemails not showing up until a day later which is not good for business. They say they have a messaging feature which would be great, but it doesn't show ... read more
"Great Communication Tool" Pros: RingCentral is very easy to manage. I'm able to review my own calls as well as manage my teams calls. I like that we are able to text from the phone number we use and that we can use a desktop app, mobile app or phone to stay connected.Cons: The only think I don't like is that we cannot send group texts. Often clients group text us and we can't respond to everyone, just one number.
"We have been a RingCentral customer since last year." Overall: A simple phone system that just works.Pros: Their integration between systems (PC, mobile phone and desk unit) is great as it allows us to be in the office at all times no matter where we are.Cons: We really wish they had a General mailbox that all extensions would get a notification of a message on.
"Very useful with many options to customize." Pros: Once it is set up it works great. There are many functions. Call forwarding works great and can be set up to do it automatically. The electronic fax system is very useful.Cons: Tried to set up and change settings, such as call forwarding, it is very difficult to do. Also looking through the faxes could have a better interface and make it easier to find what is needed.
"Tried it but did not like it" Overall: I did not have a real benefit from using this phone system and I would recommend using others. It was not for me.Pros: You can port your existing number or create a vanity number or you can have a new number issued to you. You can customize greetings and voicemail greetingCons: Was too expensive and I would miss lots of calls because of this software. Customer service will make excuses.
"Great Tool For The Workplace" Overall: Easier communication but just hope you don't have any issues!Pros: The thing I like best about Ring Central is their messaging too called Glip. You can connect the two tools and it makes workplace communication very easy and streamlined.Cons: These guys have horrible customer service. Anytime I had issues with my Ring Central or Glip account, which was a lot, it was very difficult to fix the issues with their support team.
"Beyond VOIP service a whole business suite " Overall: I am able to have access to phone call's pretty much anywhere I go and if I am not near one of the numbers I have set up, I will be notified of message's and be able to check them from all my devices. With the glimp chat interface you can keep in text message contact with team members from your computer or cell phone and if someone does not have Ring Central it's not a problem for they can just download glimp and your in business.Pros: There are so many things that are p... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.