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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Ring Central Makes Office Calls a Breeze Pros: I love the flexibility with RingCentral. I downloaded the RingCentral app on my iPhone and set it up to send my calls both to my office phone and cell phone. This helps a lot for people who travel for work or are in/out of the office. RingCentral translates out voicemails in an email sent to you, so you can quickly read who they are and what they want. I also personally like that I can use my headphones on my iPhone while I'm in a phone conference so my hands are free to use my ... read more
Amazing, and usefull Pros: I loved loved loved that you can have a phone call from your office phone be forward to your cell phone. Additionally, I liked that you can dial the number on your ring central app to have it go to your phone. I also love that voice mail goes to your email. Cons: The ring central phones are a bit complicated to navigate and could use some serious simplifying.
Great VOI service Pros: We are able to make calls from anywhere at anytime. We utilize both the hard phone lines as well as make calls right from the computer. The ability to text, fax and make calls from one number is a great value. Cons: I really don't have any complaints about this software. It's been easy to use since day one and the price is affordable. Overall: Great experience from set up to usage. Having the ability to stay connected wherever we go is a critical need for our business.
Runs our office phone setup with no notable flaws Pros: I most like the fact that it's yet to stop working since we started with it. With past setups, the phone would go down constantly but so far RingCentral has worked flawlessly Cons: It could stand to be a little cheaper but that's the best issue I can come up with.
Ring Central Feedback Pros: RingCentral is easy to use and there are many features I like about the product ; You are able to text, fax, conference calls and more. Cons: There has been multiple instances of my RingCentral going out at work, a few times when the recipient of the call could not hear me on the other end and times when my faxed would fail. All had been adjusted and fixed, but this was a roadblock at times.
Unfortunately one of the better options out there Pros: Decent feature set for business users, including virtual assistant call routing and automatic call recording. Cons: Call recording can be finicky, and doesn't function consistently. There have been many times where calls get disconnected when transferring to another line, or call recordings aren't saved. Overall: Our office uses VOIP soft phones, and RingCentral offers this service with all the features a business may want, at a competitive price. We complain about the ... read more
Helps us run our business in and out of the store Pros: I love that it can ring away from the store and has an answering tree to make sure we can help our customers even if we aren’t there Cons: I can’t seem to switch from the two lines we have on the app so that I can see how many calls we are getting to each line. I have to log in and log out each time.
Like it for general business phone use and faxes. Pros: Ring central is great for general business phone use and faxes. Easily download it on your phone and be able to have calls go to your phone on the go. Cons: There will be times where it says you missed a call but you’re phone never rang. Voicemails not showing up until a day later which is not good for business. They say they have a messaging feature which would be great, but it doesn’t show in the app. Overall: All in all, pretty good system but the glitches can be an ... read more
Great Tool For The Workplace Pros: The thing I like best about Ring Central is their messaging too called Glip. You can connect the two tools and it makes workplace communication very easy and streamlined. Cons: These guys have horrible customer service. Anytime I had issues with my Ring Central or Glip account, which was a lot, it was very difficult to fix the issues with their support team. Overall: Easier communication but just hope you don't have any issues!
RingEX has a 4.2 star rating with 2,519 reviews.
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