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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Average" Pros: Having the phone over the internet gives you more freedom in what you can do with a desk phone. we often had time when our land lines would go down, and didn't have an issue with this system.Cons: It was a lot to learn because there were so many options. things could very easily get twisted around.
"I have had a good experience with RingCentral, but make sure your system is powerful enough" Pros: The RingCentral Office suite has some great products which really integrate well with each other. I host daily meetings with the RingCentral Meetings app and quality is usually good. I also do a lot of cold calling from the soft phone and have the phone integrated with our Salesforce CRM, which makes logging calls very easy. The RingCentral messaging app (Glip) is one of my favorite parts of the suite of products. Great for co... read more
"We use Ring Central GLip for our internal office chat needs" Overall: It is super easy to use and figure out from an end user's standpoint.Pros: It is super easy to use and offers a place to keep links, files, and calendars all in one place. It is easy to maintain and use.Cons: Setting up users is a little clunky. You have to invite them as an admin and then add them to your team or company.
"Delightfully Perfect" Pros: The Automatic Call Recording feature of Ring Central works exactly as you would expect and hope, recording all calls without the user having to lift a finger. The implementation is also very easy, and the integration with the main Ring Central platform is flawless.Cons: The only frustrating aspect of the system is that it is not possible to disable the call recording notification for internal calls without disabling it for external calls too. This is not an issue though, and you soon get used to ... read more
"Relatively easy to use product." Pros: I like that this software can be linked to your cell phone so you can receive calls anywhere you go.Cons: Not the easiest to use. If you miss a voicemail and don't have the app you must log in on their website to check voicemail messages.
"Great for Business Use" Pros: I love that everything is integrated in one system. You can call, text, and fax all in one place. You can also download the app for your desktop and have access directly on your computer and access it on your phone if needed.Cons: As with any telephone software, connectivity can be an issue. It's frustrating when the notifications are late or things aren't showing up on the desktop app.
"It works pretty well." Pros: It is easy to add a phone and an extension for people in the office. Each phone has a direct number and an extension on the main line. You can pick which is shown on the caller ID. You have pretty strict control over when you accept calls, what happens when someone calls after hours (ring to voicemail, straight to voicemail, just ring...), where the phone rings (computer, mobile device, phone, forwarded to another phone) and how many times it will ring at each location and if it is sequential or... read more
"Great Virtual Office for Small Business Owner!!" Pros: I love how easy it is to use and the great features. It's easy to add users, transfer calls and check voicemail. I also love the caller ID feature and being able to receive calls as if I'm in the office.Cons: The only issue I've had so far is sometimes I experience the software running slow. This can be frustrating during a very busy time when making phone calls is crucial.
"Ring Central was our VOIP phone system for several years" Pros: It is an easy to use and set up phone system. We had multiple staff in multiple locations and RingCentral made it easy to do this.Cons: The softphone feature isn't the best. Also, at the time we used it there wasn't a good Softphone for Mac OSX
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.