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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Ring Central Software has been a great help with our business" Overall: The benefits of having a phone service provider to keep in contact with our customers, each employee has their own extension, voicemails, recorded messages, and more.Pros: With Ring Central, we have one central cloud-based software that keeps us in contact with our customers and vice versa. Each of our employees has their own extension and lets the system know that when they are available to accept calls.Cons: A couple of times the software has gone dow... read more
"Love this program ... easy to use" Pros: Easy for all users to use and has a correlation to email that is seamless. Keeps our office well organized.Cons: I would like to be able to set up separate departments with extensions within them. Either I cant or don't know how.
"Best Business UCaaS" Overall: Great quality VoIP platform. Completely unifies all of our communications.Pros: Fully featured, works out of the box, simple easy to use interface, works with any SIP based hardware.Cons: The only con I have foudn so far is it doesn't work with video end points which might be deal breaker for some. There work around is to use there meeting software which I believe is powered by goto meeting. There meeting software is a nice included feature but not a replacement for 2 video end points.
"Ring Central is Fantastic" Pros: Having utilized RingCentral while performing work as an independent contractor in the oil fields, I can truly say this is the best there is out there! Easy to use, exceptionally straightforward.Cons: There is not a single thing that I can say in a negative light about this software. We are beyond pleased and recommend it 100%!
"It gets the job done" Pros: It's easy to use and its easy to learn as well. Our office used it for a while. It does what it's supposed to.Cons: It was glitchy in the past and less cost effective than some other options... which is why our office no longer uses it.
"Easy to use and loaded with a lot of features!" Pros: The system is super easy to manage, You can create unlimited extensions, manage your automatic messages, send/receive faxes, send/receive voice messages and sms, and much more!Cons: In order to be able to send sms from every extension or receive direct calls, you need to have a dedicated phone number and the price for each number tend to be pretty high.
"This is an excellent cloud based phone solution." Overall: Excellent cloud based VOIP service.Pros: I like being able to use it across any device be it my desk top, laptop, tablet or whatever. I also like that my voicemails will go to my email. That is very helpful to me. Their customer support is extremely helpful. I have always dreaded calling any companies customer service except this one.Cons: The only downside is that with it being cloud based if your internet is down or bad then your phone service will be as well but ... read more
"my experience with ring central is great and very convenient" Overall: my clients can easily get in touch with me thru call and can also send me filesPros: what I like the most with ring central is that it has many use, i can call the clients, they can send me their documents thru fax i can record the callCons: what I like the least with this soft ware is that my session always expired, its pretty tiring logging in and out of it.
"Good enterprise VOIp communications solution" Overall: recommend as a virtual voip solution.Pros: the product has a very good smartphone app to make/ receive calls. the features are very good allows for setting custom call workflows and assignments. Since migrating from Vonage we have not had many issues with the service.Cons: The overall migration process from one provider to the other can be improved, it took us almost 1 week to get setup. Similarly the app is not the best solution to replace a hand held telephone, some f... read more
RingEX has a 4.5 star rating with 2,386 reviews.
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