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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Best Business UCaaS Pros: Fully featured, works out of the box, simple easy to use interface, works with any SIP based hardware. Cons: The only con I have foudn so far is it doesn't work with video end points which might be deal breaker for some. There work around is to use there meeting software which I believe is powered by goto meeting. There meeting software is a nice included feature but not a replacement for 2 video end points. Overall: Great quality VoIP platform. Completely unifies all of our communications.
Ring Central is Fantastic Pros: Having utilized RingCentral while performing work as an independent contractor in the oil fields, I can truly say this is the best there is out there! Easy to use, exceptionally straightforward. Cons: There is not a single thing that I can say in a negative light about this software. We are beyond pleased and recommend it 100%!
It gets the job done Pros: It's easy to use and its easy to learn as well. Our office used it for a while. It does what it's supposed to. Cons: It was glitchy in the past and less cost effective than some other options... which is why our office no longer uses it.
This is an excellent cloud based phone solution. Pros: I like being able to use it across any device be it my desk top, laptop, tablet or whatever. I also like that my voicemails will go to my email. That is very helpful to me. Their customer support is extremely helpful. I have always dreaded calling any companies customer service except this one. Cons: The only downside is that with it being cloud based if your internet is down or bad then your phone service will be as well but you are going to have this issue with any clo... read more
Easy to use and loaded with a lot of features! Pros: The system is super easy to manage, You can create unlimited extensions, manage your automatic messages, send/receive faxes, send/receive voice messages and sms, and much more! Cons: In order to be able to send sms from every extension or receive direct calls, you need to have a dedicated phone number and the price for each number tend to be pretty high.
Good enterprise VOIp communications solution Pros: the product has a very good smartphone app to make/ receive calls. the features are very good allows for setting custom call workflows and assignments. Since migrating from Vonage we have not had many issues with the service. Cons: The overall migration process from one provider to the other can be improved, it took us almost 1 week to get setup. Similarly the app is not the best solution to replace a hand held telephone, some flexible options need to be available to make Ri... read more
my experience with ring central is great and very convenient Pros: what I like the most with ring central is that it has many use, i can call the clients, they can send me their documents thru fax i can record the call Cons: what I like the least with this soft ware is that my session always expired, its pretty tiring logging in and out of it. Overall: my clients can easily get in touch with me thru call and can also send me files
Very Good Service Pros: I like the ability to install in the Desktop App, Cellphone and even on my tablet. The fax feature is very simple, its just the number@rcfax.com, other service use very long fax email in order to send by email, you can print directly to fax, or fax from Desktop App. I can send Pictures from the Desktop App and from Mobile App, this is very useful for my work. They had a promotion for a fee Headset and they delivered. I have used the service for a couple of years already and experienced only one downti... read more
Postive, ring central works great for our Business Pros: Easy to setup phones, the soft phone is awesome I use it all the time. I like getting ym voicemail in email. Simple cloud managed solution. If you have solid internet the call quality is very good. Cons: Some times administration can be a little confusing. Usually it is decent though. It is cloud based, when amazon had an outage last month, the phones were down for a bit.
RingEX has a 4.2 star rating with 2,519 reviews.
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