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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Relatively easy to use product. Pros: I like that this software can be linked to your cell phone so you can receive calls anywhere you go. Cons: Not the easiest to use. If you miss a voicemail and don't have the app you must log in on their website to check voicemail messages.
Great Virtual Office for Small Business Owner!! Pros: I love how easy it is to use and the great features. It's easy to add users, transfer calls and check voicemail. I also love the caller ID feature and being able to receive calls as if I'm in the office. Cons: The only issue I've had so far is sometimes I experience the software running slow. This can be frustrating during a very busy time when making phone calls is crucial.
It works pretty well. Pros: It is easy to add a phone and an extension for people in the office. Each phone has a direct number and an extension on the main line. You can pick which is shown on the caller ID. You have pretty strict control over when you accept calls, what happens when someone calls after hours (ring to voicemail, straight to voicemail, just ring...), where the phone rings (computer, mobile device, phone, forwarded to another phone) and how many times it will ring at each location and if it is sequential or a... read more
Ring Central was our VOIP phone system for several years Pros: It is an easy to use and set up phone system. We had multiple staff in multiple locations and RingCentral made it easy to do this. Cons: The softphone feature isn't the best. Also, at the time we used it there wasn't a good Softphone for Mac OSX
RingCentral Rings Our Bell! For a Price. Pros: The softphone app performs well and is easy to use. The softphone app can be installed on multiple computers allowing you to have, for example, one copy installed on your desktop and one copy installed on your laptop. This means that I can leave my desk and take my laptop with me and still be able to answer my phone. The softphone integrates with Outlook, so I don't have to duplicate all my contacts into another piece of software. This saves so much time and makes life so much ... read more
I utilized RingCentral for all my calls in the office and remotely for a customer service position. Pros: I appreciated that RingCentral is utilized through my laptop, via my cell phone, and translated into voicemails via email and more. When I received a call on my laptop, the navigation through RingCentral made it easy to transfer calls, create a conference call, and track the numbers I received calls from. On top of that, RingCentral integrated with the Zoho CRM and allowed me to make calls through the CRM, logging my cal... read more
Great mid level office phone system for the price. Pros: I like the flexibility of changing your location along with your desk phone. Also the conference options Cons: stability can be hit or miss at times depending on ones internet connection. Would love easier ways to do call routing other then logging into your account portal
Ring Central Software has been a great help with our business Pros: With Ring Central, we have one central cloud-based software that keeps us in contact with our customers and vice versa. Each of our employees has their own extension and lets the system know that when they are available to accept calls. Cons: A couple of times the software has gone down and we had to spend a couple of hours without communicating or responding with our customers. Overall: The benefits of having a phone service provider to keep in contact with... read more
Love this program ... easy to use Pros: Easy for all users to use and has a correlation to email that is seamless. Keeps our office well organized. Cons: I would like to be able to set up separate departments with extensions within them. Either I cant or don't know how.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.