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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Highly Customizable VOIP System Overall: Being highly customizable with many features, there is a bit of a learning curve, which is why I gave "ease of use" only 3 stars. Once you get the hang of it, though, it's well worth the complexity. The web conferencing is a great feature. My only other criticism is that the mobile apps have not been reliable.
Love the mobility! Overall: We originally purchased Ring Central because our team preferred to use their mobile phones vs desk phones for calls (we never use the softphones). This was very attractive to us and it is still benefiting how our team works. At first, we had some issues with the app quality. We would drop calls or weren't sure if calls were dead air or a customer we couldn't hear. We worked with their support but I am not sure if this was a combination of the app and our network signals around the office over wifi... read more
Great Value - Functionality, Price Sensitive, Customer Support Pros: The combination of the software and good customer service is what keeps the service valuable to the end user. Cons: Sometimes: (1) Not enough service techs to help, or (2) You get a service tech with an attitude - looking to get off the call ASAP! Overall: I started out with the Ring Central service about two years ago. I am a small business, and as my operations change, Ring Central has helped me to adapt the service to my needs.
Ring Central 5 star Overall: Ring Central has been a very good choice for our company. Easy to use and very good quality. I would recommend them to other companies.
Very good value with reasonable pricing Overall: I only use the fax options. I do not use any of the telephone options. I've used the fax option for a number of years now.
Great Fax Service , Overall: I only have Ring Central Fax service. I love the it works every time. Best thing is I don't have to have a phone line anymore. Thank you!
easy to use Overall: I don't really have to think about it - I just use it. Everything is intuitive and I can usually figure it out myself.
Improved Tremendously Pros: The website interface! So easy! Cons: The VoIP connection is sometimes very bad. We do use a lot of bandwidth in our office though. Overall: Last year at this time I was searching for a new telephony company because our office was done with RingCentral. A year later things have really turned around! The service is good and the features are great - I especially like how our employees, wherever they are in the world, can retrieve their messages through the website! As the office admin I feel in cont... read more
ring central is the best online call center Overall: I use ring central for almost 3 years, with their virtual fax and the 1-800 number I have. They are never down and I never have to deal with any uses what so ever!
RingEX has a 4.2 star rating with 2,519 reviews.
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