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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"A must have for anyone who deals in insurance or financial services" Overall: I started using the call recording to make sure that my employees were taking care of my customers and also to document conversations with customers.Pros: Works with no effort if you use the automatic call recordingCons: You have to make sure that it's turned in for all extensions.
"Best Bang for your buck..!" Overall: I have used Ring Central for years and I have Never had a single issue with Features or Functionality. I love my Ring Central...!Pros: All Features are simple you use and my service has always been reliable.Cons: It's not free but it works excellent...!
"Phone System" Overall: The system is easy to use and assign phones and ext to various users. There are many features you can use for call recording, IVR and call logs.Pros: the reporting and ease of useCons: the customer support is difficult to navigate
"Ring Central 5 star" Overall: Ring Central has been a very good choice for our company. Easy to use and very good quality. I would recommend them to other companies.
"Love the mobility!" Overall: We originally purchased Ring Central because our team preferred to use their mobile phones vs desk phones for calls (we never use the softphones). This was very attractive to us and it is still benefiting how our team works. At first, we had some issues with the app quality. We would drop calls or weren't sure if calls were dead air or a customer we couldn't hear. We worked with their support but I am not sure if this was a combination of the app and our network signals around the office over wi... read more
"Highly Customizable VOIP System" Overall: Being highly customizable with many features, there is a bit of a learning curve, which is why I gave "ease of use" only 3 stars. Once you get the hang of it, though, it's well worth the complexity. The web conferencing is a great feature. My only other criticism is that the mobile apps have not been reliable.
"Great Fax Service , " Overall: I only have Ring Central Fax service. I love the it works every time. Best thing is I don't have to have a phone line anymore. Thank you!
"Great Value - Functionality, Price Sensitive, Customer Support" Overall: I started out with the Ring Central service about two years ago. I am a small business, and as my operations change, Ring Central has helped me to adapt the service to my needs.Pros: The combination of the software and good customer service is what keeps the service valuable to the end user.Cons: Sometimes: (1) Not enough service techs to help, or (2) You get a service tech with an attitude - looking to get off the call ASAP!
"Very good value with reasonable pricing" Overall: I only use the fax options. I do not use any of the telephone options. I've used the fax option for a number of years now.
RingEX has a 4.5 star rating with 2,386 reviews.
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