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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Have used for several years Pros: Ease of use. Cons: Have had minimal problems. Maybe 2x in 5 years. Overall: I have never had a problem getting support when there is a glitch. I love that I can "prove" that something was fixed when dealing with insurance companies because all of my faxes are right there.
Great product Overall: Easy to navigate the system. Set up was simple. A lot of options and settings to customize to what you want. great customer service for any questions or concerns!
RingCentral great to work with. Overall: The young man worked very hard to get my problems solved. Turned out there were two things wrong. One in RingCentral(I had too many emails) and one with my server. All is fixed and I am getting my faxes now.
Awesome Program Overall: RingCentral is so easy to use. We've never had an issue & it integrates with Outlook. I just wish that the fax coversheets could be customized.
Exactly what we needed. Overall: We only have the fax functionality. It has been exactly what our company needed. We can obtain our faxes from anywhere and send out has never been a problem. We highly recommend this program.
RingCentral Auto Call Recording review Pros: Began using RingCentral on June 3rd this year. Overall experience has been good. Enjoy being able to access anywhere from my computer or cell phone. I do wish the call log could have more than 20 calls per page. I am in charge of auditing phone calls of a call centre and sometimes have to scroll several pages before I find a lengthy call I want to listen to.
Easy phone system Overall: Phones always work great, if there is ever an issue the customer support team is efficient at answering questions and finding a solution.
Work OK for a while - Eventually had to switch to Grasshopper Pros: It has all the basics Cons: Sometimes not easy to do basic tasks like change answering message Overall: Our small real estate office used this for over a year. The call forwarding and basic functions worked well. I could even make outbound calls from my cell phone which was nice. However, we grew tired of the difficulty we had with what should be a simple task. For example, changing the answering machine message for holiday hours. We would call support and ... read more
Used it for years, excellent phone system with easy maintenance Overall: This software is great. I love when software lives in the cloud like this. This stuff is fairly easy to set up, and we rarely need to log in for anything. I love how easy the app is to use and make calls. This is the perfect solution for freelancers who want the flexibility and power of a full fledged system.
RingEX has a 4.2 star rating with 2,519 reviews.
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