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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Support your small business without breaking the bank! Pros: Ease of use - Direct your office calls to your cell easily. Custom voicemail and even outgoing fax! Overall: Ringcentral enables IVR and transfer abilities from your small office with custom voicemail and mobile phone integration options including a 2nd # and sms are available. Department specific codes are able to be used.
Ideal start Overall: First time I've dealt with RingCentral Office and the support was excellent. Great start.
I have a very simple need. A toll free number that always rings in to my cell phone. Overall: RingCentral Office provides an answer for my business' rather simple needs. A toll free line that is always forwarded to my cell phone and a way to distinguish incoming calls from the tool free number from incoming calls to my cell number. I do not have a need for the high level of capabilities the system offers but occasionally I have a problem I can't figure out. The representatives have been able to quickly understand what my pro... read more
Simply awesome !! Overall: It was a good experience. the assistance was damn good & I appreciate the way, you deal your Cx. I was searching the score of 100 around but unfortunately your system contains 10 marks to rate. specially the voice & quality of assistance of that lady was awesome.
Useful reporting data, easy to operate, Overall: I enjoy being able to make such immediate changes in our call queues and having access to such useful data. As a call center manager, this reporting data has helped me create metrics to measure our success and set goals that have enhanced our service experience - thus, improving the relationship with our Customers. The only problem I've had was the removal of my ability to export a certain view in the reports section with the updates made to the design of the admin interface. ... read more
Best thing since sliced bread! Overall: I love RingCentral Office! I tell anyone I can.
Use this on a daily basis, never a problem. Overall: Keep doing what you're doing. 5 Star customer service all the way! Very happy customer here.
Great service experience Overall: Rep was very knowledgeable, professional and courteous. The setup work was involved and required multiple steps through multiple menus. Rep did a great job of walking me through them via our chat session. His responses were quick and easy to follow. Great service experience. Thank you.
Top Notch Product and Top Notch Customer Service! Overall: My technical support representative was excellent. She had a great attitude. She spent time with me and was helpful in explaining the steps we were taking to check my device. I'm not very technically proficient so I found this very helpful. Once we realized the device I was sent was likely defective she immediately ordered another one and had it shipped over night. Great support experience and RingCentral needs more just exactly like her. Thank you!
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.