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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Use this on a daily basis, never a problem." Overall: Keep doing what you're doing. 5 Star customer service all the way! Very happy customer here.
"Great service experience" Overall: Rep was very knowledgeable, professional and courteous. The setup work was involved and required multiple steps through multiple menus. Rep did a great job of walking me through them via our chat session. His responses were quick and easy to follow. Great service experience. Thank you.
"Wonderful!" Overall: The RingCentral Office team member was extremely kind and helpful! He was very professional and respectful! He did whatever it took to help resolve the problem we were having! I am super satisfied!
"Top Notch Product and Top Notch Customer Service!" Overall: My technical support representative was excellent. She had a great attitude. She spent time with me and was helpful in explaining the steps we were taking to check my device. I'm not very technically proficient so I found this very helpful. Once we realized the device I was sent was likely defective she immediately ordered another one and had it shipped over night. Great support experience and RingCentral needs more just exactly like her. Thank you!
"Been a RingCentral Office customer for years - love the product and service!" Overall: I procrastinated for weeks before calling in to fix my phone. It had an issue that wasn't so bad I couldn't use it and I just kept putting it off. When I finally called in to get assistance it was super easy - next time I won't wait weeks before I call to resolve my issue. :-) Customer service is great! I am very glad I switched to RingCentral Office, not only do I get better service but for a better price!
"Knowledgeable, Proactive Support" Overall: My support representative was very polite and responsive, he seemed to care if my questions were answered and if I was getting what I needed out of my RC account, he also took the time to find me a solution that worked with my account but still met my needs.
"Great overall busines communication system" Overall: RingCentral Office is wonderful for a small business. I love that I don't even have to have a phone. Just my computer. Also love the RingCentral Meetings. I use it to create training videos for my team. They keep adding features, which is awesome!
"Good for a small business and better than a landline system" Overall: We work in a virtual team environment and this tool makes it easier for customers to contact us regardless of where we are. Its affordable and pretty easy to use. Their international dial-in numbers don't always work so we get a bit frustrated with that and call quality for international isn't always the best, but it is way more affordable than an international call.
"This issue was resolved perfectly and timely. You did great, thanks!" Overall: This issue was resolved perfectly and timely. You did great, thanks!
RingEX has a 4.5 star rating with 2,386 reviews.
RingEX is closed now. It will open tomorrow at 9:00 a.m.