This profile has been claimed by the business owner or representative.
RingEX
About this business
Useful reporting data, easy to operate, Overall: I enjoy being able to make such immediate changes in our call queues and having access to such useful data. As a call center manager, this reporting data has helped me create metrics to measure our success and set goals that have enhanced our service experience - thus, improving the relationship with our Customers. The only problem I've had was the removal of my ability to export a certain view in the reports section with the updates made to the design of the admin interface. ... read more
Best thing since sliced bread! Overall: I love RingCentral Office! I tell anyone I can.
Use this on a daily basis, never a problem. Overall: Keep doing what you're doing. 5 Star customer service all the way! Very happy customer here.
Great service experience Overall: Rep was very knowledgeable, professional and courteous. The setup work was involved and required multiple steps through multiple menus. Rep did a great job of walking me through them via our chat session. His responses were quick and easy to follow. Great service experience. Thank you.
Top Notch Product and Top Notch Customer Service! Overall: My technical support representative was excellent. She had a great attitude. She spent time with me and was helpful in explaining the steps we were taking to check my device. I'm not very technically proficient so I found this very helpful. Once we realized the device I was sent was likely defective she immediately ordered another one and had it shipped over night. Great support experience and RingCentral needs more just exactly like her. Thank you!
Wonderful! Overall: The RingCentral Office team member was extremely kind and helpful! He was very professional and respectful! He did whatever it took to help resolve the problem we were having! I am super satisfied!
Been a RingCentral Office customer for years - love the product and service! Overall: I procrastinated for weeks before calling in to fix my phone. It had an issue that wasn't so bad I couldn't use it and I just kept putting it off. When I finally called in to get assistance it was super easy - next time I won't wait weeks before I call to resolve my issue. :-) Customer service is great! I am very glad I switched to RingCentral Office, not only do I get better service but for a better price!
Knowledgeable, Proactive Support Overall: My support representative was very polite and responsive, he seemed to care if my questions were answered and if I was getting what I needed out of my RC account, he also took the time to find me a solution that worked with my account but still met my needs.
Great overall busines communication system Overall: RingCentral Office is wonderful for a small business. I love that I don't even have to have a phone. Just my computer. Also love the RingCentral Meetings. I use it to create training videos for my team. They keep adding features, which is awesome!
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,576 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.