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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Where did you find these employees? Overall: Can you clone the reps? Their patience and courtesy is phenomenal. Many of the reps I have dealt with in off-shore locations have a language barrier, not so with RingCentral's reps. I like the persistence of the employees following up to make sure client is satisfied and it is acceptable to close a ticket. The only con is the words used to search for help. The terms used today for technology are not common to many baby-boomers. So when searching we may sound like we are searchin... read more
The Best Voip Phone Service on the Market Overall: It's always a pleasure calling the folks at RingCentral when I need some quick tech support assistance. Initial set-up can be a bit tricky, but RingCentral is on the case. They are very thorough and have even followed up a few days later (on more than one occasion) to be sure everything is performing smoothly. I'm very impressed - it's awesome to know confident help is just a phone call away. Great service!
Ring Central came through. Overall: Great job. Thank you.
Helpful and patient Support Staff Overall: Support representative was very patient with the fact that nothing worked at first (including the original attempt to access computer). He was quick to find alternate solution to get things up and running. Very efficient, which is helpful when customers (on my end) are waiting on phone being back up. Thanks!
RING CENTRAL VERY HELPFUL STAFF Overall: THE REPRESENTATIVE WAS VERY PATIENT AND HELPFUL. MUCH APPRECIATED.!!!
Customer Review 10/2/2014 Overall: Tech Support is very patient, helpful, and knowledgable.
Thanks Overall: You did a great job thank you
Great support staff Overall: Rep was extremely helpful. Very pleased with support we have received thus far
Great customer service Overall: The rep who helped me out with the case was VERY helpful and she took the time to help me out with the issues my company was experiencing. She did a WONDERFUL JOB!!!!!!!!!!!!!!
RingEX has a 4.2 star rating with 2,519 reviews.
RingEX is closed now. It will open tomorrow at 9:00 a.m.