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Good for a small business and better than a landline system Overall: We work in a virtual team environment and this tool makes it easier for customers to contact us regardless of where we are. Its affordable and pretty easy to use. Their international dial-in numbers don't always work so we get a bit frustrated with that and call quality for international isn't always the best, but it is way more affordable than an international call.
This issue was resolved perfectly and timely. You did great, thanks! Overall: This issue was resolved perfectly and timely. You did great, thanks!
Great Service, Great Product Overall: I was on the road when a problem developed. It was GREAT to be able to call and have the problem resolved instead of having to be in the office and at the phone/PC. You folks are the best!
Thank you for your feedback. Overall: Keep up the great work!
Good customer service Overall: Good service! Responding very quickly with my request.
Where did you find these employees? Overall: Can you clone the reps? Their patience and courtesy is phenomenal. Many of the reps I have dealt with in off-shore locations have a language barrier, not so with RingCentral's reps. I like the persistence of the employees following up to make sure client is satisfied and it is acceptable to close a ticket. The only con is the words used to search for help. The terms used today for technology are not common to many baby-boomers. So when searching we may sound like we are searchin... read more
The Best Voip Phone Service on the Market Overall: It's always a pleasure calling the folks at RingCentral when I need some quick tech support assistance. Initial set-up can be a bit tricky, but RingCentral is on the case. They are very thorough and have even followed up a few days later (on more than one occasion) to be sure everything is performing smoothly. I'm very impressed - it's awesome to know confident help is just a phone call away. Great service!
Ring Central came through. Overall: Great job. Thank you.
Helpful and patient Support Staff Overall: Support representative was very patient with the fact that nothing worked at first (including the original attempt to access computer). He was quick to find alternate solution to get things up and running. Very efficient, which is helpful when customers (on my end) are waiting on phone being back up. Thanks!
RingEX has a 4.2 star rating with 2,576 reviews.
RingEX is closed now. It will open at 9:00 a.m.