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Road Runner Sports
- Shoe Stores
- Kent, WA
About this business
Location details
Station, 444 Ramsay Way, Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
every one with the ******** location has been great. The VIP program has been great. I was charged the initial charge of $19.95 for first year. I was not refunded to my account as told but instead was issued as a credit which I applied to the new shoes I purchased. I recently had to return a previous shoes within the 90 days exchange and had a great experience to be able to select other shoes that were much more suited to my feet better. The only issue I have was I was not able to get the new shoes sent to my PO Box. Instead... read more
**** was AMAZING fitting my big feet today for running shoes! ****************** Thx ****, smart guy!
I see that others have complained about being charged a $39.99 annual membership fee without realizing there was a charge, and not being notified of the charge. This happened to me as well when I noticed a charge on my credit card posted at 4 a.m. yesterday morning. My last purchase was some five months ago, the only one in the last two years, though as I was told when I called them, I had been their customer for 27 years, buying about one pair of shoes a year. When I called and asked that my membership be cancelled (telling... read more
I was a Platinum member of Road Runner Sports for several years because I genuinely believed in this company. Unfortunately, over time I watched the value of the membership steadily decline while prices continued to increase. The benefits that once made Road Runner Sports stand out have gradually disappeared, which is why I cancelled my Platinum membership today.Road Runner Sports promotes itself as a family-owned business that puts customers first, but my experience has been the exact opposite. Instead of investing in custo... read more
THIS COMPANY IS FRAUDULENT! I purchased a pair of shoes a year ago and did not sign up for anything. I did not provide my phone number, address, or email, yet I received a $99.99 charge over a year later on the credit card I used to purchase the shoes. When I called the company, they couldn't find any account linked to my name. The representative I spoke with informed me that it's not uncommon for store salespeople to sign customers up without their consent. After researching this, I've found lawsuits in ********** regarding... read more
Road Runner Sports has reactivated a membership that was cancelled years ago without my permission, and refuses to stop emailing me, which is in violation of the law. Companies are supposed to honour your request to unsubscribe.I've unsubscribed multiple times, not to mention the blatant fraud by reactivating a membership without my consent or awareness.
Bought some insoles that were recommended by a friend for my planter faciits they were. Very expensive but worked okay but not for the price. I later found a local shop that had some that felt amazing and were about half the price . Apparently whole signing up I somehow unknowingly signed up for a vip service at ***** pr year for what? I was billed in November and just caught the charge on January. So I contacted customer service which responded via a chat box in a quick timely manner . When I explained I never knowingly sig... read more
Ordered a month in advance for a new release shoe. Received an email on release date saying they are out of the shoe and new shipment date would be 2 weeks out. Unacceptable. Plus the shoes are $180.
We have purchased shoes at Road Runner sports in ******* and have been pleased with their service and products. Our last purchase in the store was a year ago; we have never purchased anything online from Road Runner Sports. Our bank alerted us this month to an unauthorized charge and my debit card was shut down. The following week another charge was made to my husband's debit card for a membership that we have never signed up for. I've read that Road Runner Sports has "settled" a class action lawsuit for this illegal practic... read more
Frequently asked questions about Road Runner Sports
How is Road Runner Sports rated?
Road Runner Sports has a 4.3 star rating with 1,374 reviews.
When is Road Runner Sports open?
Road Runner Sports is open now. It will close at 7:00 p.m.