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Road Runner Sports
- Shoe Stores
- Kent, WA
About this business
Location details
Station, 444 Ramsay Way, Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Bought some insoles that were recommended by a friend for my planter faciits they were. Very expensive but worked okay but not for the price. I later found a local shop that had some that felt amazing and were about half the price . Apparently whole signing up I somehow unknowingly signed up for a vip service at ***** pr year for what? I was billed in November and just caught the charge on January. So I contacted customer service which responded via a chat box in a quick timely manner . When I explained I never knowingly sig... read more
Ordered a month in advance for a new release shoe. Received an email on release date saying they are out of the shoe and new shipment date would be 2 weeks out. Unacceptable. Plus the shoes are $180.
We have purchased shoes at Road Runner sports in ******* and have been pleased with their service and products. Our last purchase in the store was a year ago; we have never purchased anything online from Road Runner Sports. Our bank alerted us this month to an unauthorized charge and my debit card was shut down. The following week another charge was made to my husband's debit card for a membership that we have never signed up for. I've read that Road Runner Sports has "settled" a class action lawsuit for this illegal practic... read more
Website claims to have 90 day fit guarantee easy returns. They do not clearly state that online returns cost a fee. Its hidden in the small print and you dont see the amount until you actually start the return. It feels very deceptive. Called and talked to customer service *** and they were not helpful. Sent an email and got an automated AI response.
They are such scammers! I bought a pair of shoes from them but then a year later they charge my cc an annual membership. I disputed my case but my bank sided with the merchant. I do NOT have a membership with them nor ever signed up with an email. They just charged what ever cc was on file.
I was signed up for a recurring charge - a "VIP membership" - 3 years ago at the point of sale without my knowledge. After seeing the charge on a recent statement I called to dispute. They refused to refund the charges, even after I made it clear I had been signed up for this service w/o my knowledge.This as at the ** PDX location, on or around Aug 2023.
I was improperly charged for a membership renewal that I had already paid for. In addition, I was overcharged for sneakers and received the incorrect pair. A manager acknowledged this was a company error and upgraded me to VIP status, yet my card was kept on file without my consent. When I contacted customer service, the associate rudely just cancelled my membership that I paid for and told me I forfeited $75.00 credit from my last visits! I sent multiple emails to the company and executive leadership went unanswered. I am r... read more
Road Runner Sports Is running a scam they have fraudulently charged my credit card. They have not let me use promised rewards cash. Don't buy anything from these thieves. Their VIP rewards program is a complete con.
I received an email that I was being charged ***** for a VIP membership in November 29, 2024 and just caught it for November 29, 2025 When I go to my account, it states that I am not a VIP member, going to file a claim.
Frequently asked questions about Road Runner Sports
How is Road Runner Sports rated?
Road Runner Sports has a 4.3 star rating with 1,416 reviews.
When is Road Runner Sports open?
Road Runner Sports is closed now. It will open at 10:00 a.m.