This profile has been claimed by the business owner or representative.
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They promptly replied to our inquiries. Customer service is commendable. They installed our system in a timely manner.
I found Solar Optimum through EnergySage and was pleasantly surprised with their combination of technical expertise as well as being customer friendly and willing to help. I worked with Mason Brown to get my system defined, and was very happy with his expertise, recommendations, and patience throughout the process - many thanks, Mason!
Under the pressure of getting into NEM 2.0 and getting quotes from multiple providers, Solar Optimum came out on top not only because of their competitive pricing but also with their whole customer service experience. Mason, in particular, was very patient and informative throughout the whole process. He didn't pressure me into buying anything and wanted me to have the best system for my needs. He discussed the pros and cons of the different panels and even responded to my emails in a timely matter even when he was getting a... read more
I would like to extend my sincerest thanks to all the employees at Solar Optimum for all your support and patience during what was undoubtedly one of the busiest times to be ordering solar given the NEM 2.0 deadline. There was much that had to be done in a short time frame to get everything filed and approved through SCE to be able to qualify for NEM 2.0 status. And you did it!! I remember calling quite often with various technical questions along with checking on the status of my application. Each and every time I called, e... read more
I heared about Solar Optimum from my friends. I am glad that I selected them for my solar syatem. From the very beginning consultation to contract, then to all the following steps, every step is good. Mason Brown, the gentelman who helped me with the contract at the beginning, has been extrememly helpful throughout the process. My solar was installed fast and also passed city inspection easily. Although I am still waiting for my interconnection and PTO results, I believe everything will go smooth. Cannot wait to turn on Sola... read more
Very good interactions with people in sales, site survey, and program management. Clear explanations of cost and several options before signing the contract; good discussion of the overall scope. Excellent communications throughout the project. The replaced roof looks great and held well through the first major rains. The installations of solar panes including the auxiliary equipment and the service panel went smoothly. City and PG&E inspections were passed without any need for changes. We were always informed about the next... read more
We received several quotes through Energy Sage and Solar Optimum seemed to offer the best system for the best price. We went with Solar Optimum and the whole experience was positive. They quoted a price, told us when the system would be installed, and said how much electricity it would generate. The system was installed on the day they said it would, the final price was what was quoted, and the electricity is more than enough to cover all of our needs. We are very happy with the service Solar Optimum provided us and we highl... read more
Seamless service throughout.
The whole process from start to completion was handled very well by the Solar Optimum team. All the customer service reps and technical staff/installers were very professional and knowledgeable and there was hardly any hiccups in the installation + city permit/inspection approval. Solar Optimum costs were also very competitive for a high quality panel/inverter combo. Special thanks to Gabriel Alvarez who was the Energy Sage consultant and got the process started and patiently answered all my questions.
Roll up has a 4.7 star rating with 2,601 reviews.
Roll up is closed now. It will open tomorrow at 8:00 a.m.