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Rosati's Pizza
- Pizza
- Louisville, CO
About this business
Location details
1067 Courtesy Rd, Louisville, CO, 80027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Bad experience tonight! I called the business and let them know that the deep dish pizza is not on the GrubHub menu and the lady said she would let management know. She did not offer to help me fulfill my order in any way. She went on to tell me that their driver Did not show up which was irrelevant because the GrubHub driver is separate. Very surprised that no effort was made to fulfill my order.
Business response:
We sincerely apologize for the inconvenience you experienced with your order. It's disappointing to hear that we did not meet your expectations, especially after you reached out for assistance. We take your feedback seriously, and we’ll be addressing the issue internally with our team to ensure better communication and customer service in the future. Thank you for bringing this to our attention.
Bad experience tonight! I called the business and let them know that the deep dish pizza is not on the GrubHub menu and the lady said she would let management know. She did not offer to help me fulfill my order in any way. She went on to tell me that their driver Did not show up which was irrelevant because the GrubHub driver is separate. Very surprised that no effort was made to fulfill my order.
Business response:
We sincerely apologize for the inconvenience you experienced with your order. It's disappointing to hear that we did not meet your expectations, especially after you reached out for assistance. We take your feedback seriously, and we’ll be addressing the issue internally with our team to ensure better communication and customer service in the future. Thank you for bringing this to our attention.
Normally the pizzas are very good - however, this time I placed a delivery order. The entire process wasn't very good. From hard to understand service person on the phone, to a soggy pizza crust and shifted topping from bad delivery.
Business response:
Thank you for your feedback. We're truly sorry to hear that your recent delivery experience did not meet our usual standards. We understand your frustration with the soggy crust and toppings, and we apologize for the inconvenience caused by the delivery. We strive to ensure every order arrives in perfect condition, and we'll address this with our team to prevent future issues. We appreciate your loyalty and hope you will give us another chance to deliver the great pizza you're accustomed to.
Normally the pizzas are very good - however, this time I placed a delivery order. The entire process wasn't very good. From hard to understand service person on the phone, to a soggy pizza crust and shifted topping from bad delivery.
Business response:
Thank you for your feedback. We're truly sorry to hear that your recent delivery experience did not meet our usual standards. We understand your frustration with the soggy crust and toppings, and we apologize for the inconvenience caused by the delivery. We strive to ensure every order arrives in perfect condition, and we'll address this with our team to prevent future issues. We appreciate your loyalty and hope you will give us another chance to deliver the great pizza you're accustomed to.
I would give this no stars if I could. The last 3 times we have come here, something has gone wrong. It's always late. I ordered my pizza 2 hours ahead of time and got here and got the run around but I think they forgot to make it. I won't come back. I'm so sad. Bad management.
I would give this no stars if I could. The last 3 times we have come here, something has gone wrong. It's always late. I ordered my pizza 2 hours ahead of time and got here and got the run around but I think they forgot to make it. I won't come back. I'm so sad. Bad management.
This might be the worst I've ever had. I've been all over the world, and there's some pretty bad ones out there. But this one was terrible. It tasted like a frozen pizza. The sauce was OK, And they were very generous with pepperoni - but you can overdo that... It doesn't make up for the bad crust and mediocre sauce. They did give me two for one because that was their special. But I threw one and a half away.
This might be the worst I've ever had. I've been all over the world, and there's some pretty bad ones out there. But this one was terrible. It tasted like a frozen pizza. The sauce was OK, And they were very generous with pepperoni - but you can overdo that... It doesn't make up for the bad crust and mediocre sauce. They did give me two for one because that was their special. But I threw one and a half away.
We went for lasagna . They don't have it. The cook Took 50 minutes for a simple 14" Pizza. When the cook brings the pizza we can observe his long but really looooong dirty nails. We left and we gave the pizza to our poor dog. This people Is dirty !
Business response:
We are sorry to hear about your disappointing experience. Your feedback about the long wait time and cleanliness concerns is concerning. We take these matters seriously and would like to address them directly. Please visit us so we can make it right and ensure a better dining experience for you in the future.
Frequently asked questions about Rosati's Pizza
How is Rosati's Pizza rated?
Rosati's Pizza has a 4.2 star rating with 1,598 reviews.
When is Rosati's Pizza open?
Rosati's Pizza is closed now. It will open at 11:00 a.m.