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Rosati's Pizza
- Pizza
- Chandler, AZ
About this business
Location details
2040 S Alma School Rd #11, Ste 11, Chandler, AZ, 85286, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Two stars is due to making two of my pizzas wrong charging a lot more than others and taking 1:15 min I will not be back god bless also I paid $7 tip for pick up because they took too long for delivery so I went to pick it up they said ahh we deserve a tip the $115 for 4 pizzas wasn't enough smh took forever wrong pizzas half measures a plenty I'm out please fix my grammatical errors
Business response:
Andrew- Thanks for sharing your feedback. We want every order to be a 5 star one and I'm hopeful we get another opportunity to serve you and show you the kind of Rosati's experience we are known for.
Two stars is due to making two of my pizzas wrong charging a lot more than others and taking 1:15 min I will not be back god bless also I paid $7 tip for pick up because they took too long for delivery so I went to pick it up they said ahh we deserve a tip the $115 for 4 pizzas wasn't enough smh took forever wrong pizzas half measures a plenty I'm out please fix my grammatical errors
Business response:
Andrew- Thanks for sharing your feedback. We want every order to be a 5 star one and I'm hopeful we get another opportunity to serve you and show you the kind of Rosati's experience we are known for.
I love Rosati's pizza! It's the only pizza I buy here in Az. My family ordered a pizza about two weeks ago that was screwed up and I took picture and spoke with Tyler one of the owners. He quickly said he would take care and it for our next order. Fast forward next order the cashier was going to charge me 11 dollars to the comp pizza after Tyler said he'd remake the pizza and take care of it next time I order. So thats came with another side of BS (1hr45min) to get a luke warm pizza. After 1hr 15mins I called Tyler absurd it... read more
Business response:
Hi TB- Thank you for your feedback, I have messaged you directly about your order and am hopeful we get another opportunity to show you a 5 star Rosati's experience soon.
I love Rosati's pizza! It's the only pizza I buy here in Az. My family ordered a pizza about two weeks ago that was screwed up and I took picture and spoke with Tyler one of the owners. He quickly said he would take care and it for our next order. Fast forward next order the cashier was going to charge me 11 dollars to the comp pizza after Tyler said he'd remake the pizza and take care of it next time I order. So thats came with another side of BS (1hr45min) to get a luke warm pizza. After 1hr 15mins I called Tyler absurd it... read more
Business response:
Hi TB- Thank you for your feedback, I have messaged you directly about your order and am hopeful we get another opportunity to show you a 5 star Rosati's experience soon.
I do give consideration for the current times that we live in however; I ordered a small pizza, mushrooms and wings. When I placed the order I was told approx 35 to 45 minutes. I called at 1 hour and 20 mins to be told "So sorry the driver just left and should be at your home any minute". Please note I live less than 1 mile from the restaurant. At the 2 hours mark, I called again. This time was told "there had been a mix up" and "sorry". Finally at 2 hrs and 5 mins since the order was originally place the food arrived. Pizz... read more
Business response:
Traci- Thanks for sharing your feedback though I hate to see you had such a frustrating experience. I've messaged you about your order and hope we get another chance to show you a 5 star time soon.
I do give consideration for the current times that we live in however; I ordered a small pizza, mushrooms and wings. When I placed the order I was told approx 35 to 45 minutes. I called at 1 hour and 20 mins to be told "So sorry the driver just left and should be at your home any minute". Please note I live less than 1 mile from the restaurant. At the 2 hours mark, I called again. This time was told "there had been a mix up" and "sorry". Finally at 2 hrs and 5 mins since the order was originally place the food arrived. Pizz... read more
Business response:
Traci- Thanks for sharing your feedback though I hate to see you had such a frustrating experience. I've messaged you about your order and hope we get another chance to show you a 5 star time soon.
When I learned that this Rosati's had a new owner, I was optimistic. Unfortunately, I no longer am. We ordered here 3 times in the past month and not once did we have a good experience. Each time, our order took over 1 1/2 hours to prepare. I am from Chicago and NEVER waited that long for an order there even if it included a deep dish pizza. Their dough nuggets tasted VERY different each time we ordered them with one order being completely inedible. One of the orders was delivery. The driver said it was his first day and he ... read more
Business response:
Joe- We appreciate your feedback though I'm sorry to see there have been some frustrations recently. I can assure you that we continue to use the tried and true Rosati's recipes. I hope that you will give us another chance to serve you and that if you have any concerns with your order that you will let management know right away so we can address them for you.
When I learned that this Rosati's had a new owner, I was optimistic. Unfortunately, I no longer am. We ordered here 3 times in the past month and not once did we have a good experience. Each time, our order took over 1 1/2 hours to prepare. I am from Chicago and NEVER waited that long for an order there even if it included a deep dish pizza. Their dough nuggets tasted VERY different each time we ordered them with one order being completely inedible. One of the orders was delivery. The driver said it was his first day and he ... read more
Business response:
Joe- We appreciate your feedback though I'm sorry to see there have been some frustrations recently. I can assure you that we continue to use the tried and true Rosati's recipes. I hope that you will give us another chance to serve you and that if you have any concerns with your order that you will let management know right away so we can address them for you.
Bad Quality pizza compared to other locations very poor service I would go to the other locations for better food
Frequently asked questions about Rosati's Pizza
How is Rosati's Pizza rated?
Rosati's Pizza has a 4 star rating with 1,348 reviews.
When is Rosati's Pizza open?
Rosati's Pizza is open now. It will close at 11:00 p.m.