Rosati's Pizza

Jessica G. 

on Yelp

3 years ago

Negative 5 stars Ordered a sausage and black olive pizza and was sent a pepperoni and black olive pizza.... No biggie I thought so I called them to explain what happened and request the pizza we ordered. Even offered to send back the incorrect pizza but they declined (understandable) I sat on hold a long time and finally the person I was speaking to returned and offered to remake the pizza AT MY COST?! I asked how this was any different than sending the pizza back if we dinned in.... Jill "the manager" then so kindly offered... read more

Jessica G. 

on Yelp

3 years ago

Negative 5 stars Ordered a sausage and black olive pizza and was sent a pepperoni and black olive pizza.... No biggie I thought so I called them to explain what happened and request the pizza we ordered. Even offered to send back the incorrect pizza but they declined (understandable) I sat on hold a long time and finally the person I was speaking to returned and offered to remake the pizza AT MY COST?! I asked how this was any different than sending the pizza back if we dinned in.... Jill "the manager" then so kindly offered... read more

Lora O. 

on Yelp

3 years ago

Ordered via GrubHub...arrived over 30 minutes lates (Rosati's delivers their own orders) and multiple missing items. One family member didn't get anything they ordered. The onion rings are greasy and soggy. The thick pizza dough was under cooked. Will not order again. 

Lora O. 

on Yelp

3 years ago

Ordered via GrubHub...arrived over 30 minutes lates (Rosati's delivers their own orders) and multiple missing items. One family member didn't get anything they ordered. The onion rings are greasy and soggy. The thick pizza dough was under cooked. Will not order again. 

Amanda T. 

on Yelp

4 years ago

Worst customer service we've experienced at a restaurant ever!! This was our first time visiting Rosati's, and unfortunately probably our last. Usually we're not picky about pizza but when you bring out an entirely different one than we order, it's a bit upsetting. Then management literally does nothing to justify the situation we left only eating 2 slices and the remaining pizza on the table. The manager, Jill didn't even offer to remake our pizza for us or give us a refund for their error. 

Amanda T. 

on Yelp

4 years ago

Worst customer service we've experienced at a restaurant ever!! This was our first time visiting Rosati's, and unfortunately probably our last. Usually we're not picky about pizza but when you bring out an entirely different one than we order, it's a bit upsetting. Then management literally does nothing to justify the situation we left only eating 2 slices and the remaining pizza on the table. The manager, Jill didn't even offer to remake our pizza for us or give us a refund for their error. 

Dishon A. 

on Yelp

4 years ago

Disgusting food handling practices, managers that don't care about their customers, and always late. Remember those things about this location. I have been eating rosaties pizza for more than 10 years across many states. In the past, they have always had great customer service and good food. However, this specific location is horrible. They have the kitchen tucked away so that the preparation of your pizza isn't visible. If you look through the little slither of space behind the door, you will see them back there making you... read more

Dishon A. 

on Yelp

4 years ago

Disgusting food handling practices, managers that don't care about their customers, and always late. Remember those things about this location. I have been eating rosaties pizza for more than 10 years across many states. In the past, they have always had great customer service and good food. However, this specific location is horrible. They have the kitchen tucked away so that the preparation of your pizza isn't visible. If you look through the little slither of space behind the door, you will see them back there making you... read more

RM L. 

on Yelp

4 years ago

I have been ordering pizza here for at least 4 years now and noticed something has recently changed. The pizza looks the same, but the taste is different in a negative way and the cheese is now low quality. Not sure why these changes were made because it was great before! Now I'll be going to Vito's or Vero (formerly Buddyz) for my pizza fix!