Schweiger Dermatology Group - San Mateo

Geany R. 

on Yelp

9 years ago

I am really disappointed at the billing department of this place.. They never sent us the bill .. Never called us.. but they are very quick to send the bill to the collection agency.. They are very incompetent.. If They had done their job this would not have happened 

Ross B. 

on Yelp

9 years ago

Called and scheduled an appointment a month in advance. Got a call the week before to reschedule since the Doctor had personal business. Ok, same time a week later. Called again since I never saw an insurance approval. The person that took the call said she would take care of it. Day of appointment, I show up and wait 50 minutes... No authorization was in place and they just called for it while I was waiting! Not Acceptable!!! I don't make people wait 50 minutes for anything. The actual time with the Dr. was 10 minutes. 

R P. 

on Yelp

9 years ago

I used them today, didn't get to see a doctor just "nancy" should have left right away. paid 75$ for a consultation from a physician assistant. she recommended hydroquinone and retinol both which they sold, so I thought why not, the dosages they sold me were high in concentration per the bottle which worried me because I have nightmares on either when i have taken then in the past like clockwork, paid 143$ for a product i later discovered was produced by the "institute" when i got home tried them on, these dosages of either ... read more

Theresa M. 

on Yelp

9 years ago

I've been visiting Dr Wolf here for about 6 months. I am always helped quickly as there is never a line longer than one person at the front desk, and I'm not usually in the wait area for more than 5 minutes. They'll give you a text / a call a few days before your appointment which is great for me to keep appointments on my radar. I've never tried any of their facials / other services but it seems like those are pretty popular. Very glad to be visiting this office and would recommend to family / friends! 

Concise I. 

on Yelp

9 years ago

Hidden and undisclosed extra fees, not to mention a doctor constellation is $300.00 this is the highest I have ever seen, just to see the doctor for 5 minutes, I had a consultation with Dr. Dudas for 5 minutes, then received a bill for $295 wish they told me before I went in. 

Natalie D. 

on Yelp

9 years ago

I came in to this office with several bumps on my face. When I asked Dr. Susan Wolf what could be done about them, she first acted as though they were nothing, then when I said, I am bothered by them," she said, "I can tell." But she didn't seem like she cared at all that I was bothered. So I pushed, and asked again, "What can we do about them?" She gave me several options, but didn't act as though any of those were good ideas. I thought that maybe there was something else that could be done, so I asked her to clarify my tr... read more

Corri H. 

on Yelp

9 years ago

I would rate this company 0 stars but I loved my doctor. Dr. Liz Papp is amazing. Very professional and I would recommend her to anyone. She helped me start my Accutane, treated me with respect and I felt like she truly cared about me as a patient. The front end staff/billing department is incompetent and disrespectful to their patients. I was incorrectly billed MULTIPLE times and kept getting sent bills that were either already paid, or incorrect....for things I hadn't even had! No one could help me and kept transferring me... read more

Shaida S. 

on Yelp

9 years ago

I'm really surprised at all the negative reviews for Dr. Susan Wolf. I started seeing her many years ago when my HMO insurance would not cover the office visit. She was that good that I paid out of pocket. Now I have a PPO and am thrilled that I'm covered but I would not hesitate to self-pay if necessary. I find Dr. Wolf to be reserved, confident and very knowledgeable. Perhaps this doesn't sit well with some people but the bottom line is that she knows what she is doing. Recently I had some "tweaking" done on my face and sh... read more

Bonnie M. 

on Yelp

10 years ago

I would never use this place again. They are the worst plus their billing department is impossible, non responsive and all together terrible. Never, never go!