Schweiger Dermatology Group - San Mateo

Hanna S. 

on Yelp

6 years ago

I went to see a dermatologist for a skin condition that eventually my pediatrician diagnosed as impetigo, an extremely common skin disease. Their dermatologist diagnosed me with spider bites and recommended me to use chemical treatment. I am glad I didn't follow through. Their incompetence is only matched with the extremely low quality of their customer service. I promptly paid my invoice but have been getting reminders with a threat to hand my account to a collection agency despite me calling them and providing proof of pay... read more

Claudia R. 

on Yelp

6 years ago

Dear yelpers, be aware this place is out to make every penny they can!!! I had a small skin tag procedure done it took 10 mins to do. I quoted in person since I knew my insurance didn't cover skin tag removals. They quoted me an amount and I paid it that upfront same day. They have this terrible process at check-in that it feels like a bank, now I know why! the appointment took 10 mins total... I paid what they wanted but long and behold here I am with a new invoice from them for an additional charge... when I called to let ... read more

Peter K. 

on Yelp

6 years ago

I saw Dr. Wolff regarding three issues. She attended to each issue professionally and expeditiously. Dr. Wolff impressed me as a knowledgeable and experienced dermatologist who I will continue to visit for dermatological issues. Dr. Wolff has a pleasant personality and she is easy to tI recommend her very highly. I visited Dr. Wolf again for a facial laser treatment. As I described in my original posting, the Doctor was warm and friendly upon entering the treatment room. She took ample time to explain the laser procedure and... read more

J C. 

on Yelp

6 years ago

I had an appointment with Dr. Wolf. Don't let the Yale and Stanford degrees fool you. I went in to have a Lipoma removed. She ended up letting me know that she would rather not do the procedure. I thought well, since I am here, Ill ask about facial laser. She left and her esthetician came in to tell me all about it. That was the end of my visit. I got a bill in the mail 2 weeks later for a $75 consultation fee. I disputed it with claims that it was unethical to not let a client know that there is a fee for that before hand. ... read more

Sophie-Charlotte M. 

on Yelp

6 years ago

If you're looking for a place where you'll be treated like a pawn in a big government agency, that's the one! I have been consistently disappointed by the lousy service at this place: 7 receptionist buzzing in front of you, yet none of them is available to check you in. Once they finally do, they send you out of the way over to a waiting room with no indication of when you'll be picked up for the next waiting spot. Consistently 20 min after your apt time, someone comes to bring you into a confinement room where you wait anot... read more

Erica W. 

on Yelp

6 years ago

Dr Susan Wolf is a phony. I went to see her again recently, with the same finger/skin issue ive had for over 3 years. Did she fix it? No. when i asked her how this happened, she said " HOW SHOULD I KNOW?" As if it was an insane question. When I asked her " When do you think I will start feeling better, she again replied with " HOW SHOULD I KNOW?" This woman went to Yale and Stanford? HAHAHAHHA year right. When she didn't help me last time, I went to her co- worker, Hilary. Then I went to Hilary's FATHER, Dr. Webb. ... read more

Jessine S. 

on Yelp

6 years ago

Firstly, there are a lot of bad personalities in this office; from the front desk to Dr. Wolff. But now I have a problem with their billing. They didn't collect my copay during my visit but billed me consistently to the wrong address. I corrected the address with their front desk staff more than once! I began getting calls from their billing office but each time I called back, no one answered. I went as far as leaving 2 alternate phone numbers on their voicemail. I tried my best to contact them to resolve my piddling balance... read more

sabrina y. 

on Yelp

6 years ago

I don't know what is Dr. Wolf's problem, but she really should not be a doctor to treat patients. Her bedside manner is TERRIBLE, not only is she uncaring, but also answered questions with a HIGHLY condescending attitude. When I asked "how do you think this happened"? She replied with "How should I know?" When I asked, "When do you think I will heal?" She replied with "How should I know?" She acted as if I was insane. I think these are very standard, normal questions. I will NEVER return to this doctor, and I will inform eve... read more

A W. 

on Yelp

6 years ago

I wrote this review with Dr. Munyon began practicing there less than a year ago. Dr. M moves around more than a three-year-old toddler who just learned to walk. Apparently he has now moved to Palm Springs after less than a year at California skin Institute. I called today was put on hold and asked some questions and of course no one can help me and no one's there and no one has called me back. I have put off much-needed face work in the hopes that Dr. M could do it but now I can't find him. No one there has been able to give... read more