Schweiger Dermatology Group - SJ-Los Gatos

James S. 

on Yelp

3 months ago

rescheduled my appt a few times and left me in the waiting room for almost an hour late. 

Jasmine K. 

on Yelp

3 months ago

I was charged $600 for an office visit that was less than 10 mins. I reached out to my insurance and they said that is what this provider charges so unless you have amazing insurance expect to pay $$$ out of pocket! The doctor was rushed and forgot 1 of the two things I was coming in for! Honestly go somewhere else. 

Amy V. 

on Yelp

3 months ago

I scheduled my procedure well in a month advance, thinking everything was set. When I arrived, I was told the doctor wouldn't be able to do it because she needed more time than what was booked -- and her last appointment of the day ends earlier. I was never informed of this beforehand. No call, no text, no heads-up. I rearranged my entire work schedule and showed up early for absolutely no reason. This could've easily been avoided with a quick phone call or message. It's really frustrating because I understand scheduling c... read more

Familia B. 

on Yelp

3 months ago

My wife and I had a very disappointing experience at this location. We waited over a month for our appointment, only to be told upon arrival (15 minutes early) that they had overbooked and we could not be seen by the doctor we had specifically scheduled with. After explaining that we both had taken time off work (non-PTO) for this visit, they eventually spoke with the doctor and told us we could be seen at 10:00 AM--1 hour and 15 minutes after we arrived. In reality, we were finally seen 2 hours after our original appointme... read more

K P. 

on Yelp

4 months ago

Stay away. They keep sending $75 no show bill for past two years. I called in advance and they cancelled the appointment but still trying to bill me for no show. I must have called over 10 times but no one picks up in billing department. Once I got through, which was a year ago, and the lady on the other side confirmed the error and said I won't get the bill but they keep sending me one every month. 

S R. 

on Yelp

5 months ago

I had to wait a month for the earliest appointment available. They have you arrive 15 minutes early to fill out forms, ok fine. It's funny that I received an email AFTER my appointment to fill out forms online. My appointment was going ok except the doctor seemed very rushed. She addressed my issues and was still talking to me when there was a knock on the door. It was one of the techs telling her that time was up. My appointment lasted only about 10 minutes and apparently they were timing it! The doctor immediately got up t... read more

Serg M. 

on Yelp

5 months ago

Id love to leave 5 stars because the practice was great, but the receptionist was horrible. Rude is the way to put it. The dermatologist was amazing. Helped me get rid of an unwanted skin condition!! So i highly recommend the dermatologist, but that receptionist was just a rude undesirable. Her name starts with an A. . . . Adrina, Adrian, adri, something like that. I asked a question about the paper work and she answered like I was an annoying 4 year old. "Um, if you read the paper work. Yeah you're welcome". Unprofessional. 

Kathleen O. 

on Yelp

6 months ago

I was treated there in 2023 and wouldn't go back or recommend it. I don't like leaving negative reviews, but I'd like to share my experience to help others make informed decisions about care. Individuals were very kind, but their assembly line approach to surgery is far less than ideal. I had a basal cell growth removed from my scalp, was left for 45 minutes before they could sew me up because they had so many patients being treated simultaneously. That's after the margins we're confirmed as clear. When I asked what the hold... read more

L K. 

on Yelp

6 months ago

I had a surgery with one of the doctors at the California Skin Institute a couple of hours ago. Following the procedure, she informed me that she had sent my antibiotic prescription to the pharmacy. However, two hours later, when I went to pick it up, the pharmacy said they had not received any prescription under my name. Since then, I've called the California Skin Institute eight times to follow up, but each time I was directed to an automated system and had to leave a voicemail. I find it concerning that no one at the fro... read more