Schweiger Dermatology Group - SJ-Los Gatos

Eileen M. 

on Yelp

2 years ago

Dr Mak Fung is a great diagnostic physician. Great care and nice office She takes great care in reviewing previous appointment discussions 

Hollis B. 

on Yelp

2 years ago

this place is horrible. not only do the treatments not work, but they send bills years later claiming you didn't show up for your appointment (that you already paid for once!!!!) and charge more money. will never return. 

Rudy R. 

on Yelp

2 years ago

I've been coming here for quite a long time did very good and what they do the receptionist are great I recommend the California skin Institute 

Chuck R. 

on Yelp

2 years ago

I was very pleased with the California skin institute. They were very professional. Michele was great. 

Linda H. 

on Yelp

2 years ago

Husband went to CA Skin Institute because couldn't get in to PAMF derm and he knew there was a problem. Got many things burned off, 2 lesions biopsied. TWO weeks later, got a call stating they had results. Called back 6 times that day, then 3 day weekend, nothing, then called 4 times today. I went there in person since no one answers the phone and they gave me the biopsy results.....yup, it's CANCER. Told to wait 15 more min for the PA to come talk to me and I said to call him. They just called and left a msg stating they're... read more

R V. 

on Yelp

2 years ago

I was referred to CSI by their other office in Sunnyvale stating they have Dr's whom would be able to assist with botox for TMJ. I called and left a voicemail for a consultation a couple days go by no calls were returned. I called again and was able to schedule a consultation. 2 weeks before my appt. I called to make sure the consultation/procedure would be covered in my insurance and the receptionist was so rude. While on "hold" my call was disconnected, I called back and reached the same receptionist and she said "Oh we do... read more

Gary S. 

on Yelp

2 years ago

I wouldn't recommend going here to see a dermatologist. The wait to see someone takes 3 to 4 months. If you see a doctor, and your insurance company needs another authorization for a biopsy to check for skin cancer, and you get another authorization. When you call back, the office reschedules you another 4 months out to see the same doctor, By that time, the potential skin cancer could have spread. I decided to move from California Skin Institute to find another doctor. These people don't care, and don't create urgency for y... read more

Temi O. 

on Yelp

2 years ago

Absolutely awful patient care. Dr. Mak-Fung's team takes WEEKS to call me back in general and up to 2 months to process prior authorizations for medications. I've worked in pharmacy for 8 years, prior authorizations for dermatology medications do not take months, even if an appeal is needed. And no patient should expect to only receive a call back from their provider after WEEKS of leaving messages. As a fellow healthcare professional I am so disgusted and furious. When I actually go in for an appointment Dr. Mak-Fung seems ... read more

Andy F. 

on Yelp

2 years ago

I liked the medical personnel, but the logistics with appointment arrangements can be nightmarish. All ye dentists of the world, feel ye not inferior to the MDs, for lo, thy game of appointment making when cavities are discovered and followup procedures are needed is strong. Why can't this clinic perform two followup excisions in a single appoinment? "That's our policy" it seems to me was their response. Do they somehow get to bill insurance more if they see me on two separate days? I'm betting so. What should have been just... read more