Schweiger Dermatology Group - SJ-Los Gatos

Niranjani R. 

on Yelp

5 months ago

I visited your clinic for a skin rash on my shin. The consultation lasted less than a minute, during which the doctor neither examined the affected area closely nor touched it--just a quick glance before prescribing Betamethasone, a topical cream. I mentioned I had previously used Hydrocortisone as prescribed by my Kaiser physician. While I understand the doctor may have encountered similar cases before, the lack of thorough examination was concerning. The consultation fee after insurance was $250, and the prescribed cream ... read more

Jessica T. 

on Yelp

6 months ago

I initially went here as they had amazing reviews on google. I was desperate for help as my skin was worsening with acne since covid. Upon my first visit, I was given antibiotics (Doxycycline) with no explanation on the side effects and what could happen if I was taking it for 3 months. Yes the doctor mentioned how it would benefit me in the recovery of my skin but failed to mention that it would cause me to be immunocompromised and the risk of infection are substantially increased. After the antibiotics were deemed ineffe... read more

Chuck M. 

on Yelp

6 months ago

Although the physician, Dr. Morales was efficient and professional, she was extremely rushed. The office staff seems untrained: the appointment was scheduled incorrectly, so that after waiting almost an hour, the doctor had less than 10 minutes to spend on an initial visit. Additionally, the receptionist failed to mention that their parking lot is generally full and I should allow extra time to park 10 minutes walk at Good Samaritan Hospital. Overall, a very unsatisfactory initial visit; similar to the experience of other p... read more

Wendy B. 

on Yelp

7 months ago

After convincing myself I had fatal skin cancer, my appointment with Dr. Mak-Sung finally arrived. She took a careful look at all my skin issues and said they were nothing to worry about. Removed a skin tag, burned a couple spots with liquid nitrogen, in and out quickly. My second visit with her. I'll be back the next time I'm convinced I have deadly skin cancer. 

Valeria I. 

on Yelp

7 months ago

My experience was really disappointing. The whole process felt more like a business operation than a place focused on actually helping people. It was rushed from start to finish, almost like being on an assembly line. I went in for a full body skin check, and the entire exam barely lasted over five minutes--I expected something much more thorough. Also, the wait was over 20 minutes, even though they ask you to arrive 20 minutes early. I ended up spending about 45 minutes there, with 40 of those just sitting in the lobby. Ove... read more

R R. 

on Yelp

7 months ago

DO NOT GO HERE! During a rushed 6-month skin cancer screening Dr. Mak Fung did not observe my legs after I asked her to. I've had prior cancers treated on my legs and she did not feel like checking below the waist at all. You can bet that they billed for a full-body skin cancer screening though. Mak-Fung recently did a hack job on a basal cell on my lower arm. It is not 2" as she said - it's 4". The treatment has limited the range of motion on my middle finger, and 6 wks post procedure the wound has not healed. Currently one... read more

Carolyn G. 

on Yelp

7 months ago

Terrible experience. Never have I been seen in time for my apt. I typically wait 30-45 minutes to be seen by my provider. It's terrible service and when I raise this concern, they do nothing to address it. Very unprofessional and frustrating 

Richard G. 

on Yelp

8 months ago

This company puts the almighty dollar ahead of their customers! They had problems with their phone system for months. I tried to reschedule my appointment, but could not get through. They charged me a no show fee of $75. I am on a fixed income and talked to several employees including a account manager. I will not be coming back. 

Lisa T. 

on Yelp

8 months ago

I continue to get a bill for $1200. I am not paying it! Now the fraudulent doctor has left and formed his own practice. The nerve of this place to keep sending me bills! You said that you accepted my insurance!