This profile has been claimed by the business owner or representative.
Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Kyle was nice and helpful and the service was done in a timely manner
Business response:
Your review is appreciated! We're delighted to hear that your service experience was both efficient and well-handled. Having team members who combine helpfulness with professionalism makes all the difference, and we're pleased this positive approach made your visit smooth and timely. Your feedback about the quality care you received at Serramonte Ford means a great deal to our team. We look forward to continuing to provide you with excellent service for your 2025 Ford Maverick Lariat.
Thanks Moe for the great service.
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your kind words about the excellent care you received truly mean a lot to us at Serramonte Ford. We take pride in providing outstanding support to our valued customers, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback - it helps us continue delivering the quality service our community deserves.
Pamela and Serramonte Ford have consistently provided great customer service.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to know that we have been able to deliver excellent service consistently over time. Your recognition of the dedication our staff shows in taking care of customers like you truly brightens our day. We value your loyalty and look forward to continuing to exceed your expectations with every visit.
My service representative is terrific. Gets my repairs completed quickly.
Business response:
Thank you for your review! We're delighted to hear that your service experience has been excellent. Having a dedicated representative who handles your vehicle maintenance efficiently makes all the difference in keeping your vehicle running smoothly. Your satisfaction with the quick turnaround times reflects our commitment to providing reliable service that fits your schedule. We truly value your trust and look forward to continuing to exceed your expectations with every visit.
All well overall except I was left pretty confused on next steps regarding license plates, registration etc. conflicting info between dealership and dmv. Your agent clarified and was quick to respond so all good there. Msybe have 'next steps' re registration and plates very clearly laid out as part of your final 'speech' with your customers.
Business response:
Thank you for your wonderful feedback and for taking the time to share your experience with us. We're thrilled to hear that your overall experience went well. We completely understand how the registration and license plate process can feel overwhelming, and we appreciate you bringing this to our attention. It's great to know that our team member was able to quickly clarify the conflicting information you received and get everything sorted out for you. Your suggestion about providing clearer guidance on registration and licen... read more
Had a great experience with Serramonte Service taking care of both of our cars. The team was professional, efficient, and kept everything straightforward from start to finish. Really appreciated the clear communication and how smoothly everything was handleddefinitely a place we like and will keep coming back to.
Business response:
We are overjoyed to hear about your wonderful experience with our service team! It's fantastic to know that our team provided professional and efficient care for both of your vehicles. We take great pride in maintaining clear communication and ensuring every service experience runs smoothly from beginning to end. Your trust in choosing us for your automotive needs means everything to us, and we're thrilled that you found our approach straightforward and reliable. Thank you for being such valued customers, and we look forward... read more
No issue.as expected . Smooth transaction
Business response:
We are overjoyed to hear that your experience went exactly as you hoped. Your feedback about the seamless process means so much to our team. We understand how important it is to have everything go smoothly, and we're delighted that we delivered on your expectations. Thank you for choosing us and for taking the time to share your positive experience.
Service advisor Pam Yaeger was great
Business response:
We are thrilled to hear about your positive experience with our service team. It sounds like Pam provided you with exceptional assistance during your visit. Having knowledgeable and caring team members makes all the difference in ensuring our customers feel valued and well taken care of. Your feedback about the quality of service you received means a great deal to us at Serramonte Ford. We appreciate you taking the time to share your experience and look forward to continuing to serve you and your 2002 Ford F150 SuperCrew in ... read more
Fast and friendly mobile service
Business response:
Thank you for your positive feedback about our mobile service team! We're pleased you experienced our quick and friendly service. Your review means a great deal to us at Serramonte Ford, and we appreciate you taking the time to share your experience.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,289 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.