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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
My car needed quite a bit of work done, so I appreciated that when I called to ask questions about the repairs, I was able to reach my service provider, Kyle, when I called. The repairs were completed quickly and my car runs great now. I also appreciate the car wash and vacuum too.
Business response:
We greatly appreciate your positive feedback about your recent service experience with us. It's wonderful to hear that you were able to easily connect with Kyle when you had questions about the needed repairs. We understand how important clear communication is when your vehicle requires extensive work, and we're pleased that our team was accessible and responsive to your needs. We're delighted that the repair work was completed efficiently and that your vehicle is running smoothly again. It's also great to know that you enjo... read more
Outstanding service from the ment I scheduled to the moment the car was delivered
Business response:
We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that we provided exceptional service throughout your entire journey, from the initial scheduling through to your vehicle delivery. Your satisfaction means everything to us, and we're thrilled that we could make the process smooth and enjoyable for you. Thank you for choosing Serramonte Ford and for taking the time to share your positive feedback with others.
Very pleased with the service!
Business response:
We are utterly delighted to hear about your positive experience with our team! Your satisfaction with the service you received means everything to us. We truly appreciate you taking the time to share your feedback, and it's wonderful to know that we were able to meet your expectations. Thank you for choosing Serramonte Ford for your 2024 Ford Bronco Outer Banks, and we look forward to serving you again in the future.
Great customer service. Friendly employees at every level
Business response:
We are thrilled to hear about your wonderful experience with our team! Your kind words about the exceptional service and welcoming nature of our staff at every level truly mean the world to us. It's feedback like yours that reminds us why we love what we do. We're grateful you chose Serramonte Ford and look forward to continuing to provide you with the same outstanding experience in the future.
Lukas did a great job diagnosing snd fixing a serious problem caused by a tow job a month before.
Business response:
We are thrilled to hear about your positive experience with our diagnostic and repair services. Your confidence in our ability to handle serious automotive challenges means a great deal to us at Serramonte Ford.
Service was excellent. Pam Yeader is wonderful!!!
Business response:
We are pleased to hear about your outstanding experience with our service team. Your feedback about the wonderful care you received truly brightens our day. It's gratifying to know that our team member provided you with excellent service that made such a positive impression. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
Wonderful staff. Very professional. We are so grateful to team for their attention to resolving our concerns for our vehicles service visit. Thank you as always for your continued care for our car.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your kind words about our staff's professionalism and dedication mean so much to us. We're delighted that we could address your service concerns effectively and provide the attentive care your vehicle deserved. It's wonderful to know that you feel confident in our ongoing commitment to maintaining your car. Thank you for being such a valued customer and for taking the time to share this feedback with us at Serramonte Ford.
That service is good and they offer to pickup and return my car it relieves from taking off work.
Business response:
We are overjoyed to hear that you found our service quality excellent and appreciated the convenience of our pickup and return service. We understand how valuable your time is, and we're delighted that this service allowed you to maintain your work schedule without interruption. Your satisfaction with your experience means everything to us. Thank you for choosing us and for taking the time to share your positive experience.
My mother and I have now bought our last three cars from Serramonte Ford.The people there always do what is necessary to provide an acceptable car at an acceptable price.I plan to buy my next automobile there, too. In terms of car options and payment options, they have always demonstrated willingness to work with my mother and me on three separate occasions, dating back to 2006. They are flexible, doing everything they can within their limits to make a deal with which the purchaser can be happy.
Business response:
We greatly appreciate your continued loyalty and trust in choosing us for your family's automotive needs over the years. It means so much to hear that we have consistently provided vehicles and pricing that meet your expectations across multiple purchases since 2006. Your recognition of our team's flexibility and commitment to working within our capabilities to create satisfying deals truly validates our approach to customer service. We understand that purchasing a vehicle is an important decision, and we are honored that bo... read more
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,075 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.