Serramonte Ford's cover image

This profile has been claimed by the business owner or representative.

Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,666 reviews
Select a rating
2014 FORD ESCAPE TITANIUM Owner's profile image
2014 FORD ESCAPE TITANIUM Owner 
4 months ago

Great experience as always, highly recommend Richard! 

Business response:

We sincerely value your wonderful feedback about your experience with us. It brings us great joy to know that you consistently have positive visits and that Richard provided exceptional service. Your recommendation means the world to us and reflects our commitment to delivering outstanding customer care. We look forward to continuing to serve you and appreciate your loyalty to our team. 

2022 FORD MAVERICK XL/XLT/LARIAT Owner's profile image
2022 FORD MAVERICK XL/XLT/LARIAT Owner 
4 months ago

done efficiently and on time.. 

Business response:

Thank you for sharing your experience with us. We're delighted to hear that your service was handled both efficiently and completed within the expected timeframe. Your satisfaction with our prompt and organized approach means everything to our team. We truly appreciate you taking the time to share this positive feedback about your experience. 

2019 FORD ESCAPE SEL Owner's profile image
2019 FORD ESCAPE SEL Owner 
4 months ago

All went well and Richie is a great service advisor 

Business response:

Thank you immensely for taking the time to share your positive experience with us. It's wonderful to hear that everything went smoothly during your visit and that our service advisor provided you with excellent assistance. We're delighted that you had such a great experience with our team. Your feedback means a lot to us and helps us continue delivering the quality service our customers deserve. We look forward to serving you again in the future. 

2001 TOYOTA CAMRY CE/LE/XLE Owner's profile image
2001 TOYOTA CAMRY CE/LE/XLE Owner 
4 months ago

Best place for your vehicle service. Great and experienced people. 

Business response:

We are elated to hear about your wonderful experience with our service team. Your recognition of our experienced staff means so much to us at Serramonte Ford. We take great pride in providing exceptional automotive care, and knowing that you consider us the best place for vehicle service truly makes our day. We appreciate you taking the time to share your positive feedback and look forward to continuing to serve you and your vehicle needs. 

2014 FORD FOCUS SE Owner's profile image
2014 FORD FOCUS SE Owner 
4 months ago

everything was super and fast 

Business response:

We are glad to hear that your experience with us was excellent and efficient. Your feedback about the speedy service means a great deal to our team. We strive to provide outstanding and prompt assistance to all our customers, and it's wonderful to know we met your expectations. Thank you for taking the time to share your positive experience with us. 

2022 FORD ESCAPE SE Owner's profile image
2022 FORD ESCAPE SE Owner 
4 months ago

Henry was great and help me to get service 

Business response:

Thank you for sharing your experience with our service team. We're delighted to hear that Henry provided you with excellent assistance and helped you get the service you needed. It's wonderful to know that our team members are making a positive difference for our customers. Your feedback about the helpful support you received means a great deal to us at Serramonte Ford, and we truly appreciate you taking the time to share your experience. 

2025 FORD BRONCO SPORT OUTER BANKS Shopper's profile image
2025 FORD BRONCO SPORT OUTER BANKS Shopper 
4 months ago

Great experience. We were taken good care of by Kenape, who made the whole process very seamless and easy. Would give 10 starts if I could. 

Business response:

Thank you for your review! We are thrilled to hear about your wonderful experience with us. It sounds like you received exceptional service that made your entire visit smooth and effortless. We take great pride in ensuring our customers feel well cared for throughout their journey with us. Your kind words about receiving such attentive service mean so much to our team. We truly appreciate you taking the time to share your positive experience and are delighted that we exceeded your expectations. 

2025 FORD MAVERICK LARIAT Shopper's profile image
2025 FORD MAVERICK LARIAT Shopper 
4 months ago

Very helpful sales staff,They made sure I was familiar with the new truck before I left 

Business response:

We are overjoyed to hear about your wonderful experience with our team. It's fantastic that our sales staff provided such excellent assistance throughout your visit. Ensuring that every customer feels confident and well-informed about their new vehicle is something we take great pride in. Your feedback about how our team took the time to familiarize you with your new truck truly means a lot to us at Serramonte Ford. We're thrilled that you had such a positive experience and hope you enjoy many great adventures in your new tr... read more

2018 FORD FOCUS SE Owner's profile image
2018 FORD FOCUS SE Owner 
4 months ago

Serramonte Ford has always been my service provider for my two Fords. (Vehicles were purchased there.) I have complete confidence in the way problems are identified and remedied. I could not see taking care of my vehicles any other way. 

Business response:

Thank you for your unwavering loyalty and trust in our service team over the years. It means everything to us that you have complete confidence in how we identify and address any concerns with both of your vehicles. Your commitment to bringing your Fords back to us consistently demonstrates the strong relationship we've built together. We truly appreciate customers like you who recognize the dedication we put into caring for every vehicle that comes through our doors. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,666 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.