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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.46,075 reviews
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2025 FORD MUSTANG MACH-E SELECT Owner's profile image
2025 FORD MUSTANG MACH-E SELECT Owner 
3 months ago

The service was great. The agent who helped me explain everything. He knows what he was doing. 

Business response:

Thank you for taking the time to share your positive experience with us at Serramonte Ford. We're delighted to hear that you received excellent service and that our team member took the time to thoroughly explain everything to you. It's wonderful to know that his expertise and knowledge made your experience smooth and informative. Your feedback about the quality of service means a great deal to us, and we're thrilled that we could meet your expectations. We appreciate you choosing us for your 2025 Ford Mustang Mach-E Select ... read more

2023 FORD F150 Owner's profile image
2023 FORD F150 Owner 
3 months ago

Great experience! Highly recommended. Service advisor Jared was great help 

Business response:

Thank you for the great review and recommendation! We're thrilled that Jared provided excellent assistance during your visit. We appreciate you choosing Serramonte Ford! 

2024 FORD BRONCO SPORT OUTER BANKS Owner's profile image
2024 FORD BRONCO SPORT OUTER BANKS Owner 
3 months ago

All good, thanks fjejchsjsjdififj 

Business response:

Thank you for your positive feedback! We're delighted everything went well and appreciate you choosing Serramonte Ford. We hope you enjoy your new vehicle and look forward to serving you again. 

2015 FORD F350 SUPER DUTY Owner's profile image
2015 FORD F350 SUPER DUTY Owner 
3 months ago

Great mechanic very efficient 

Business response:

We are elated to hear about your positive experience with our mechanic. Your feedback about the efficiency of our service means a great deal to us at Serramonte Ford. We take pride in having skilled technicians who can provide quality work while respecting your time. Thank you for taking the time to share your thoughts about the excellent service you received. 

2025 FORD MAVERICK LARIAT Owner's profile image
2025 FORD MAVERICK LARIAT Owner 
3 months ago

Confusion bc with scheduling and who owned the recall update. Once scheduled, the technician was amazing. Did everything he could to make things convenient. 

Business response:

We are thrilled to hear about your positive experience with our technician! We understand there was some initial confusion with the scheduling process and recall ownership, but we're so glad that once everything was sorted out, our team member went above and beyond to provide convenient service. Your feedback about his dedication to making things work for you means a great deal to us. We truly appreciate customers like you who recognize the effort our technicians put into delivering exceptional service, and we're delighted t... read more

2025 FORD MAVERICK LARIAT Owner's profile image
2025 FORD MAVERICK LARIAT Owner 
3 months ago

Kyle was nice and helpful and the service was done in a timely manner 

Business response:

Your review is appreciated! We're delighted to hear that your service experience was both efficient and well-handled. Having team members who combine helpfulness with professionalism makes all the difference, and we're pleased this positive approach made your visit smooth and timely. Your feedback about the quality care you received at Serramonte Ford means a great deal to our team. We look forward to continuing to provide you with excellent service for your 2025 Ford Maverick Lariat. 

2015 FORD C-MAX PREMIUM SEL/ENERGI Owner's profile image
2015 FORD C-MAX PREMIUM SEL/ENERGI Owner 
3 months ago

Thanks Moe for the great service. 

Business response:

We are utterly delighted to hear about your positive experience with our service team. Your kind words about the excellent care you received truly mean a lot to us at Serramonte Ford. We take pride in providing outstanding support to our valued customers, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback - it helps us continue delivering the quality service our community deserves. 

2015 FORD ESCAPE TITANIUM Owner's profile image
2015 FORD ESCAPE TITANIUM Owner 
3 months ago

Pamela and Serramonte Ford have consistently provided great customer service. 

Business response:

We are overjoyed to hear about your wonderful experience with our team. It means so much to know that we have been able to deliver excellent service consistently over time. Your recognition of the dedication our staff shows in taking care of customers like you truly brightens our day. We value your loyalty and look forward to continuing to exceed your expectations with every visit. 

2010 FORD FUSION HYBRID Owner's profile image
2010 FORD FUSION HYBRID Owner 
3 months ago

My service representative is terrific. Gets my repairs completed quickly. 

Business response:

Thank you for your review! We're delighted to hear that your service experience has been excellent. Having a dedicated representative who handles your vehicle maintenance efficiently makes all the difference in keeping your vehicle running smoothly. Your satisfaction with the quick turnaround times reflects our commitment to providing reliable service that fits your schedule. We truly value your trust and look forward to continuing to exceed your expectations with every visit. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 6,075 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.