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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
All well overall except I was left pretty confused on next steps regarding license plates, registration etc. conflicting info between dealership and dmv. Your agent clarified and was quick to respond so all good there. Msybe have 'next steps' re registration and plates very clearly laid out as part of your final 'speech' with your customers.
Business response:
Thank you for your wonderful feedback and for taking the time to share your experience with us. We're thrilled to hear that your overall experience went well. We completely understand how the registration and license plate process can feel overwhelming, and we appreciate you bringing this to our attention. It's great to know that our team member was able to quickly clarify the conflicting information you received and get everything sorted out for you. Your suggestion about providing clearer guidance on registration and licen... read more
Had a great experience with Serramonte Service taking care of both of our cars. The team was professional, efficient, and kept everything straightforward from start to finish. Really appreciated the clear communication and how smoothly everything was handleddefinitely a place we like and will keep coming back to.
Business response:
We are overjoyed to hear about your wonderful experience with our service team! It's fantastic to know that our team provided professional and efficient care for both of your vehicles. We take great pride in maintaining clear communication and ensuring every service experience runs smoothly from beginning to end. Your trust in choosing us for your automotive needs means everything to us, and we're thrilled that you found our approach straightforward and reliable. Thank you for being such valued customers, and we look forward... read more
No issue.as expected . Smooth transaction
Business response:
We are overjoyed to hear that your experience went exactly as you hoped. Your feedback about the seamless process means so much to our team. We understand how important it is to have everything go smoothly, and we're delighted that we delivered on your expectations. Thank you for choosing us and for taking the time to share your positive experience.
Service advisor Pam Yaeger was great
Business response:
We are thrilled to hear about your positive experience with our service team. It sounds like Pam provided you with exceptional assistance during your visit. Having knowledgeable and caring team members makes all the difference in ensuring our customers feel valued and well taken care of. Your feedback about the quality of service you received means a great deal to us at Serramonte Ford. We appreciate you taking the time to share your experience and look forward to continuing to serve you and your 2002 Ford F150 SuperCrew in ... read more
Fast and friendly mobile service
Business response:
Thank you for your positive feedback about our mobile service team! We're pleased you experienced our quick and friendly service. Your review means a great deal to us at Serramonte Ford, and we appreciate you taking the time to share your experience.
Advisor Richard Wisnewski as usual was very professional and explained all pertinent information.
Business response:
Thank you immensely for sharing your experience with us. We are thrilled to hear that our team provided you with such professional service and took the time to thoroughly explain all the important details you needed. Your satisfaction means everything to us, and we truly appreciate you recognizing the dedication our staff shows in ensuring every customer feels well-informed and cared for. It's wonderful to know that you continue to have positive experiences with us, and we look forward to serving you again in the future.
Kyle was amazing. The service provided was flawless and extremely professional. Excellent value and care. Thank you Kyle!
Business response:
We sincerely value your outstanding feedback about your experience with us. It's wonderful to hear that the service you received was exceptional and maintained such a high level of professionalism throughout your visit. Your comments about receiving excellent value and outstanding care truly mean so much to our entire team. We're thrilled that your experience exceeded your expectations, and we appreciate you taking the time to share these kind words about the quality of service provided to you.
I was able to schedule an appointment that was most convenient for me. I arrived early and was met by Pamela who was friendly, courteous and professional. I was in and out in less time than I expected. Overall it was an extremely pleasant experience.
Business response:
Your positive experience at Serramonte Ford truly makes our day! We're delighted that scheduling your appointment was so convenient and that arriving early worked out perfectly for you. It's wonderful to hear that Pamela provided such friendly and professional service during your visit. Getting you in and out faster than expected while maintaining quality service is exactly what we strive for. Thank you for taking the time to share your pleasant experience with us - feedback like yours helps our entire team know we're on the... read more
Carlos is kind, very respectful, and always goes the extra mile to make sure we are satisfied.
Business response:
Thank you for sharing your wonderful experience with our team. It means so much to hear that you received such respectful and kind service. We truly value customers like you who take the time to recognize when someone consistently delivers exceptional care and dedication. Your feedback highlights exactly the type of service experience we strive to provide at Serramonte Ford. We appreciate your loyalty and look forward to continuing to exceed your expectations.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,075 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.