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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.46,222 reviews
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2020 FORD ESCAPE S Owner's profile image
2020 FORD ESCAPE S Owner 
3 months ago

They have people to pick up your car and to bring it back to you once they are done with the maintenance. 

Business response:

We are thrilled to hear about your positive experience with our pickup and delivery service! We understand how valuable your time is, and we're glad that our convenient service made maintaining your 2020 Ford Escape as seamless as possible for you. At Serramonte Ford, we genuinely appreciate customers like you who take the time to share their experiences. Your feedback helps us continue providing the authentic, reliable service that our community deserves, and we're honored to have earned your trust with your vehicle's care. 

2023 FORD BRONCO BASE/BIG BEND/BLAC Owner's profile image
2023 FORD BRONCO BASE/BIG BEND/BLAC Owner 
3 months ago

Great service thank you and very helpful to pick the car and return it back 

Business response:

Thank you for your review! We are thrilled to hear that you had such a positive experience with our service team. It's wonderful to know that our staff was helpful throughout both the pickup and return process for your vehicle. Your feedback about our service quality means a great deal to us at Serramonte Ford. We strive to provide exceptional support to all our customers, and it's gratifying to see that our efforts made a difference in your experience. We truly appreciate you taking the time to share your thoughts and look ... read more

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
3 months ago

Great service the staff at Serramonte ford is very courteous. 

Business response:

We are thrilled to hear about your positive experience with our team! Your kind words about our courteous staff truly mean a lot to us at Serramonte Ford, and we're delighted that we could provide you with great service. We appreciate you taking the time to share your feedback and look forward to continuing to serve you and your 2022 Ford F150 SuperCrew with the same level of excellence in the future. 

2023 FORD ESCAPE PLATINUM Owner's profile image
2023 FORD ESCAPE PLATINUM Owner 
3 months ago

Service tech, Moe, always great to work with. 

Business response:

We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that our commitment to providing exceptional service has made such a positive impression on you. Your feedback means a great deal to us and helps us continue to deliver the quality service that our customers deserve. We truly appreciate you taking the time to share your experience at Serramonte Ford. 

2025 FORD EXPLORER ST-LINE Owner's profile image
2025 FORD EXPLORER ST-LINE Owner 
3 months ago

The service team was great. This is one reason why I love Ford. 

Business response:

Thank you for your review and for choosing our service team. We're truly grateful to hear that our team provided you with great service and contributed to your positive experience with Ford. Your feedback means a great deal to us at Serramonte Ford, and we're honored to be part of why you love the Ford brand. We look forward to continuing to serve you and your 2025 Ford Explorer ST-Line with the same level of excellence you experienced. 

2022 FORD EDGE SEL Owner's profile image
2022 FORD EDGE SEL Owner 
3 months ago

My service associate and the service itself were excellent 

Business response:

We deeply cherish your positive feedback about your service experience at Serramonte Ford. It's wonderful to hear that both your service associate and the overall service quality met your expectations as a 2022 Ford Edge SEL owner. Your satisfaction is what drives us to maintain our commitment to excellence, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with the same level of outstanding service for all your future automotive needs. 

2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
3 months ago

Excellent service. Kept me updated on status of what needed to be changed. 

Business response:

Thank you for your wonderful feedback! We're so glad we kept you well-informed throughout the process and delivered the service you deserved. We look forward to providing you with the same exceptional experience at Serramonte Ford. 

2018 KIA SPORTAGE LX Owner's profile image
2018 KIA SPORTAGE LX Owner 
3 months ago

Very professional and friendly. Service didn't take that long. 

Business response:

Thank you for the wonderful feedback! We're thrilled you found our team professional and friendly, and that we provided efficient service. We appreciate you choosing Serramonte Ford and look forward to serving you again. 

2015 FORD ESCAPE TITANIUM Owner's profile image
2015 FORD ESCAPE TITANIUM Owner 
4 months ago

As usual, on time, easy to schedule. Staff polite and explains service needs. Facility is clean and accommodating. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our scheduling, staff, and facility. We look forward to continuing to provide you with reliable service. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 6,222 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open tomorrow at 7:30 a.m.