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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
fixed my problem, good service
Business response:
Thank you for taking the time to share your positive experience with us. We're delighted to hear that we were able to resolve your issue and that you found our service satisfactory. At Serramonte Ford, we strive to provide reliable solutions and quality service to all our customers. Your feedback reinforces our commitment to maintaining the high standards our customers expect and deserve.
Best car dealer I've ever dealt with and will continue to do so. They are 2 for 2 with a good experience for me and will be back for a 3peat for a car for the wife in a few more months. Many car lots to choose from these days but Serramonte is my one and only go to for all time and highly recommend them! Thanks again! Loving the new car!
Business response:
Your positive feedback means the world to us and reinforces our commitment to providing exceptional service to every customer who walks through our doors. Knowing that we've earned your trust twice over and that you consider Serramonte Ford your go-to dealership fills us with pride and motivates us to continue exceeding expectations. We're thrilled to hear you're loving your new car and genuinely appreciate your loyalty and recommendation. We look forward to welcoming you back when you're ready to find the perfect vehicle fo... read more
Serramonte Ford did great work on my car.
Business response:
We are happy to hear that you had such a positive experience with our service team, Anthony! Your feedback about the quality of work performed on your vehicle means a great deal to us and reflects our commitment to providing reliable, professional automotive care. Thank you for taking the time to share your experience with Serramonte Ford. We truly appreciate your trust in our team and look forward to continuing to serve you with the same level of excellence in the future.
Great service, friendly staff. All went smooth, fast and efficient.
Business response:
We are delighted to hear about your wonderful experience with your 2025 Ford Maverick Lariat! Your kind words about our friendly staff and efficient service truly mean the world to us at Serramonte Ford. It's incredibly rewarding to know that we were able to make your visit smooth and fast while maintaining the high level of service you deserve. We genuinely appreciate you taking the time to share your positive feedback, and we look forward to continuing to serve you and your Ford Maverick for years to come.
Quick and accommodating service. Pam is the best and is great at keeping me informed throughout the process.
Business response:
Thank you for taking the time to share your positive experience with us at Serramonte Ford. We are delighted to hear that you found our service quick and accommodating, and that we were able to meet your expectations as a valued F150 Raptor owner. Your kind words about our team member's communication and dedication to keeping you informed throughout the process truly mean a lot to us. We strive to provide exceptional service to all our customers, and it's wonderful to know that we succeeded in delivering that experience for ... read more
Service member Pam was very helpful when getting my car serviced & followed up to make sure I was taken care of.
Business response:
We are utterly delighted to hear about your positive experience with our service team. Pam's dedication to providing helpful assistance and following up to ensure you were properly taken care of truly reflects the level of service we strive to deliver at Serramonte Ford. Thank you for taking the time to share your feedback about your Mustang Mach-E service experience. We appreciate your trust in our team and look forward to continuing to serve you and your vehicle in the future.
the service was top notch but there was some confusion where my appt was when I took my car in. I went to the dealers regular service drive for my appt. only to be told that my service was scheduled at their commercial service area 1/4 mile away. The service was still great but it would have been nice to know in advance of my arriving at the wrong drive or to be given a choice of where I wanted my car to be serviced. I was told that this was a known problem with appt's made online. If it is known the they should get it fixed... read more
Business response:
Thank you for sharing your experience with us and for taking the time to leave such detailed feedback. We truly appreciate your recognition of our top-notch service quality and are grateful for your 5-star rating. We understand your frustration regarding the confusion about your appointment location, and we are sorry to hear that you experienced this inconvenience when arriving for your service. Your feedback about the online appointment system directing customers to the wrong service area is valuable to us, and we recognize... read more
Called Ford service as soon as I found out need to take in my car for recall service before I could renew my registration. It was breeze to get an appointment and Julius Chavez was great kept me updated on everything needed for my car. Ford service department was prompt, professional and very courteous.
Business response:
We are thrilled to hear about your positive experience with our service department. It's wonderful to know that scheduling your recall service appointment was seamless and that our team kept you well-informed throughout the process. We truly appreciate you taking the time to share your feedback about the prompt, professional, and courteous service you received. Your recognition means a great deal to us, and we're grateful for the opportunity to have served you and your 2015 Ford Mustang.
From dropping off to the service rep having all paperwork ready on time, to having a Lyft driver come promptly to having my vehicle delivered the same day, it was a very good experience, with no complaints.
Business response:
We are elated to hear about your excellent experience with our service department! It's wonderful to know that our team had your paperwork ready on time and that the entire process from drop-off to delivery went smoothly for you. Your feedback about our Lyft service and same-day vehicle delivery is incredibly valuable to us. We strive to make every service visit as convenient and efficient as possible, and it's gratifying to know that we exceeded your expectations. Thank you for choosing Serramonte Ford and for taking the ti... read more
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,289 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.