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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The staff and service are excellent!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you found our staff and service excellent. Your kind words mean so much to us, and we look forward to serving you again.
Very courteous, friendly customer service; job well-done; prompt service.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our courteous service and prompt work. Your kind words mean the world to us. We appreciate you choosing Serramonte Ford and look forward to serving you again!
It was very easy to schedule my service appointment. The valet pick up of my car made my life so much easier! And of course the service was great.
Business response:
We are overjoyed to hear about your positive experience with us! It's wonderful to know that booking your service appointment was straightforward and convenient for you. We're especially pleased that our valet pickup service made things easier in your day - that's exactly what we hope to achieve for our customers. Your satisfaction with the quality of service we provided means everything to our team. Thank you for choosing us for your service needs!
Very friendly and helpful in listening to what I needed and what I was looking for. Evan was very kind and patient with us. This was our 4th car with Serramonte Ford.
Business response:
We are utterly delighted to hear about your wonderful experience with us! Your loyalty as a returning customer means everything to us, and we're thrilled that this marks your fourth vehicle purchase with us. It's fantastic to know that our team took the time to truly listen and understand exactly what you were seeking. We're especially pleased that Evan provided you with the kind and patient service that made your visit so positive. Your trust in choosing us again and again is deeply appreciated, and we look forward to conti... read more
car was serviced fine and completed timely. car was little smudged on right fender
Business response:
We are delighted to hear that your service experience was completed in a timely manner and that your vehicle received the care it needed. We understand your concern about the smudge that was noticed on the right fender after service. Your feedback helps us ensure we maintain the highest standards for vehicle presentation when returning cars to our valued customers. We truly appreciate you taking the time to share your experience with us and look forward to serving you again in the future.
Jared was very attentive and the valet service was very convenient.
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your feedback about the attentive service you received truly means a lot to us. We're delighted that the valet service added convenience to your visit and made everything smoother for you. At Serramonte Ford, we strive to provide exceptional care for every customer, and it's fantastic to know we succeeded in making your experience a positive one. Thank you for choosing us and for sharing your thoughts.
The service is efficient and good customer care.
Business response:
We greatly appreciate your feedback about the efficient service and quality customer care you experienced. It's wonderful to hear that our team was able to provide you with the level of support you deserved. Your positive experience means a great deal to us, and we're thrilled that we could meet your expectations. We look forward to continuing to serve you and your vehicle with the same dedication in the future.
Emad apologized for not noticing a missing piece on the interior of a door. He took care of it quickly. This was the best experience that I've had with this ford service center.
Business response:
We deeply appreciate your feedback about your service experience with us. It's wonderful to hear that our team member quickly resolved the interior door piece issue and made things right for you. Your recognition of the prompt attention you received truly means a lot to us. We're thrilled that this visit to our service center exceeded your previous experiences and set a new standard for you. Thank you for taking the time to share these positive remarks about your service - feedback like yours motivates our entire team to con... read more
Prompt, thorough, and friendly service!
Business response:
Thank you for your review! We're delighted to hear about your excellent experience with our team. Your feedback about receiving quick, comprehensive, and welcoming service truly means a lot to us at Serramonte Ford. It's wonderful to know that we met your expectations and provided the level of care you deserve. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you in the future.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,368 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.