Serramonte Ford's cover image

This profile has been claimed by the business owner or representative.

Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.46,289 reviews
Select a rating
2025 FORD EXPLORER ST-LINE Owner's profile image
2025 FORD EXPLORER ST-LINE Owner 
a month ago

great service - they picked up my car at my house and returned it later. could not have been more convenient! 

Business response:

We are honored to hear about your wonderful experience with our pickup and delivery service. Your feedback about the convenience of having your vehicle collected from your home and returned afterward truly means a lot to us. 

2016 FORD FUSION SE HYBRID Owner's profile image
2016 FORD FUSION SE HYBRID Owner 
a month ago

As always, the service is quick and prompt. The thing I didn't like was that the labor cost to replace 4 spark plugs was $500, seems way too much. 

Business response:

We are honored to hear that you continue to experience quick and prompt service with us. Your loyalty means everything to our team. 

2015 FORD EXPLORER LIMITED Owner's profile image
2015 FORD EXPLORER LIMITED Owner 
a month ago

Looked at my issue. Did a good job. 

Business response:

We are absolutely thrilled to hear that we were able to thoroughly examine your concern and provide quality service. Your satisfaction with the work completed means everything to our team at Serramonte Ford. 

2019 FORD RANGER SUPR/XL/XLT/LARIAT Owner's profile image
2019 FORD RANGER SUPR/XL/XLT/LARIAT Owner 
a month ago

Service was great. As always done in a timely matter 

Business response:

Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our service excellent and that we were able to complete everything efficiently for you. 

2009 FORD FOCUS SES Owner's profile image
2009 FORD FOCUS SES Owner 
a month ago

My car needed quite a bit of work done, so I appreciated that when I called to ask questions about the repairs, I was able to reach my service provider, Kyle, when I called. The repairs were completed quickly and my car runs great now. I also appreciate the car wash and vacuum too. 

Business response:

We greatly appreciate your positive feedback about your recent service experience with us. It's wonderful to hear that you were able to easily connect with Kyle when you had questions about the needed repairs. We understand how important clear communication is when your vehicle requires extensive work, and we're pleased that our team was accessible and responsive to your needs. We're delighted that the repair work was completed efficiently and that your vehicle is running smoothly again. It's also great to know that you enjo... read more

2015 FORD FOCUS SE Owner's profile image
2015 FORD FOCUS SE Owner 
a month ago

Outstanding service from the ment I scheduled to the moment the car was delivered 

Business response:

We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that we provided exceptional service throughout your entire journey, from the initial scheduling through to your vehicle delivery. Your satisfaction means everything to us, and we're thrilled that we could make the process smooth and enjoyable for you. Thank you for choosing Serramonte Ford and for taking the time to share your positive feedback with others. 

2024 FORD BRONCO OUTER BANKS Owner's profile image
2024 FORD BRONCO OUTER BANKS Owner 
a month ago

Very pleased with the service! 

Business response:

We are utterly delighted to hear about your positive experience with our team! Your satisfaction with the service you received means everything to us. We truly appreciate you taking the time to share your feedback, and it's wonderful to know that we were able to meet your expectations. Thank you for choosing Serramonte Ford for your 2024 Ford Bronco Outer Banks, and we look forward to serving you again in the future. 

2021 FORD EXPLORER TIMBERLINE Shopper's profile image
2021 FORD EXPLORER TIMBERLINE Shopper 
a month ago

Great customer service. Friendly employees at every level 

Business response:

We are thrilled to hear about your wonderful experience with our team! Your kind words about the exceptional service and welcoming nature of our staff at every level truly mean the world to us. It's feedback like yours that reminds us why we love what we do. We're grateful you chose Serramonte Ford and look forward to continuing to provide you with the same outstanding experience in the future. 

2023 FORD ESCAPE PLATINUM Owner's profile image
2023 FORD ESCAPE PLATINUM Owner 
a month ago

Lukas did a great job diagnosing snd fixing a serious problem caused by a tow job a month before. 

Business response:

We are thrilled to hear about your positive experience with our diagnostic and repair services. Your confidence in our ability to handle serious automotive challenges means a great deal to us at Serramonte Ford. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 6,289 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.