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999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great folks who delivered what they promised
Business response:
Thank you for taking the time to share your positive experience with your 2025 Ford Maverick XL purchase. We are delighted to hear that our team at Serramonte Ford delivered on their promises and provided you with the great service you deserved. Your feedback means a great deal to us and reinforces our commitment to maintaining the high standards our customers have come to expect. We truly appreciate your business and are honored to have been part of your vehicle purchase journey.
My service visit was great thanks to Moe my service Rep. he let me know exactly what was happening and made sure everything was good and I was ok
Business response:
Thank you for sharing your wonderful feedback about your service experience at Serramonte Ford. We're thrilled to hear that your visit went so well and that you felt fully informed and taken care of throughout the process. It's incredibly rewarding to know that our team provided you with clear communication and made sure you were completely satisfied with your service. Your positive experience reflects our commitment to delivering exceptional customer care, and we truly appreciate you taking the time to share these kind word... read more
They have people to pick up your car and to bring it back to you once they are done with the maintenance.
Business response:
We are thrilled to hear about your positive experience with our pickup and delivery service! We understand how valuable your time is, and we're glad that our convenient service made maintaining your 2020 Ford Escape as seamless as possible for you. At Serramonte Ford, we genuinely appreciate customers like you who take the time to share their experiences. Your feedback helps us continue providing the authentic, reliable service that our community deserves, and we're honored to have earned your trust with your vehicle's care.
Great service thank you and very helpful to pick the car and return it back
Business response:
Thank you for your review! We are thrilled to hear that you had such a positive experience with our service team. It's wonderful to know that our staff was helpful throughout both the pickup and return process for your vehicle. Your feedback about our service quality means a great deal to us at Serramonte Ford. We strive to provide exceptional support to all our customers, and it's gratifying to see that our efforts made a difference in your experience. We truly appreciate you taking the time to share your thoughts and look ... read more
Great service the staff at Serramonte ford is very courteous.
Business response:
We are thrilled to hear about your positive experience with our team! Your kind words about our courteous staff truly mean a lot to us at Serramonte Ford, and we're delighted that we could provide you with great service. We appreciate you taking the time to share your feedback and look forward to continuing to serve you and your 2022 Ford F150 SuperCrew with the same level of excellence in the future.
Service tech, Moe, always great to work with.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that our commitment to providing exceptional service has made such a positive impression on you. Your feedback means a great deal to us and helps us continue to deliver the quality service that our customers deserve. We truly appreciate you taking the time to share your experience at Serramonte Ford.
The service team was great. This is one reason why I love Ford.
Business response:
Thank you for your review and for choosing our service team. We're truly grateful to hear that our team provided you with great service and contributed to your positive experience with Ford. Your feedback means a great deal to us at Serramonte Ford, and we're honored to be part of why you love the Ford brand. We look forward to continuing to serve you and your 2025 Ford Explorer ST-Line with the same level of excellence you experienced.
My service associate and the service itself were excellent
Business response:
We deeply cherish your positive feedback about your service experience at Serramonte Ford. It's wonderful to hear that both your service associate and the overall service quality met your expectations as a 2022 Ford Edge SEL owner. Your satisfaction is what drives us to maintain our commitment to excellence, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with the same level of outstanding service for all your future automotive needs.
Excellent service. Kept me updated on status of what needed to be changed.
Business response:
Thank you for your wonderful feedback! We're so glad we kept you well-informed throughout the process and delivered the service you deserved. We look forward to providing you with the same exceptional experience at Serramonte Ford.
Serramonte Ford has a 4.4 star rating with 6,074 reviews.
Serramonte Ford is closed now. It will open tomorrow at 7:30 a.m.