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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,245 reviews
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2022 FORD ESCAPE SE Owner's profile image
2022 FORD ESCAPE SE Owner 
2 months ago

Henry was great and help me to get service 

Business response:

Thank you for sharing your experience with our service team. We're delighted to hear that Henry provided you with excellent assistance and helped you get the service you needed. It's wonderful to know that our team members are making a positive difference for our customers. Your feedback about the helpful support you received means a great deal to us at Serramonte Ford, and we truly appreciate you taking the time to share your experience. 

2025 FORD BRONCO SPORT OUTER BANKS Shopper's profile image
2025 FORD BRONCO SPORT OUTER BANKS Shopper 
2 months ago

Great experience. We were taken good care of by Kenape, who made the whole process very seamless and easy. Would give 10 starts if I could. 

Business response:

Thank you for your review! We are thrilled to hear about your wonderful experience with us. It sounds like you received exceptional service that made your entire visit smooth and effortless. We take great pride in ensuring our customers feel well cared for throughout their journey with us. Your kind words about receiving such attentive service mean so much to our team. We truly appreciate you taking the time to share your positive experience and are delighted that we exceeded your expectations. 

2025 FORD MAVERICK LARIAT Shopper's profile image
2025 FORD MAVERICK LARIAT Shopper 
3 months ago

Very helpful sales staff,They made sure I was familiar with the new truck before I left 

Business response:

We are overjoyed to hear about your wonderful experience with our team. It's fantastic that our sales staff provided such excellent assistance throughout your visit. Ensuring that every customer feels confident and well-informed about their new vehicle is something we take great pride in. Your feedback about how our team took the time to familiarize you with your new truck truly means a lot to us at Serramonte Ford. We're thrilled that you had such a positive experience and hope you enjoy many great adventures in your new tr... read more

2018 FORD FOCUS SE Owner's profile image
2018 FORD FOCUS SE Owner 
3 months ago

Serramonte Ford has always been my service provider for my two Fords. (Vehicles were purchased there.) I have complete confidence in the way problems are identified and remedied. I could not see taking care of my vehicles any other way. 

Business response:

Thank you for your unwavering loyalty and trust in our service team over the years. It means everything to us that you have complete confidence in how we identify and address any concerns with both of your vehicles. Your commitment to bringing your Fords back to us consistently demonstrates the strong relationship we've built together. We truly appreciate customers like you who recognize the dedication we put into caring for every vehicle that comes through our doors. 

2021 FORD BRONCO SPORT BIG BEND Owner's profile image
2021 FORD BRONCO SPORT BIG BEND Owner 
3 months ago

advisor was great and work done as promised. 

Business response:

Thank you for taking the time to share your experience with us. We are pleased to hear that your advisor provided excellent service and that the work was completed exactly as promised. Your feedback about the quality of service and reliability means a great deal to our team. We truly appreciate customers like you who take the time to recognize outstanding service, and we look forward to continuing to serve you in the future. 

Tim E.'s profile image
Tim E. 
3 months ago

The salepeople were efficient and honest. I felt like I got an honest deal. 

Business response:

We are grateful to hear about your positive experience with our sales team. It means so much to us that you found our team to be both efficient and trustworthy throughout your visit. Knowing that you felt confident in receiving a fair deal truly reflects our commitment to transparent and honest service. Your feedback reinforces our dedication to providing exceptional customer experiences, and we appreciate you taking the time to share your thoughts with us. 

2022 FORD BRONCO BIG/BLAC/WILD T Owner's profile image
2022 FORD BRONCO BIG/BLAC/WILD T Owner 
3 months ago

Jared was super friendly and a pleasure to work with. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team member. Having someone who is both welcoming and enjoyable to collaborate with makes all the difference in creating a positive atmosphere. Your kind words about the friendly service you received truly mean a lot to our entire team. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with exceptional service. 

2022 FORD BRONCO/BIGBEND/BLAC/OUTER Owner's profile image
2022 FORD BRONCO/BIGBEND/BLAC/OUTER Owner 
3 months ago

great service as always - worth the extra distance to use Serramonte 

Business response:

Thank you for your wonderful feedback about your experience with us. We truly appreciate that you find our service consistently excellent and that you consider the journey worthwhile. Your loyalty and trust in our team means everything to us. We understand that choosing to travel the extra distance shows real confidence in what we provide, and we are honored to have earned that level of trust from you. We look forward to continuing to deliver the quality service you have come to expect from us. 

2020 FORD EXPLORER XLT Owner's profile image
2020 FORD EXPLORER XLT Owner 
3 months ago

Excellent service, very professional in everything and very good communication. 

Business response:

Thank you for your review! We are truly grateful that you experienced such professional service and clear communication throughout your visit. It means so much to our team to know that we provided you with the excellent experience you deserved. Your feedback highlights exactly what we strive for in every customer interaction - professionalism and effective communication. We appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you with the same high standards in the futu... read more

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,245 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.