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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Staff was great!! They really take care of you
Business response:
We are honored to hear about your wonderful experience with our team. It means so much to know that our staff provided you with exceptional care throughout your visit. Creating a welcoming environment where every customer feels valued is what we strive for every day. Your kind words about how well you were looked after truly brighten our day and motivate us to continue delivering the same level of dedicated service to all our customers. We appreciate you taking the time to share your positive experience.
Staff members were courteous and helpful
Business response:
We greatly appreciate your kind words about our team's courteous and helpful service. It means so much to us when customers like you recognize the care and attention our staff members provide. Your positive experience reflects our commitment to making every visit welcoming and supportive. We truly value having you as a customer and look forward to continuing to serve you with the same level of excellence.
Seemed to be a very thorough pre-purchase inspection!
Business response:
Thank you for taking the time to share your experience with our pre-purchase inspection process. We're delighted to hear that you found our team's approach to be comprehensive and detailed. At Serramonte Ford, we understand how important it is to feel confident about your vehicle purchase, and we take great care to ensure every inspection is conducted with the attention it deserves. Your feedback reinforces our commitment to providing thorough service that gives our customers peace of mind. We appreciate you choosing us and ... read more
Great customer service and efficient.
Business response:
Thank you for sharing your experience with our team. We truly appreciate you taking the time to highlight the excellent customer service and efficiency you received. Your positive feedback means a great deal to us and reinforces our commitment to providing outstanding service to every customer. It's wonderful to know that our team was able to meet your expectations and make your experience a smooth one. We look forward to continuing to serve you in the future.
They were great. I wanted everything handled before I arrived to the dealership since I was about two hours away. They sent me numbers, and once we agreed, I let them know I was on my way. They had the vehicle ready for me, and after a quick test drive I spent about 15 minutes signing paperwork and headed home! Anthony was great, never once pushy and they were extremely HONEST! I didn't leave with my original intended vehicle because they found a major issue with it, never tried to cover it up, and found me a comparable vehi... read more
Business response:
Thank you for your patience coordinating everything remotely! We're thrilled the process worked smoothly and that our transparency about the vehicle issue led to finding you an even better option. Your appreciation for our honest approach truly validates what we strive to deliver. Thanks for sharing your wonderful experience!
Saturday service appointments, friendly staff, great waiting area!
Business response:
We are pleased to hear about your positive experience with our Saturday service appointments. Your feedback about our friendly staff and comfortable waiting area truly means a lot to us. We understand how important it is to have convenient scheduling options and a welcoming environment while you wait. Thank you for taking the time to share your experience.
Serramonte Fod service experience was excellent. Super smooth. They picked up my vehicle and returned it after the service. Love that vallet serve they offer.
Business response:
Thank you for sharing your wonderful experience with our service team. We are delighted to hear that everything went so smoothly for you and that our pickup and delivery service made your visit convenient. Your appreciation for our valet service means a great deal to us, as we strive to provide exceptional care that exceeds expectations. We truly value customers like you, and look forward to continuing to serve you with the same level of excellence.
Did the work on time an on budget
Business response:
Thank you for your positive feedback! We're pleased we completed your service on time and within budget. We appreciate your business and look forward to serving you again.
Carlos was attentive and awesome!
Business response:
We are thrilled to hear about your wonderful experience with our team! Your feedback about receiving attentive and exceptional service truly means the world to us. It's fantastic to know that you felt well taken care of during your visit. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with outstanding service in the future.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,666 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.