This profile has been claimed by the business owner or representative.
Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service was excellent. Pam Yeader is wonderful!!!
Business response:
We are pleased to hear about your outstanding experience with our service team. Your feedback about the wonderful care you received truly brightens our day. It's gratifying to know that our team member provided you with excellent service that made such a positive impression. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
Wonderful staff. Very professional. We are so grateful to team for their attention to resolving our concerns for our vehicles service visit. Thank you as always for your continued care for our car.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your kind words about our staff's professionalism and dedication mean so much to us. We're delighted that we could address your service concerns effectively and provide the attentive care your vehicle deserved. It's wonderful to know that you feel confident in our ongoing commitment to maintaining your car. Thank you for being such a valued customer and for taking the time to share this feedback with us at Serramonte Ford.
That service is good and they offer to pickup and return my car it relieves from taking off work.
Business response:
We are overjoyed to hear that you found our service quality excellent and appreciated the convenience of our pickup and return service. We understand how valuable your time is, and we're delighted that this service allowed you to maintain your work schedule without interruption. Your satisfaction with your experience means everything to us. Thank you for choosing us and for taking the time to share your positive experience.
My mother and I have now bought our last three cars from Serramonte Ford.The people there always do what is necessary to provide an acceptable car at an acceptable price.I plan to buy my next automobile there, too. In terms of car options and payment options, they have always demonstrated willingness to work with my mother and me on three separate occasions, dating back to 2006. They are flexible, doing everything they can within their limits to make a deal with which the purchaser can be happy.
Business response:
We greatly appreciate your continued loyalty and trust in choosing us for your family's automotive needs over the years. It means so much to hear that we have consistently provided vehicles and pricing that meet your expectations across multiple purchases since 2006. Your recognition of our team's flexibility and commitment to working within our capabilities to create satisfying deals truly validates our approach to customer service. We understand that purchasing a vehicle is an important decision, and we are honored that bo... read more
The service was great. The agent who helped me explain everything. He knows what he was doing.
Business response:
Thank you for taking the time to share your positive experience with us at Serramonte Ford. We're delighted to hear that you received excellent service and that our team member took the time to thoroughly explain everything to you. It's wonderful to know that his expertise and knowledge made your experience smooth and informative. Your feedback about the quality of service means a great deal to us, and we're thrilled that we could meet your expectations. We appreciate you choosing us for your 2025 Ford Mustang Mach-E Select ... read more
Great experience! Highly recommended. Service advisor Jared was great help
Business response:
Thank you for the great review and recommendation! We're thrilled that Jared provided excellent assistance during your visit. We appreciate you choosing Serramonte Ford!
All good, thanks fjejchsjsjdififj
Business response:
Thank you for your positive feedback! We're delighted everything went well and appreciate you choosing Serramonte Ford. We hope you enjoy your new vehicle and look forward to serving you again.
Great mechanic very efficient
Business response:
We are elated to hear about your positive experience with our mechanic. Your feedback about the efficiency of our service means a great deal to us at Serramonte Ford. We take pride in having skilled technicians who can provide quality work while respecting your time. Thank you for taking the time to share your thoughts about the excellent service you received.
Confusion bc with scheduling and who owned the recall update. Once scheduled, the technician was amazing. Did everything he could to make things convenient.
Business response:
We are thrilled to hear about your positive experience with our technician! We understand there was some initial confusion with the scheduling process and recall ownership, but we're so glad that once everything was sorted out, our team member went above and beyond to provide convenient service. Your feedback about his dedication to making things work for you means a great deal to us. We truly appreciate customers like you who recognize the effort our technicians put into delivering exceptional service, and we're delighted t... read more
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,289 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.