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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.46,075 reviews
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2018 KIA SPORTAGE LX Owner's profile image
2018 KIA SPORTAGE LX Owner 
2 months ago

Very professional and friendly. Service didn't take that long. 

Business response:

Thank you for the wonderful feedback! We're thrilled you found our team professional and friendly, and that we provided efficient service. We appreciate you choosing Serramonte Ford and look forward to serving you again. 

2015 FORD ESCAPE TITANIUM Owner's profile image
2015 FORD ESCAPE TITANIUM Owner 
2 months ago

As usual, on time, easy to schedule. Staff polite and explains service needs. Facility is clean and accommodating. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our scheduling, staff, and facility. We look forward to continuing to provide you with reliable service. 

2019 FORD F150 XL/XLT/LRT/KING/PLAT Owner's profile image
2019 FORD F150 XL/XLT/LRT/KING/PLAT Owner 
2 months ago

Pamela Yaeger is the best service advisor. 

Business response:

We're thrilled to hear about your wonderful experience with Pamela! Having an outstanding service advisor makes all the difference. Thank you for taking the time to share your positive feedback and for choosing Serramonte Ford. 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
2 months ago

Very is drop off and then they delivered my truck back to me . Excellent service 

Business response:

We are delighted to hear about your positive experience with our convenient pickup and delivery service. Your satisfaction with the ease of dropping off your vehicle and having it returned directly to you means everything to our team at Serramonte Ford. We understand how valuable your time is, and we're thrilled that our service made the process seamless for you. Thank you for taking the time to share your feedback about the excellent service you received. 

2025 FORD BRONCO SPORT OUTER BANKS Owner's profile image
2025 FORD BRONCO SPORT OUTER BANKS Owner 
2 months ago

No hiccups. Our service manager Moe was meticulous and knowledgeable. 

Business response:

Thank you for taking the time to share your experience with us at Serramonte Ford. We are thrilled to hear that your service experience went smoothly without any complications. Your feedback about our service manager's attention to detail and expertise means a great deal to us. We understand how important it is to have knowledgeable team members who take care in their work, and we are pleased that this was reflected in your visit. We truly value customers like you who choose us for their vehicle service needs. 

1996 FORD ECONOLINE E150 Owner's profile image
1996 FORD ECONOLINE E150 Owner 
2 months ago

Easy access, great service, quick job 

Business response:

Thank you for your wonderful feedback about your experience with us. We're delighted to hear that you found our location convenient to reach and that our team provided excellent service while completing your vehicle's needs efficiently. Your satisfaction with the quick turnaround time means a great deal to us at Serramonte Ford. We truly appreciate you taking the time to share your positive experience and look forward to serving you and your 1996 Ford Econoline E150 again in the future. 

2022 FORD ESCAPE TITANIUM Owner's profile image
2022 FORD ESCAPE TITANIUM Owner 
2 months ago

Kyle my service rep took good care of me. He responded to my questions promptly. The service center was clean and comfortable while I waited. 

Business response:

We deeply cherish your feedback about your service experience with us. It's wonderful to hear that your service representative provided such attentive care and responded quickly to all your questions. We're also pleased that you found our service center to be a clean and comfortable environment during your visit. Your satisfaction with the quality of service you received means a great deal to our team at Serramonte Ford. Thank you for choosing us for your 2022 Ford Escape Titanium's service needs. 

2024 FORD EDGE SEL Owner's profile image
2024 FORD EDGE SEL Owner 
2 months ago

They respect your time and convenience by providing a lift ride and efficient service! 

Business response:

Thank you for highlighting how we value your time and make things convenient with our transportation service and streamlined approach. We genuinely appreciate customers like you who recognize our commitment to providing efficient experiences. Your feedback about our lift ride service and quick turnaround means a lot to our team at Serramonte Ford. We're honored to have earned your trust and look forward to continuing to serve you with the same level of care and respect for your valuable time. 

2020 FORD ESCAPE TITANIUM Owner's profile image
2020 FORD ESCAPE TITANIUM Owner 
2 months ago

it's a great experience! I'd love to be there again! 

Business response:

We are ecstatic to hear about your wonderful experience with us! Your enthusiasm truly brightens our day, and we appreciate you taking the time to share your positive feedback. It means so much to our team at Serramonte Ford to know that we provided you with great service. We look forward to welcoming you back and continuing to exceed your expectations in the future. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 6,075 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.