This profile has been claimed by the business owner or representative.
Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Gave me good attention but process of purchase was longer than expected
Business response:
Thanks for sharing your experience with us! We are truly glad to hear that you felt well taken care of during your visit, and we appreciate you choosing us for your purchase.
I have always trusted Serramonte for for service and repair of all of my vehicles for many years. Anton, the Fleet service manager is the best, knowledgeable, honest and knows his vehicles.
Business response:
Thank you for your loyalty over the years! We're so glad Anton has consistently provided the knowledgeable, honest service you deserve. We'll pass along your kind words to him and look forward to serving you for years to come!
Very transparent communication of the issue and next steps. Friendly and very customer focus approach.
Business response:
We are overjoyed to hear about your positive experience! Transparent communication and a customer-focused approach are values we genuinely strive to uphold, and it means a great deal to know that these qualities made a difference during your visit. Thank you for taking the time to share your feedback it truly motivates our team to keep delivering the same level of care and attentiveness to every customer who comes through our doors.
Everything was wonderful perfect service.
Business response:
Thank you for taking the time to share your experience with us! It is truly wonderful to hear that everything went smoothly and that you received the perfect service you deserved. We take great pride in delivering a high-quality experience for every customer, and feedback like yours reminds us why we are passionate about what we do. We look forward to serving you again in the future!
The work was done quickly, on time and at a fair price. I was offered for someone to pickup my truck and drop it off. I didn't take advantage of this service but is nice to have option. Also, Rich Lucas, the advisor, was very helpful and professional, he informed what would be done to my truck and the final cost which is very helpful.
Business response:
Thank you for the kind words! We're glad the work was completed quickly, on time, and at a fair price. We'll be sure to pass along your compliments to Rich for his helpful and professional service. We look forward to serving you again at Serramonte Ford!
My service provider, Richard, was phenomenal. I have dealt with him previously and have had a great experience working with him every time. Richard is top notch professional.
Business response:
We are excited to hear about your outstanding experience with Richard. It's wonderful to know that he has consistently provided you with exceptional service and maintained the high professional standards that define our team at Serramonte Ford. Your loyalty and trust in returning to work with Richard speaks volumes about the quality of service he delivers. We truly appreciate you taking the time to recognize his dedication and professionalism, as feedback like yours helps us continue to provide the excellent service our cust... read more
Found a warranty item and fixed it quickly by ordering part and installing.
Business response:
We are privileged to hear about your positive experience with our warranty service. It's wonderful to know that we were able to quickly identify the warranty item and efficiently handle both the parts ordering and installation process for your 2023 Ford Edge ST. Your feedback reinforces our commitment to providing reliable and prompt service to our valued customers. We truly appreciate you taking the time to share your experience at Serramonte Ford, and we look forward to continuing to serve you and your vehicle's needs in t... read more
Found warranty item on a regular inspection and fixed promptly
Business response:
We are honored to hear about your positive experience with our warranty service. It's wonderful to know that our team was able to identify the warranty item during your regular inspection and address it promptly for you. At Serramonte Ford, we take pride in our thorough inspection process and our commitment to taking care of our customers' vehicles efficiently. Thank you for trusting us with your 2023 Ford Edge ST, and we appreciate you taking the time to share your experience with others.
It was a great experience. Anton hit everything complete as promised
Business response:
We are excited to hear about your positive experience with us! It's wonderful to know that Anton delivered on everything as promised and provided you with great service. Your feedback about the completeness and reliability of our team's work is incredibly valuable to us. Thank you for taking the time to share your experience. We truly appreciate customers like you who recognize the dedication our team puts into ensuring every promise is kept and every detail is handled with care.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,075 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.