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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service tech, Moe, always great to work with.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that our commitment to providing exceptional service has made such a positive impression on you. Your feedback means a great deal to us and helps us continue to deliver the quality service that our customers deserve. We truly appreciate you taking the time to share your experience at Serramonte Ford.
The service team was great. This is one reason why I love Ford.
Business response:
Thank you for your review and for choosing our service team. We're truly grateful to hear that our team provided you with great service and contributed to your positive experience with Ford. Your feedback means a great deal to us at Serramonte Ford, and we're honored to be part of why you love the Ford brand. We look forward to continuing to serve you and your 2025 Ford Explorer ST-Line with the same level of excellence you experienced.
My service associate and the service itself were excellent
Business response:
We deeply cherish your positive feedback about your service experience at Serramonte Ford. It's wonderful to hear that both your service associate and the overall service quality met your expectations as a 2022 Ford Edge SEL owner. Your satisfaction is what drives us to maintain our commitment to excellence, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with the same level of outstanding service for all your future automotive needs.
Excellent service. Kept me updated on status of what needed to be changed.
Business response:
Thank you for your wonderful feedback! We're so glad we kept you well-informed throughout the process and delivered the service you deserved. We look forward to providing you with the same exceptional experience at Serramonte Ford.
Very professional and friendly. Service didn't take that long.
Business response:
Thank you for the wonderful feedback! We're thrilled you found our team professional and friendly, and that we provided efficient service. We appreciate you choosing Serramonte Ford and look forward to serving you again.
As usual, on time, easy to schedule. Staff polite and explains service needs. Facility is clean and accommodating.
Business response:
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our scheduling, staff, and facility. We look forward to continuing to provide you with reliable service.
Pamela Yaeger is the best service advisor.
Business response:
We're thrilled to hear about your wonderful experience with Pamela! Having an outstanding service advisor makes all the difference. Thank you for taking the time to share your positive feedback and for choosing Serramonte Ford.
Very is drop off and then they delivered my truck back to me . Excellent service
Business response:
We are delighted to hear about your positive experience with our convenient pickup and delivery service. Your satisfaction with the ease of dropping off your vehicle and having it returned directly to you means everything to our team at Serramonte Ford. We understand how valuable your time is, and we're thrilled that our service made the process seamless for you. Thank you for taking the time to share your feedback about the excellent service you received.
No hiccups. Our service manager Moe was meticulous and knowledgeable.
Business response:
Thank you for taking the time to share your experience with us at Serramonte Ford. We are thrilled to hear that your service experience went smoothly without any complications. Your feedback about our service manager's attention to detail and expertise means a great deal to us. We understand how important it is to have knowledgeable team members who take care in their work, and we are pleased that this was reflected in your visit. We truly value customers like you who choose us for their vehicle service needs.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,289 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.