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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great and timely service. Delivery of my car back home was extra-special.
Business response:
We are utterly delighted to hear about your wonderful experience with our team. Your appreciation for the prompt and quality service means everything to us. We're especially pleased that the home delivery service made your experience truly memorable. Your satisfaction with our service reflects our commitment to going above and beyond for every customer. Thank you for choosing Serramonte Ford and for taking the time to share your positive feedback.
I experienced efficiency, care and kindness.
Business response:
We are delighted to hear about your wonderful experience with us. Your comments about the efficiency and genuine care you received truly mean the world to our team. Knowing that you felt our kindness throughout your visit reinforces why we're passionate about serving our customers. We're grateful you took the time to share your positive experience, and we look forward to continuing to provide you with the same level of excellent service.
Timely service and well done. The service advisor was very helpful.
Business response:
We are grateful for your kind words about our efficient service and helpful team. It's wonderful to hear that your service experience met your expectations and that our service advisor provided the assistance you needed. Your feedback about the quality of our work means a great deal to us at Serramonte Ford. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care.
The service advisor, Carlos Alcala and his crew
Business response:
We are elated to hear about your positive experience with our service team. It's wonderful to know that Carlos and the crew provided you with excellent service. We take great pride in having dedicated team members who are committed to delivering outstanding customer care. Your feedback reinforces our commitment to maintaining the highest standards of service excellence. We truly appreciate you taking the time to share your experience with us.
Carlos takes excellent care of all our car needs. Our Escape will be in for service in a few weeks. Thanks
Business response:
We are elated to hear about your positive experience with our team member Carlos. It's wonderful to know that he consistently provides excellent care for all your automotive needs. We're pleased that you trust us with your vehicle maintenance, and we look forward to servicing your Escape when you bring it in. Your confidence in our service team means everything to us, and we're committed to continuing to exceed your expectations with every visit.
Service advisor always is friendly, helpful and efficient.
Business response:
We are overjoyed to hear about your wonderful experience with our service team. Your kind words about receiving friendly, helpful, and efficient service truly mean the world to us at Serramonte Ford. We work hard to ensure every customer feels valued and well-cared for during their visit. It brings us great joy to know that our service advisor made such a positive impression and provided you with the quality experience you deserve. We appreciate you taking the time to share your feedback and look forward to continuing to ser... read more
Complimentary service after buying the car, all good!
Business response:
We are thrilled to hear that you had such a positive experience with our complimentary service offerings. It brings us great satisfaction to know that your experience with us remained excellent even after your purchase. Your feedback about the quality of our ongoing support means a lot to our team. We truly appreciate you taking the time to share your thoughts and look forward to continuing to provide you with outstanding service.
It was nice to get a loaner car and my car was finished in a reasonable time.
Business response:
We are delighted to hear that your service experience met your expectations. It's wonderful to know that having access to a loaner vehicle made the process convenient for you, and we're pleased that we were able to complete the work on your vehicle within a timeframe that worked well for your schedule. We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Great service I recommend to everyone
Business response:
Thank you for taking the time to share your positive experience with us. We are truly pleased to hear that you received great service during your visit. Your recommendation means everything to us, and we appreciate you sharing your experience with others. It brings us great joy to know that we met your expectations. We look forward to continuing to provide you with excellent service for all your automotive needs.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,303 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.