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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The salepeople were efficient and honest. I felt like I got an honest deal.
Business response:
We are grateful to hear about your positive experience with our sales team. It means so much to us that you found our team to be both efficient and trustworthy throughout your visit. Knowing that you felt confident in receiving a fair deal truly reflects our commitment to transparent and honest service. Your feedback reinforces our dedication to providing exceptional customer experiences, and we appreciate you taking the time to share your thoughts with us.
Jared was super friendly and a pleasure to work with.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team member. Having someone who is both welcoming and enjoyable to collaborate with makes all the difference in creating a positive atmosphere. Your kind words about the friendly service you received truly mean a lot to our entire team. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with exceptional service.
great service as always - worth the extra distance to use Serramonte
Business response:
Thank you for your wonderful feedback about your experience with us. We truly appreciate that you find our service consistently excellent and that you consider the journey worthwhile. Your loyalty and trust in our team means everything to us. We understand that choosing to travel the extra distance shows real confidence in what we provide, and we are honored to have earned that level of trust from you. We look forward to continuing to deliver the quality service you have come to expect from us.
Excellent service, very professional in everything and very good communication.
Business response:
Thank you for your review! We are truly grateful that you experienced such professional service and clear communication throughout your visit. It means so much to our team to know that we provided you with the excellent experience you deserved. Your feedback highlights exactly what we strive for in every customer interaction - professionalism and effective communication. We appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you with the same high standards in the futu... read more
Friendly knowledgeable staff. Vehicle was ready to present when I arrived.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that our staff provided you with the knowledge and friendliness you deserved during your visit. We take great pride in ensuring that every vehicle is properly prepared and ready for presentation when our customers arrive. Your feedback about our team's helpfulness and our preparation standards means a great deal to us at Serramonte Ford. We truly appreciate you taking the time to share your experience and look forward to serving you... read more
Everything was great. Service writer was extremely helpful. Tech was thorough and quick.
Business response:
Thank you for the wonderful feedback! We're delighted to hear our service writer was helpful and our technician was thorough and efficient. Your positive experience means a lot to us at Serramonte Ford.
Unexpected problem with car, went straight to shop, no appointment.
Business response:
We are thrilled to hear about your positive experience with us. We understand that dealing with an unexpected car problem can be stressful, and we're pleased that our team was able to help you right away without needing a scheduled appointment. At Serramonte Ford, we strive to provide prompt service when our customers need it most. Your trust in bringing your vehicle to us means a great deal, and we're glad we could take care of you quickly during what could have been a challenging situation.
Explain what services needed. Arranged transportation for car delivery back home.
Business response:
We are grateful for your wonderful feedback about our service experience. It's wonderful to hear that our team took the time to clearly explain the services your vehicle needed. We understand how important it is for our customers to feel informed and confident about their automotive care decisions. We're also pleased that we could arrange convenient transportation and delivery of your car back to your home. Making the service process as seamless as possible for our customers is something we truly value. Thank you for choosin... read more
This dealership has been great. So far, I've bought two cars here and I had great experiences both times. I worked with Leo and he was very quick upfront and no BS. He was easy to work with and made the process really really easy. Go look for him if you're looking for a car.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,368 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.