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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They picked up and returned my vehicle with an honest assessment of repairs.
Business response:
We are grateful for taking the time to share your positive experience with our pickup and delivery service. It's wonderful to hear that you found our assessment honest and thorough - transparency in our repair evaluations is something we take great pride in at Serramonte Ford. Your feedback about our convenient service process means a lot to us, and we're pleased we could make your vehicle maintenance experience as seamless as possible. Thank you for choosing us for your 2019 Ford Fusion's service needs.
This dealership is very honest and responsive to customers. We are very pleased with our purchase and delivery of the vehicle including taking our trade in was fairly easy. Great loan rate as well. Thanks especially to Dwyer and Hamza!
Business response:
We are utterly delighted to hear about your positive experience with Serramonte Ford! Your feedback about our honest and responsive approach means the world to us, and we're thrilled that your vehicle purchase and delivery process went smoothly. It's wonderful to know that the trade-in process was easy for you and that you were pleased with the loan rate we were able to secure. Thank you for taking the time to share your experience and for recognizing our team members for their excellent service. We truly appreciate customer... read more
Great job by Kyle and the rest of Serramonte Ford. Always my preferred place to get the work done on our Ford vehicles.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're delighted to hear that Kyle and our team at Serramonte Ford have consistently provided you with excellent service for your Ford vehicles. Your loyalty and trust mean everything to us, and we're honored to be your preferred choice for automotive service. We look forward to continuing to serve you and your Ford vehicles with the same level of care and professionalism you've come to expect from our team.
I enjoy working with my service representative Pamela Yaeger. Very easy to work with and I appreciate all that she does for me.
Business response:
We are thrilled to hear about your positive experience with Pamela Yaeger! It's wonderful to know that she has made your service visits easy and enjoyable. We truly value customers like you who take the time to recognize our team members for their dedication and excellent service. Your feedback means so much to us and helps us continue to provide the exceptional service that our customers deserve. We're grateful for your trust in Serramonte Ford and look forward to continuing to serve you for many years to come.
They finally fix the problem. I'm very satisfied. Thank you!!
Business response:
We are overjoyed to hear that we were able to resolve the problem with your 2018 Ford Transit T-150 and that you're very satisfied with the outcome. Your patience throughout the process means a great deal to us, and we truly value your trust in bringing your vehicle to Serramonte Ford. It's wonderful to know that our team was able to deliver the results you needed. We appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you and your Ford Transit for years to come.
fixed my problem, good service
Business response:
Thank you for taking the time to share your positive experience with us. We're delighted to hear that we were able to resolve your issue and that you found our service satisfactory. At Serramonte Ford, we strive to provide reliable solutions and quality service to all our customers. Your feedback reinforces our commitment to maintaining the high standards our customers expect and deserve.
Best car dealer I've ever dealt with and will continue to do so. They are 2 for 2 with a good experience for me and will be back for a 3peat for a car for the wife in a few more months. Many car lots to choose from these days but Serramonte is my one and only go to for all time and highly recommend them! Thanks again! Loving the new car!
Business response:
Your positive feedback means the world to us and reinforces our commitment to providing exceptional service to every customer who walks through our doors. Knowing that we've earned your trust twice over and that you consider Serramonte Ford your go-to dealership fills us with pride and motivates us to continue exceeding expectations. We're thrilled to hear you're loving your new car and genuinely appreciate your loyalty and recommendation. We look forward to welcoming you back when you're ready to find the perfect vehicle fo... read more
Serramonte Ford did great work on my car.
Business response:
We are happy to hear that you had such a positive experience with our service team, Anthony! Your feedback about the quality of work performed on your vehicle means a great deal to us and reflects our commitment to providing reliable, professional automotive care. Thank you for taking the time to share your experience with Serramonte Ford. We truly appreciate your trust in our team and look forward to continuing to serve you with the same level of excellence in the future.
Great service, friendly staff. All went smooth, fast and efficient.
Business response:
We are delighted to hear about your wonderful experience with your 2025 Ford Maverick Lariat! Your kind words about our friendly staff and efficient service truly mean the world to us at Serramonte Ford. It's incredibly rewarding to know that we were able to make your visit smooth and fast while maintaining the high level of service you deserve. We genuinely appreciate you taking the time to share your positive feedback, and we look forward to continuing to serve you and your Ford Maverick for years to come.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,075 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.