This profile has been claimed by the business owner or representative.
Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Easy access, great service, quick job
Business response:
Thank you for your wonderful feedback about your experience with us. We're delighted to hear that you found our location convenient to reach and that our team provided excellent service while completing your vehicle's needs efficiently. Your satisfaction with the quick turnaround time means a great deal to us at Serramonte Ford. We truly appreciate you taking the time to share your positive experience and look forward to serving you and your 1996 Ford Econoline E150 again in the future.
Kyle my service rep took good care of me. He responded to my questions promptly. The service center was clean and comfortable while I waited.
Business response:
We deeply cherish your feedback about your service experience with us. It's wonderful to hear that your service representative provided such attentive care and responded quickly to all your questions. We're also pleased that you found our service center to be a clean and comfortable environment during your visit. Your satisfaction with the quality of service you received means a great deal to our team at Serramonte Ford. Thank you for choosing us for your 2022 Ford Escape Titanium's service needs.
They respect your time and convenience by providing a lift ride and efficient service!
Business response:
Thank you for highlighting how we value your time and make things convenient with our transportation service and streamlined approach. We genuinely appreciate customers like you who recognize our commitment to providing efficient experiences. Your feedback about our lift ride service and quick turnaround means a lot to our team at Serramonte Ford. We're honored to have earned your trust and look forward to continuing to serve you with the same level of care and respect for your valuable time.
it's a great experience! I'd love to be there again!
Business response:
We are ecstatic to hear about your wonderful experience with us! Your enthusiasm truly brightens our day, and we appreciate you taking the time to share your positive feedback. It means so much to our team at Serramonte Ford to know that we provided you with great service. We look forward to welcoming you back and continuing to exceed your expectations in the future.
Great customer service! Highly recommended!
Business response:
We are elated to hear about your wonderful experience with our team! Your kind words about our customer service truly mean the world to us. It brings us great joy to know that we were able to provide you with the exceptional service you deserve as a valued Ford Escape owner. We appreciate you taking the time to share your positive feedback and for recommending Serramonte Ford to others. Thank you for choosing us for your automotive needs!
I like that they go-over everything to make sure everything is as it should be, and let me know if anything needs attention. I prefer to keep the car maintained to avoid surprise and often costly issues.
Business response:
Thank you for your wonderful feedback about your experience with vehicle maintenance. We understand how important it is to stay ahead of potential issues, and we're pleased that our thorough inspection process helps you maintain your vehicle properly. Your approach to preventive care is smart and helps avoid unexpected repairs down the road. We appreciate that you value our detailed attention to checking everything and keeping you informed about your vehicle's condition. It's customers like you who make our commitment to qua... read more
Service Provider was excellent
Business response:
We are delighted to hear about your outstanding experience with our service team. Your feedback about the excellent service you received means a great deal to us at Serramonte Ford. We take pride in providing exceptional customer care, and it's wonderful to know that our service provider made such a positive impression. Thank you for choosing us for your 2007 Ford Explorer Eddie Bauer's service needs, and we look forward to continuing to serve you with the same level of excellence.
PERFECT could not ask for me - picked up and delivered vehicle - kept me in touch - finished ahead of schedule
Business response:
Thank you for your wonderful feedback about your experience with your 2024 Ford F150 Lightning XLT service. We are thrilled to hear that everything went smoothly with the pickup and delivery of your vehicle. It means so much to know that our team kept you well-informed throughout the process and that we were able to complete the work earlier than expected. Your satisfaction with our service truly makes our day, and we appreciate you taking the time to share your positive experience at Serramonte Ford.
Not gonna lie, JOHN the mechanic is clutch. Took care of my car like it was his own. No BS, just quality work. Definitely coming back
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our mechanic provided such exceptional service and treated your vehicle with the same care he would show his own. Your appreciation for the straightforward, quality work means everything to us. We understand how important honest service is, and we're delighted that experience exceeded your expectations. Serramonte Ford looks forward to welcoming you back for all your automotive needs.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,289 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.