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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,223 reviews
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2021 FORD MUSTANG MACH-E PREMIUM Owner's profile image
2021 FORD MUSTANG MACH-E PREMIUM Owner 
3 weeks ago

Electric issue: Resolved Recalls: Remediated Communication: Excellent 

Business response:

Thank you for sharing your positive experience with us. We are thrilled to hear that we successfully resolved your electrical concern and took care of the recalls for your vehicle. Your feedback about our excellent communication means so much to our team. We truly value customers like you who take the time to share their experience, and we look forward to continuing to provide you with reliable service for all your automotive needs. 

Jmcaoile@yahoo C.'s profile image
Jmcaoile@yahoo C. 
3 weeks ago

Great service. On time turnaround. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that you experienced excellent service and that we met your expectations with our timely completion. Your satisfaction with the quality of our service and our commitment to delivering on schedule means so much to us at Serramonte Ford. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the same level of outstanding service in the future. 

2011 FORD F150 SUPERCREW Owner's profile image
2011 FORD F150 SUPERCREW Owner 
3 weeks ago

Great service always up front 

Business response:

Thank you for taking the time to share your positive experience with us. We are overjoyed to hear that you consistently receive excellent service and appreciate our straightforward approach. Your feedback about our upfront communication means a great deal to us, as we strive to ensure every customer feels informed and valued throughout their experience. We truly appreciate your trust and look forward to continuing to serve you with the same high level of service you have come to expect. 

Rafael S.'s profile image
Rafael S. 
3 weeks ago

The best service in the city We feel grateful to have Ford Motor near us 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you experienced outstanding service with us. Your kind words about receiving the finest service in the city truly mean the world to our team. Your positive experience reflects our commitment to providing exceptional care to every person who walks through our doors. 

Douglas H.'s profile image
Douglas H. 
4 weeks ago

I like everything. They have made it easy to get your car serviced. 

Business response:

Thank you for taking the time to share your wonderful feedback, Douglas! We are thrilled to hear that you appreciate our service approach and find our processes convenient. Your positive experience means a great deal to our team at Serramonte Ford, and we look forward to continuing to provide you with excellent service in the future. 

2015 FORD FOCUS SE Owner's profile image
2015 FORD FOCUS SE Owner 
4 weeks ago

Outstanding job by Pam and the Team at Serramonte Ford! 

Business response:

Thank you for your kind words about our outstanding service! We're delighted to hear about your wonderful experience with our team. Your feedback motivates us to continue providing exceptional service. Thank you for choosing Serramonte Ford! 

2024 FORD MUSTANG GT Owner's profile image
2024 FORD MUSTANG GT Owner 
a month ago

Faster than promised and they dropped my car off for me 

Business response:

We are thrilled to hear that our service exceeded your expectations with the timing and that the convenient vehicle drop-off made your experience even better. Your vehicle deserves outstanding care, and we are delighted that our team delivered exactly that. Thank you for choosing Serramonte Ford and for taking the time to share your positive experience with us. 

2019 FORD ESCAPE SEL Owner's profile image
2019 FORD ESCAPE SEL Owner 
a month ago

Professional, friendly, competent, and an all around good experience. 

Business response:

We are excited to hear about your wonderful experience! Your kind words about our team being professional, friendly, and competent truly mean the world to us. Creating positive experiences like yours is exactly what we strive for every day at Serramonte Ford. We appreciate you taking the time to share your feedback and are thrilled that we could provide you with such great service. Thank you for choosing us for your automotive needs! 

2005 FORD FREESTYLE SEL Owner's profile image
2005 FORD FREESTYLE SEL Owner 
a month ago

Outstanding - my service writer Pam and her crew took in an odd job of sorting an older Freestyle and getting it ready for a drive to its forever home in Montana. Goal achieved! 

Business response:

We are thrilled to hear about your wonderful experience with our team! It sounds like Pam and the crew did an exceptional job handling the unique challenge of preparing your older Freestyle for its journey to Montana. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,223 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.