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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Richard Wisnewsi is always so pleasant to work with. He listen to your issues and takes into account what you said and what he thinks you need. The service has been quick and with no issues. Thank you
Business response:
We are happy to hear about your positive experience with our service team. It's wonderful to know that you received attentive, personalized care and that our team member took the time to truly listen to your concerns while providing thoughtful recommendations. We're pleased that your service was completed quickly and without any issues. Thank you for taking the time to share your feedback - it means a great deal to us at Serramonte Ford to know that we're meeting your automotive service needs effectively.
Done right and on time. Under warranty no cost. Enough said
Business response:
We are thrilled to hear about your positive experience with your warranty service! It's wonderful to know that we were able to complete your Ford Escape's service correctly and on schedule at no cost to you. Your satisfaction with our work means everything to us at Serramonte Ford. We appreciate you taking the time to share your feedback and look forward to continuing to serve you and your vehicle in the future.
Great customer serviceRepresentative quickly diagonsed the problem that showed up on the dashboard and recommended repairs. Short wait timeimmediate check in time for scheduled car appointment to diagnose problem.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that our representative was able to quickly diagnose the dashboard issue and provide clear repair recommendations, and that our team delivered the excellent customer service you deserved. It's wonderful to know that your scheduled appointment went smoothly with immediate check-in and minimal wait time. Your feedback about our efficient service process truly means a lot to us at Serramonte Ford, and we appreciate you ch... read more
great experience friendly staff
Business response:
Thank you for taking the time to share your wonderful experience with us at Serramonte Ford. We're thrilled to hear that our team provided you with friendly service and made your visit a positive one. Your feedback means a great deal to us and helps us continue delivering the quality service our customers deserve. We truly appreciate your trust in choosing us for your automotive needs and look forward to serving you again in the future.
Great folks who delivered what they promised
Business response:
Thank you for taking the time to share your positive experience with your 2025 Ford Maverick XL purchase. We are delighted to hear that our team at Serramonte Ford delivered on their promises and provided you with the great service you deserved. Your feedback means a great deal to us and reinforces our commitment to maintaining the high standards our customers have come to expect. We truly appreciate your business and are honored to have been part of your vehicle purchase journey.
My service visit was great thanks to Moe my service Rep. he let me know exactly what was happening and made sure everything was good and I was ok
Business response:
Thank you for sharing your wonderful feedback about your service experience at Serramonte Ford. We're thrilled to hear that your visit went so well and that you felt fully informed and taken care of throughout the process. It's incredibly rewarding to know that our team provided you with clear communication and made sure you were completely satisfied with your service. Your positive experience reflects our commitment to delivering exceptional customer care, and we truly appreciate you taking the time to share these kind word... read more
They have people to pick up your car and to bring it back to you once they are done with the maintenance.
Business response:
We are thrilled to hear about your positive experience with our pickup and delivery service! We understand how valuable your time is, and we're glad that our convenient service made maintaining your 2020 Ford Escape as seamless as possible for you. At Serramonte Ford, we genuinely appreciate customers like you who take the time to share their experiences. Your feedback helps us continue providing the authentic, reliable service that our community deserves, and we're honored to have earned your trust with your vehicle's care.
Great service thank you and very helpful to pick the car and return it back
Business response:
Thank you for your review! We are thrilled to hear that you had such a positive experience with our service team. It's wonderful to know that our staff was helpful throughout both the pickup and return process for your vehicle. Your feedback about our service quality means a great deal to us at Serramonte Ford. We strive to provide exceptional support to all our customers, and it's gratifying to see that our efforts made a difference in your experience. We truly appreciate you taking the time to share your thoughts and look ... read more
Great service the staff at Serramonte ford is very courteous.
Business response:
We are thrilled to hear about your positive experience with our team! Your kind words about our courteous staff truly mean a lot to us at Serramonte Ford, and we're delighted that we could provide you with great service. We appreciate you taking the time to share your feedback and look forward to continuing to serve you and your 2022 Ford F150 SuperCrew with the same level of excellence in the future.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,289 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.