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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Accommodated both our needs and our schedule!! Really amazing! And car all fixed!
Business response:
Your positive experience means a lot to us, and we are so glad to hear that our team was able to work around your schedule and take care of everything you needed. It is great to know the car is back in top shape. We appreciate you taking the time to share your feedback and hope to see you again at Serramonte Ford!
Great service, timely and accurate information
Business response:
Thank you for your wonderful feedback! We are so glad to hear that Pam made your service visit a great one. Attentive service and clear communication make a real difference, and it is good to know that came through during your visit. We will be sure to pass along your kind words to her.
Great Service! Pam is a great service writer very attentive and good communication.
Business response:
Thank you so much for taking the time to share your feedback! We are thrilled to hear that Pam provided such attentive service and clear communication during your visit. Delivering a smooth, well-informed experience is always our priority, and we will be sure to pass along your kind words to Pam. She will be delighted to hear them! We truly appreciate your business and look forward to seeing you again next time.
The customer service rep was very thorough about what I needed to have done
Business response:
We are delighted to hear about your experience at Serramonte Ford! It is great to know that our service team took the time to walk you through everything thoroughly. We look forward to seeing you again the next time you need anything for your Escape.
Everything was great, car is running perfect!
Business response:
We are delighted to hear that everything went smoothly and that your Ford Fiesta is running perfectly. That is exactly the kind of outcome we work hard to deliver for every customer. Thank you for taking the time to share your experience with us!
confused. this service was for brake recall test ? did they submit incorrect information or how is it mixed up?
Business response:
We understand your confusion regarding the service performed and the information reflected for your visit. We recognize the importance of having accurate service details and would like the opportunity to review the repair order and clarify what occurred. Please contact our Service Director, Jason Lakey, at 650-301-7055 so we can provide further assistance.
I wasn't able to take my vehicle in this time so I love that they offered valet service as it made it very convenient.
Business response:
Thank you for taking the time to share your experience with us, Floren! We are glad the valet service worked out so well for you and made the process a lot easier. Convenience matters, and we are happy we could offer a solution that fit your needs. We look forward to serving you again!
Great service! Advisor was so nice and professional
Business response:
Thank you for your wonderful feedback! We are glad to hear that your service experience was a great one and that our advisor made a positive impression. We look forward to seeing you and your Mustang GT again at Serramonte Ford!
Outstanding and quick servicing. Needed my repairs done quickly to return back home in Southern Nevada. So I had a rush. The crew got my repair taken care of and had me back on the road.
Business response:
We are thrilled to hear that your visit went so smoothly, especially given the time pressure you were under. Getting you back on the road quickly so you could make it home to Southern Nevada was clearly the priority, and it sounds like the team delivered. We appreciate you taking the time to share your experience, and we hope to see you again whenever you're in the area.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,388 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.