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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,368 reviews
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2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
3 weeks ago

Carlos is great. Got vehicle within a reasonable time frame 

Business response:

We are privileged to hear about your positive experience with our team. It's wonderful that you found the service delivery timeline to be reasonable and that everything went smoothly with getting your vehicle. Your satisfaction with the process means a great deal to us at Serramonte Ford, and we truly appreciate you taking the time to share your feedback. Thank you for choosing us for your automotive needs. 

2023 FORD MUSTANG MACH-E PREMIUM Owner's profile image
2023 FORD MUSTANG MACH-E PREMIUM Owner 
3 weeks ago

Nice service Very good Very fast 

Business response:

We are overjoyed to hear about your wonderful experience with us! Your kind words about our excellent service quality and efficient process truly mean the world to our team. We take great pride in providing outstanding customer care and ensuring everything runs smoothly for our valued customers. Thank you for taking the time to share your positive feedback - it motivates us to continue delivering the high-quality service you deserve. 

2016 FORD FUSION SE HYBRID Owner's profile image
2016 FORD FUSION SE HYBRID Owner 
4 weeks ago

Ever since I've had the car, I get notices when it's time to bring it in. I do all t h e maintenance work recommended and as a result I have zero issues with my 10 year old car! Everyone is friendly and professional and things are clearly explained! 

Business response:

Thank you for your wonderful feedback about your maintenance experience. It's fantastic to hear that our service reminders have been helpful in keeping you on track with recommended maintenance. Your commitment to following the maintenance schedule clearly shows in having zero issues with your vehicle after all these years. We're delighted that our team has consistently provided you with friendly and professional service while taking the time to clearly explain everything. Your trust in Serramonte Ford for your vehicle's car... read more

2025 FORD BRONCO OUTER BANKS Owner's profile image
2025 FORD BRONCO OUTER BANKS Owner 
4 weeks ago

Always great service from both, service rep, maintenance team 

Business response:

We are elated to hear about your wonderful experience with our team! Your kind words about the excellent service you received from both our service representatives and maintenance staff truly mean the world to us. It's incredibly rewarding to know that our dedicated team members are consistently delivering the high-quality care that every customer deserves. We take great pride in ensuring that each visit exceeds expectations, and your feedback confirms that we're on the right track. Thank you for taking the time to share you... read more

2012 FORD ESCAPE LIMITED Owner's profile image
2012 FORD ESCAPE LIMITED Owner 
4 weeks ago

Carlos gave us top notch service as always. Thank You! 

Business response:

We are thrilled to hear about your excellent experience with our team. Your kind words about receiving outstanding service mean so much to us. We truly appreciate customers like you who take the time to share positive feedback. Thank you for continuing to trust Serramonte Ford with your automotive needs. 

2015 FORD FOCUS SE Owner's profile image
2015 FORD FOCUS SE Owner 
a month ago

Outstanding service - although this time it was for a major repair - but as is typical Serramonte Ford and my service writer Pam and her Team kicked tail and got my car back to me in days - its my only form of transportation so Indeed it back working correctly, quickly! The did both. 

Business response:

Your positive feedback truly brightens our day! We understand how important reliable transportation is in your daily life, and we're delighted that our team could complete your major repair work so efficiently. It's wonderful to hear that Pam and the service team delivered both the quality results and quick turnaround you needed. Your trust means everything to us, and we're honored to keep your vehicle running smoothly. We appreciate you taking the time to share your experience with us. 

2024 FORD MAVERICK XLT Owner's profile image
2024 FORD MAVERICK XLT Owner 
a month ago

Good work. No problems. Helpful service. 

Business response:

We are thrilled to hear about your positive experience with our team. Your satisfaction with the quality of our work and the helpfulness you received from our service department means everything to us. We understand how important it is to have reliable support when maintaining your vehicle, and we're delighted that we could meet your expectations. Thank you for taking the time to share your feedback about your trouble-free experience. 

2024 FORD ESCAPE ST LINE Owner's profile image
2024 FORD ESCAPE ST LINE Owner 
a month ago

Service was efficient and done in a timely manner. Service rep is always the best and nicest to work with. 

Business response:

We are grateful for your wonderful feedback about your recent service experience. It's heartening to know that we provided efficient service completed within your expected timeframe. Your kind words about our service representative mean so much to our team - we truly value having such pleasant interactions with our customers. Thank you for choosing Serramonte Ford and for taking the time to share your positive experience with us. 

2014 FORD ESCAPE TITANIUM Owner's profile image
2014 FORD ESCAPE TITANIUM Owner 
a month ago

Great experience as always, highly recommend Richard! 

Business response:

We sincerely value your wonderful feedback about your experience with us. It brings us great joy to know that you consistently have positive visits and that Richard provided exceptional service. Your recommendation means the world to us and reflects our commitment to delivering outstanding customer care. We look forward to continuing to serve you and appreciate your loyalty to our team. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,368 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.